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Office Management Course in Dubai

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Edoxi’s 24-hour Office Management Course in Dubai is designed to enhance your skills in managing and organising office operations. You will gain expertise in digital workplace optimisation, strategic corporate communication, and administrative leadership. The course includes practical tasks such as calendar scheduling, creating digital filing systems, and efficient resource allocation. Training in tools like Trello and Google Calendar will be delivered. Receive an Office Management Certification, showcasing proficiency in modern office tasks. This course prepares you for various roles, including Office Manager, Executive Assistant, or Administrative Coordinator. Enrol now to kickstart a rewarding career in Office Management!
Course Duration
24 Hours
Corporate Days
3 Days
Learners Enrolled
500+
Modules
9
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Course Rating
4.9
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Mode of Delivery
Online
Offline
Certification by

What You'll Learn from the Office Management Course in Dubai?

Enterprise Digital Workplace Optimisation
You will learn to utilise cloud-based solutions and automation tools to enhance workflow efficiency, document management, and operational agility.
Executive Communication and Corporate Leadership
You will master business communication, corporate etiquette, and leadership strategies to drive organisational collaboration and executive presence.
Advanced Time Governance and Task Prioritisation
You will implement strategic scheduling, workflow automation, and digital task management to achieve peak productivity and operational efficiency.
Corporate Meeting Management and Governance
You will develop expertise in agenda structuring, stakeholder coordination, and compliance-driven meeting documentation.
Customer Experience Strategy and Stakeholder Engagement
You will optimise omnichannel communication and client relationship management for enhanced corporate reputation and service excellence.
Regulatory Compliance and Organisational Sustainability
You will master office administration frameworks, compliance policies, and sustainable business practices to ensure operational resilience.

About Our Certified Office Management Course in Dubai

The Office Management Course builds expertise needed to manage and coordinate office operations effectively. Edoxi provides a 24-hour Certified Office Management Course in Dubai to help you become a responsible and efficient office Manager. You will enhance your competencies in executive administration, corporate operations, and strategic business communication. This KHDA-approved course can also be specifically tailored for office administrators, team leaders, and professionals seeking to enhance their administrative leadership capabilities. You will develop expertise in customer experience management, mastering stakeholder relationship strategies and omnichannel service optimisation. 

Edoxi’s Office Management Course is offered in a classroom and offline format. Classroom Training offers a structured corporate learning environment led by expert administrative mentors. You will engage in immersive role-playing activities, executive-level simulations, and strategic discussions to develop practical skills. The office management Online Training is designed with flexibility in mind. You will have access to enterprise-grade digital resources, workflow templates, and toolkits.

For organisations, we offer a 3-day training program tailored to meet their unique needs. The program includes customised modules that follow corporate governance standards. It encourages teamwork through strategy sessions that improve leadership and boost efficiency. The training also teaches how to use modern office tools and business management systems to increase productivity and support better decision-making.

Edoxi’s Office Management Course in Dubai is ideal for professionals in corporate offices, customer service, hospitality, education, healthcare, and retail sectors. Our office management course curriculum provides training in corporate communication, covering executive telephone protocols, active listening strategies, and non-verbal engagement techniques. The training prepares you for high-performance administrative leadership. 

Enrol now and acquire the in-demand office management skills to thrive in Dubai’s dynamic business environment.

Features of the Certified Office Management Course in Dubai

Executive Role-Playing & Corporate Interaction Simulations

Engage in real-world administrative scenarios, mastering corporate communication, stakeholder engagement, and professional service protocols.

Industry-Standard Resources & Operational Frameworks

Access executive handbooks, structured workflow templates, and administrative process guides to enhance business efficiency.

Collaborative Leadership & Strategic Problem-Solving

Participate in executive brainstorming sessions, corporate decision-making exercises, and leadership-driven problem resolution.

Corporate Business Correspondence & Email Governance

Master structured email drafting, formal workplace communication, and documentation best practices for organisational excellence.

Enterprise Time Management & Digital Workflow Automation

Employ industry-leading scheduling tools to optimise operational efficiency, workflow automation, and strategic time governance.

Case-Based Organisational Strategy & Decision-Making

Analyse corporate case studies focused on conflict mediation, executive meeting coordination, and structured business reporting.

Who Can Join Our Office Management Course in Dubai?

Aspiring Office Administrators & Coordinators

Individuals looking to develop administrative expertise, organisational management skills, and workplace efficiency strategies.

Entry-Level Professionals & Career Switchers

Individuals with a high school diploma or equivalent, seeking foundational knowledge in office operations and business administration.

Executive Assistants & Administrative Support Staff

Professionals aiming to enhance workflow coordination, digital workplace optimisation, and executive support capabilities.

Customer Service & Front Office Professionals

Individuals handling client interactions, email correspondence, and calendar management within corporate environments.

Office Management Course Modules

Module 1: Verbal Communication
  • Chapter 1.1: Fundamentals of Verbal Communication

    • Lesson 1.1.1: Telephone Etiquette
    • Lesson 1.1.2: Asking Questions
    • Lesson 1.1.3: Communicating with Power
    • Lesson 1.1.4: Listening and Hearing
Module 2: Non-Verbal Communication
  • Chapter 2.1: Enhancing Non-Verbal Skills

    • Lesson 2.1.1: Body Language
    • Lesson 2.1.2: How You Say and What You Say
    • Lesson 2.1.3: Signals You Send to Others
Module 3: Serving the Internal and External Customer
  • Chapter 3.1: Customer Service Essentials

    • Lesson 3.1.1: Understanding the Needs of Internal and External Customers
    • Lesson 3.1.2: Rapport Building
    • Lesson 3.1.3: Removing Service Barriers
  • Chapter 3.2: Advanced Customer Interaction

    • Lesson 3.2.1: Being Empathetic
    • Lesson 3.2.2: Solution Provider
    • Lesson 3.2.3: Complaint Handling
Module 4: Getting Organised
  • Chapter 4.1: Organisational Skills

    • Lesson 4.1.1: Grooming
    • Lesson 4.1.2: Dealing with Email and Electronic Files
    • Lesson 4.1.3: Task Handling
Module 5: Time Management
  • Chapter 5.1: Managing Time Effectively

    • Lesson 5.1.1: To-Do List
    • Lesson 5.1.2: Schedule Management
    • Lesson 5.1.3: Prioritising
Module 6: Using the Telephone Properly
  • Chapter 6.1: Professional Telephone Skills

    • Lesson 6.1.1: Professional Telephone Behaviour
    • Lesson 6.1.2: Rules for Good Listening
  • Chapter 6.2: Handling Difficult Calls

    • Lesson 6.2.1: Steps in Professional Handling of an Incoming Call
    • Lesson 6.2.2: Dealing with Difficult Callers
    • Lesson 6.2.3: Identifying Common Phone Problems and Formulating Solutions
Module 7: Empowering Yourself
  • Chapter 7.1: Personal Empowerment

    • Lesson 7.1.1: Being Assertive
    • Lesson 7.1.2: Resolving Conflict
    • Lesson 7.1.3: Making Decisions
  • Chapter 7.2: Building Professional Skills

    • Lesson 7.2.1: Team Player & Team Leadership
    • Lesson 7.2.2: Multiple Task Handling
    • Lesson 7.2.3: Goal Setting
  • Chapter 7.3: Self-Development and Stress Management

    • Lesson 7.3.1: Self-Development
    • Lesson 7.3.2: Assertive Speech
    • Lesson 7.3.3: Stress Management
Module 8: Organising Meetings
  • Chapter 8.1: Meeting Management

    • Lesson 8.1.1: Preparing Agenda
    • Lesson 8.1.2: Calling for the Right Participants
    • Lesson 8.1.3: Meeting Room Blocking and Meal Arrangements
    • Lesson 8.1.4: Minutes of Meeting
    • Lesson 8.1.5: Post-Meeting Report and Conclusion Disbursement
Module 9: Administration
  • Chapter 9.1: Office Administration Essentials

    • Lesson 9.1.1: Travel Management
    • Lesson 9.1.2: Basic Flow of Accounts
    • Lesson 9.1.3: Sales & Customer Service
    • Lesson 9.1.4: Negotiation
    • Lesson 9.1.5: Contract Renewals

Download Office Management Course Brochure

Real-World Projects and Case Studies in Our Office Management Course

The course includes real-world projects and case Studies. You will develop expertise in governance-driven meeting facilitation, data-driven decision-making, and corporate resilience strategies. The following are some of the projects and case studies included in the office management course in Dubai;

Projects

  • Professional Communication Project

    You will handle simulated phone calls, demonstrating proper telephone etiquette and customer service skills while receiving real-time feedback from experienced trainers.

  • Email Communication Workshop

    Engage in guided practice sessions to master professional email drafting, focusing on clarity, tone, and effective business correspondence.

  • Time Management Implementation

    Develop comprehensive to-do lists and priority matrices using professional tools like Trello and Google Calendar, applying practical time management techniques.

Case Studies

  • Meeting Management Exercise

    Prepare complete meeting documentation, including agendas and post-meeting reports, while incorporating best practices in business communication.

  • Simulated Office Scenarios

    Participate in mock corporate settings for hands-on experience in meeting facilitation, client relationship management, and workflow optimisation.

Office Management Course Outcome and Career Opportunities in Dubai

The Certified Office Management Program equips you with executive-level competencies in corporate administration, digital workplace integration, and strategic operational management. The following are the outcomes you can expect after completing our Office Management Course in Dubai;

Course Outcome Image
You will master workflow optimisation, leadership-driven administration, and business communication frameworks
Position yourself for high-impact roles in Dubai’s dynamic corporate ecosystem.
Enhances your career mobility across diverse sectors, including finance, healthcare, retail, and multinational enterprises.
Gain a comprehensive understanding of office administration principles and practices.
You will learn effective time management and task prioritisation techniques.
You will master office documentation, filing systems, and record management.

Career Opportunities After the Office Management Course in Dubai

  • Administrative Assistant
  • Office Coordinator
  • Receptionist
  • Office Manager
  • Executive Assistant
  • Administrative Manager
  • Director of Administration
  • Senior Office Manager
  • Chief Administrative Officer

Top Companies Hiring Office Management Professionals in Dubai

  • Al Futtaim Group
  • Chalhoub Group
  • Emaar Properties
  • Etihad Airways
  • GMG (Gulf Marketing Group)

Office Management Training Options

Classroom Training

  • 24-hour Office Management Course in Dubai

  • Structured corporate learning with expert-led administrative mentoring

  • Immersive role-playing, executive simulations, and strategic discussions

  • Practical implementation of meeting governance and communication frameworks

  • Real-time performance evaluations by industry-experienced trainers

Live Online Training

  • 24-hour Online Office Management Course in Dubai

  • Adaptive scheduling is designed for corporate professionals and executives

  • Interactive virtual simulations with scenario-based administrative exercises

  • Access to enterprise-grade digital resources, workflow templates, and toolkits

  • Real-time collaboration with expert trainers and industry peer networking

Corporate Training

  • Intensive 3-day executive development program tailored for organisational needs

  • Customised training modules aligned with corporate governance frameworks

  • Team-driven strategy sessions to enhance administrative leadership and efficiency

  • Practical deployment of advanced office automation and business management tools

  • Training delivered at the client’s premises, hotel or Edoxi

Do You Want Personalised Training for the Office Management?

Talk with our course advisors for course customisation.

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Pay your course fees in four easy installments with Tabby.

How to get your Office Management Course Certification?

Here’s a four-step guide to becoming a certified Office Management professional.

Do You Want to be a Certified Professional in Office Management?

Join Edoxi’s Office Management Course

Why Choose Edoxi for the Office Management Course in Dubai?

The following are the reasons why you should choose Edoxi for the Office Management Course in Dubai;

Industry-Leading Administrative Training & Expertise

With 400+ professionals trained, our structured curriculum delivers executive-level administrative proficiency and operational excellence.

Immersive Learning Through Scenario-Based Training

Engage in real-world business simulations, mastering corporate communication, meeting governance, and strategic problem-solving.

Comprehensive Executive Resources & Business Frameworks

Access structured handbooks, workflow templates, and task management guides for seamless office operations.

Advanced Digital Tools for Workplace Optimisation

Gain hands-on expertise with enterprise solutions like Trello and Google Calendar for workflow automation and productivity enhancement.

Leadership Development & Career Acceleration

Receive expert mentorship in administrative leadership, stakeholder management, and executive office operations for career growth.

Office Management Certification

Upon completion of our course, you will receive a course completion certificate. This credential demonstrates your skills to potential employers.

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Edoxi is Recommended by 95% of our Students

Meet Our Mentor

Our mentors are leaders and experts in their fields. They can challenge and guide you on your road to success!

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Julie Archer

Julie Archer is a Corporate Training Professional with more than 15 years of experience in training and development. Hailing from Newcastle, United Kingdom, Ms. Archer established her authority in the field of corporate training and business skills development in the UAE and now with Edoxi Training Institute in Dubai. She has critical exposure in designing and delivering training programs for the top business organisations in Dubai. Her drive to transform employees and contribute to their company is the secret behind her excellence in this profession. To make a positive change in the lives of people is what she finds most fascinating about her job.

She enjoys the challenges that come with building a vibrant and efficient workforce. Her rich knowledge in the domain comes to the rescue when situations prove to be demanding. She commits much of her efforts to transforming education spaces into smart learning environments.

FAQ

What will I learn from the Office Management Course in Dubai?
You will develop expertise in professional communication, time governance, and meeting coordination, mastering both verbal and non-verbal business interaction strategies.
What are the prerequisites needed to join Edoxi’s Office Management Course in Dubai?
There are no specific prerequisites needed to join Edoxi’s Office Management Course in Dubai. The program welcomes participants from diverse professional backgrounds.
Is this Office Management course in Dubai suitable for beginners?

Yes, it is designed for beginners with foundational organisational skills, progressing from core office management concepts to advanced administrative leadership.

What career opportunities does the Office Management Course open up?
Graduates qualify for roles such as Administrative Assistant, Office Manager, and Administrative Director across industries like corporate, hospitality, and healthcare.
Does the Office Management Course include hands-on activities?
Yes, the program integrates immersive role-playing, real-world business simulations, and practical exercises in meeting governance and customer engagement.