Everything You Need To Know and Get Started With ITIL Courses 

Information Technology Infrastructure Library (ITIL), is the pre-eminent global framework for managing IT service delivery. ITIL follows best practices for creating and improving ITSM (Information Technology Service Management) processes.

ITIL Certification is designed to help businesses manage risks, strengthen customer relations, establish cost-effective practices and build stable IT environments for growth, scale, and change. ITIL Courses in Dubai impart knowledge of the Information Technology Infrastructure Library at the basic level. 


How Can ITIL Courses Help Your Career? 

ITIL Certification courses can influence your career in the Information Technology sector or the organization you are working. Not built around a specific business model, ITIL is based on the collective experience and insight of highly experienced IT professionals. Getting certified in ITIL will give a boost to your profession. 

Good IT Service Management is about knowing how to integrate these factors into your development process. ITIL Certifications cover the entire development lifecycle, from identifying requirements from a business and IT perspective to designing and creating the solution to delivering and maintaining the service in a state of continual review and improvement. 

Benefits & Outcomes of ITIL Certifications

ITIL Certifications will benefit you in the following ways:

  • Cost-efficient:ITIL Certification helps in cutting back on the time and money wasted throughout the service development lifecycle
  • Enhances the quality of end-product:ITIL Certification is beneficial in knowing the ways to raise the quality of the end-product. 
  • Provides Customer Satisfaction: ITIL Certification greatly boosts customer satisfaction once a service or product is delivered.
  • Enhances the trust in your strategies: ITIL Certification helps to improve your morale and builds trust with the staff working on your strategies.
  • Brings better coordination: It creates a common understanding and better coordination between your organization’s IT staff, suppliers, contractors, and users within the business.

 ITIL Certification Career Path & Opportunities

Have a look at some of the job opportunities that await you after getting certified in ITIL

  • ITIL Subject Matter Expert
  • Incident Handler
  • IT Project Manager
  • IT Support Technician
  • IT Architect
  • IT Operations Manager

List of ITIL Courses in Dubai

Here is the list of top ITIL Courses in Dubai

ITIL Foundation Edoxi & KHDA Classroom / Online
ITIL Practitioner Edoxi & KHDA Classroom / Online
ITIL Intermediate Edoxi & KHDA Classroom / Online
ITIL MALC Edoxi & KHDA Classroom / Online
ITIL Expert Edoxi & KHDA Classroom / Online
ITIL Master Edoxi & KHDA Classroom / Online

What Will You Learn from ITIL Courses?

You will gain knowledge in the following areas through ITIL Courses

  • Key concepts of IT Service Management
  • ITIL guiding principles
  • Four dimensions of service management 
  • Components of ITIL Service Value Systems
  • Service Configuration Management
  • Ways to build and plan a service value stream 
  • Ways by which cultural or behavioral principles guide work benefits the entire organization
  • Integrated Service Management Toolsets 
  • Continuous Integration and delivery/ deployment 

Major Objectives of ITIL Certification

ITIL Certification course has the following objectives:

  • To help you with predicting and reducing service disruptions and failures
  • To build long-term relationships and improve reputation in business
  • Create networking opportunities and ease collaboration by incorporating ITIL’s terms and methodologies into your business
  • To coordinate the delivery of goods and services in the business network 
  • To quickly adapt to changes in technology, compliance, and so on in order to continue growing and maintain your competitive advantage
  • To bring about sustainability and raise the standard of business

Why Choose An ITIL Training Institute in Dubai?

You will master the ITIL skills that top experts use every day from IT Service Management to Security Architecture and many more by obtaining certification from an ITIL Training Institute in Dubai. Edoxi’s ITIL Certifications in Dubai will train you to establish well-defined, repeatable, and manageable IT processes that will help you to stay ahead of the competition. Our expert trainers will teach you the efficient ways for risk-free implementation of changes in IT infrastructure. You will also receive in-depth preparatory help for the ITIL examination. 


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Accreditation Bodies

We have the top accreditation bodies as our partners. Choose the best ITIL course from our Acclaimed International Accreditation Bodies.

Edoxi Accredited by AIBM Testing Venue
Edoxi Accredited by Autodesk
Edoxi Accredited by British Council
Edoxi Accredited by CompTIA
Edoxi Accredited by EC-Council
Edoxi Accredited by Project Management Institute
Edoxi Approved by QA/QC
Edoxi Approved by Qualifi