Team Study Hub Jan 25, 2024
Entrance Tips

ITIL Certification Cost in UAE

ITIL Certification is a globally recognized certification for IT service management. In the UAE, ITIL Certification is highly valued by organizations, ensuring that IT service management is aligned with business objectives. The certification demonstrates an individual's understanding of IT service management concepts and ability to apply them in a business environment. Hence, ITIL Certification is essential for IT professionals in the UAE to advance their careers.

Different Job Positions for ITIL Certification Professionals

ITIL Certification opens up various job opportunities in the IT service management domain. Some of the job positions for ITIL Certification professionals in the UAE are:

  • IT Service Manager
  • IT Service Desk Analyst
  • IT Operations Manager
  • Change Manager
  • Service Delivery Manager
  • Incident Manager
  • Problem Manager
  • Service Level Manager
  • Service Transition Manager
  • Configuration Manager

Read Also: ITIL certified professionals Career Paths

Required Skills and Knowledge for Each Job Position

Each job position requires specific skills and knowledge. An IT Service Manager should have excellent communication and leadership skills to manage a team of IT professionals. An IT Service Desk Analyst should have strong analytical and problem-solving skills to resolve issues quickly. An Incident Manager should have experience in managing and resolving IT-related incidents.

In addition to the required technical skills, ITIL Certification professionals must thoroughly understand ITIL concepts and principles. They should be able to align IT services with business objectives and continuously improve IT service management practices.

Companies Hiring ITIL Certification Professionals in UAE

ITIL Certification is highly valued by organizations in the UAE's IT industry, and many companies are actively hiring ITIL professionals. Some of the top companies hiring ITIL Certification professionals in the UAE are;

  • Dubai Silicon Oasis Authority
  • Emirates Group
  • Abu Dhabi National Oil Company (ADNOC)
  • Emirates National Oil Company (ENOC)
  • Abu Dhabi Commercial Bank (ADCB)
  • Dubai Airports
  • National Bank of Abu Dhabi (NBAD)
  • Dubai Customs

Read also: How to Crack ITIL 4 Foundation Exam?

Benefits of Having ITIL Certification for Job Seekers

  • ITIL certification demonstrates knowledge and understanding of IT service management principles and practices.
  • It increases the credibility and marketability of job seekers in the IT industry.
  • ITIL-certified professionals are in high demand in organizations across different sectors, including healthcare, finance, and government.
  • It enhances job seekers' ability to understand and manage IT-related risks and issues, improving service delivery.
  • ITIL certification validates job seekers' ability to optimize IT service management processes, resulting in cost savings and increased organizational efficiency.
  • It provides a common language and framework for IT professionals to communicate and collaborate effectively.
  • ITIL-certified job seekers may have better job opportunities and higher earning potential than their non-certified counterparts.

ITIL Certification Cost in UAE

The cost of obtaining ITIL Certification in the UAE varies depending on the training provider and the level of certification. Edoxi Training Institute, one of the leading training providers in Dubai, offers ITIL Certification training at a competitive cost ranging from $320 to $385. This option is affordable for individuals who want to obtain ITIL Certification without breaking the bank.

Breakdown of Costs for ITIL Certification

ITIL Certification costs include training fees, exam fees, and study materials. Training fees vary depending on the training provider, while the exam body fixes exam fees. Study materials can be purchased separately or included in the training fees.

Comparison of ITIL Certification Cost in Dubai Versus Other Emirates

The cost of ITIL Certification in Dubai is generally higher than in other Emirates. Dubai has a higher cost of living and is home to many multinational companies that value ITIL Certification. However, the price of ITIL Certification in other Emirates is still competitive and affordable.

Tips for Reducing ITIL Certification Cost

To reduce the ITIL Certification cost, individuals can consider the following tips:

  • Look for training providers that offer competitive pricing.
  • Purchase study materials separately instead of including them in the training fees.
  • Check for available discounts or promotions offered by training providers or exam bodies.
  • Choose a certification level suitable for the individual's career goals and budget.

ITIL Certification and Job Opportunities in Dubai and Other Emirates

ITIL Certification is highly valued by employers in the UAE, particularly in Dubai. Many multinational companies in Dubai require ITIL Certification for IT job positions. The job market for ITIL Certification professionals in Dubai and other Emirates is robust and continues to grow as more companies adopt ITIL practices.

Overview of the Job Market for ITIL Certification Professionals in Dubai and Other Emirates

Job positions for ITIL Certification professionals include IT Service Manager, IT Operations Manager, IT Project Manager, Service Desk Manager, and Business Relationship Manager. These positions require IT service management, problem-solving, project management, and communication skills.

Read also: Benefits of Choosing ITIL Certification

Salary Ranges for ITIL Certification Professionals

Salaries for ITIL Certification professionals vary depending on the job position and level of certification. Entry-level positions such as Service Desk Manager can start at AED 5,000 to AED 7,000 per month, while mid-level positions such as IT Service Manager can range from AED 15,000 to AED 20,000 per month. Senior-level positions such as IT Operations Manager can earn AED 30,000 or more per month.

Growth Opportunities for ITIL Certification Professionals in Dubai and Other Emirates

ITIL Certification professionals can advance their careers through professional development, acquiring additional certifications, and gaining work experience. Many companies in Dubai offer their employee's career advancement opportunities and training programs. ITIL Certification professionals can also consider starting their IT service management consulting businesses.

Read also: What is ITIL? An introduction to ITIL


To sum up, ITIL Certification is an essential qualification for IT professionals in the UAE, particularly in Dubai. The job market for ITIL Certification professionals is robust, with many multinational companies hiring for various positions. While the cost of ITIL Certification can vary, it is a worthwhile investment for individuals looking to advance their careers in IT service management. With competitive salaries and opportunities for growth, ITIL Certification can lead to a fulfilling career in the IT industry.


Locations Where Edoxi Offers ITIL Certification Courses

Here is the list of other major locations where Edoxi offers ITIL Certification Course

ITIL Course in Dubai | ITIL Course in Qatar

Editorial Board : Study hub

Team Study Hub is a band of exceptional professional trainers from different fields, hand-picked for their qualities like subject matter expertise, communication skills, empathy, collaborative teaching, etc. In an effort to keep their work appealing to our students from all nationalities and backgrounds, special care is given to include trainers of all cultural backgrounds to the team.

They spearhead our training programs by strategizing course content and conceiving the best methods for course delivery. So as to be a part of this team, a trainer must successfully complete hundreds of hours of corporate training sessions with measurable outcomes on the positive side.