Emotional Intelligence Course Overview
| Course Hours | 16 Hours |
| Mode of Training | Classroom Training & Online Training |
| Course Category | Soft Skills |
| Batch Size | 15 |
| Trainer Availability | Mon - Fri: 06:00 PM - 08:00 PM |
| Corporate Training Days | 2 days or 4 hours per day |
What You'll Learn from Emotional Intelligence Training
- Master the Art of Empathy: Learn how to become an empathetic leader and build stronger connections across diverse team environments.
- Apply Social Intelligence in Professional Settings: We help you boost your social intelligence which enables you to create a balanced approach for leading the team.
- Helps you Develop a Positive Workplace Culture: You will gain the ability to create environments that foster innovation and a positive workplace culture.
- Develop Conflict Resolution Expertise: Our training will help you learn advanced techniques for managing workplace conflicts effectively.
- Cultivate Emotional Resilience: Learn to maintain peak performance under pressure while preserving work-life balance.
- Master Self-Awareness and Emotional Regulation: Learn effective techniques for setting boundaries and developing confidence in the workplace.
About Our Emotional Intelligence Course in Dubai
Edoxi’s Emotional Intelligence Course in Dubai will help you master 5 major components of Emotional Intelligence.
We help you become skillful in applying these components in the workplace. Our expert trainers will engage you in behavioural assessments that give insight into how you deal with emotions. We provide hands-on training in managing emotions at the workplace.
Our comprehensive program benefits professionals across all industries and disciplines. The course develops essential competencies to excel in the modern workplace. Towards the end of the training, you will gain valuable emotional intelligence skills to face challenges unique to your work.
Emotional Intelligence Course Features
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Emotional Quotient Assessment Tools
Our course employs validated EQ measurement instruments and psychometric analysis tools that provide scientific insights into your emotional intelligence.
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Self-Awareness Development Framework
Create structured action plans using established emotional intelligence frameworks and track your progress through behavioural competency indicators.
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Situational Leadership Scenarios
Practice emotional intelligence in leadership through structured role-playing to develop emotional resilience in challenging workplace dynamics.
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Mindfulness and Resilience Resources
Study curated content on mindfulness techniques, emotional regulation and workplace wellbeing.
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Social Intelligence Workshops
Master relationship management techniques vital for professional networking through team-building exercises.
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Interpersonal Skills Enhancement
Receive expert coaching on cultural sensitivity, interpersonal skills and assertive communication.
Who Can Join the Emotional Intelligence Course?
- C-Suite Executives and Business Leaders: C-Suite Executives and Business Leaders who want to enhance their emotional quotient to run the organisation successfully.
- Mid-Level Managers and Team Leaders: Managers who want to develop compassionate leadership skills to enhance team performance.
- Client-Facing Professionals: Client Specialists who want to master emotional regulation and resilience techniques to strengthen professional relationships.
- Aspiring Leaders: Professionals who aspire to develop self-awareness and emotional agility for authentic leadership.
- Career Transitioners: Individuals who want to strengthen workplace emotional flexibility for career transition.
Prerequisites to Join Emotional Intelligence Course in Dubai
- Individuals from various work sectors can participate, as emotional intelligence frameworks are tailored for different workplace contexts.
- Having a basic understanding of the English language enables effective participation.
Emotional Intelligence Course Modules
- Module 1: Foundations of Emotional Intelligence
- Chapter 1.1: Core EQ Concepts
- Lesson 1.1.1: Defining Emotional Intelligence
- Lesson 1.1.2: Applications in the Workplace
- Lesson 1.1.3: Benefits of emotional intelligence
- Chapter 1.2: Workplace Impact
- Lesson 1.2.1: Advantages of EQ at work
- Lesson 1.2.2: Building effective relationships
- Lesson 1.2.3: Job satisfaction elements
- Module 2: Success Beyond Cognitive Intelligence
- Chapter 2.1: Self-Development
- Lesson 2.1.1: Self-awareness techniques
- Lesson 2.1.2: Emotional control methods
- Lesson 2.1.3: Empathy development
- Chapter 2.2: Professional Influence
- Lesson 2.2.1: Social expertise building
- Lesson 2.2.2: Personal influence mastery
- Lesson 2.2.3: Purpose and vision alignment
- Module 3: Feedback and Growth
- Chapter 3.1: Professional Insights
- Lesson 3.1.1: Seeking coworker feedback
- Lesson 3.1.2: Self-awareness enhancement
- Lesson 3.1.3: Emotional control mastery
- Chapter 3.2: Behavioral Management
- Lesson 3.2.1: Managing difficult situations
- Lesson 3.2.2: Trust development
- Lesson 3.2.3: Taking responsibility
- Module 4: Working with Challenging Situations
- Chapter 4.1: Problem Resolution
- Lesson 4.1.1: Managing problem behaviors
- Lesson 4.1.2: Understanding intentions
- Lesson 4.1.3: Responsibility cultivation
- Chapter 4.2: Helplessness Management
- Lesson 4.2.1: Identifying patterns
- Lesson 4.2.2: Breaking negative cycles
- Lesson 4.2.3: Building resilience
- Module 5: Difficult Conversations
- Chapter 5.1: Conflict Management
- Lesson 5.1.1: Understanding anger triggers
- Lesson 5.1.2: Managing Fear Responses
- Lesson 5.1.3: Communication barriers
- Chapter 5.2: Strategic Communication
- Lesson 5.2.1: Conversation preparation
- Lesson 5.2.2: Issue-raising techniques
- Lesson 5.2.3: Conflict resolution strategies
- Module 6: Professional Relationship Management
- Chapter 6.1: Workplace Dynamics
- Lesson 6.1.1: Relationship complexity
- Lesson 6.1.2: Personal vs professional boundaries
- Lesson 6.1.3: Communication methods
- Chapter 6.2: Relationship Building
- Lesson 6.2.1: Professional connection development
- Lesson 6.2.2: Building lasting relationships
- Lesson 6.2.3: Balance maintenance strategies
Practical EQ Assessments and Leadership Simulations
- Conflict Resolution Simulations: In Conflict Resolution Simulations, participants engage in challenging workplace scenarios through structured role-play. You will learn to apply emotional intelligence techniques to effectively resolve complex interpersonal situations.
- Psychometric Profile Analysis: In Psychometric Profile Analysis, participants complete validated emotional intelligence assessments and receive detailed reports that analyse their EQ competencies and identify development areas. You will gain insights into your emotional intelligence strengths and areas for improvement.
- Performance Management Workshops: In Performance Management Workshops, participants create action plans using emotional intelligence frameworks and establish clear KPIs for measuring behavioural competency development. You will learn to set measurable goals to enhance your emotional intelligence skills.
- Behavioral Pattern Recognition: In Behavioral Pattern Recognition, trainees analyse workplace behaviour through structured observation tools. You will learn to identify emotional triggers and response patterns that affect interactions.
- Team Leadership Dynamics Exercises: In Team Leadership Dynamics Exercises, leaders analyse group behaviours through assessment tools. Participants develop strategies to foster team psychological safety during high-stakes conversations. You will learn to create an environment that encourages open dialogue and trust within your team.
What is the Course Outcome of the Emotional Intelligence Course?
| Career Stage | Professional Impact |
| Early Career | Enhanced self-awareness, improved communication and better stress management. |
| Mid-Level | Advanced team leadership, strategic decision-making, conflict resolution expertise |
| Senior Level | Organisational culture development, change management mastery, visionary leadership |
Companies that Prioritise Emotional Intelligence Professionals in Dubai
- PwC Middle East
- Ernst & Young (EY)
- Deloitte Middle East
- Abu Dhabi Commercial Bank (ADCB)
- Emirates Airlines
- GEMS Education
How to Get Emotional Intelligence Skills Certified?
Course Advisor
Neena Raj
Neena Raj is an expert trainer with 24 years of experience in enhancing organizational performance through HR, soft skills, and productivity training. Her areas of expertise include organizational behavior and team dynamics, cross-cultural communication, performance management systems, and life coaching and development.
Neena has an MBA in Sales and Marketing from Loyola College, a Diploma in Psychological Counselling, and is currently pursuing a PhD in Psychology. She is also a Certified NLP Trainer and holds several other certifications, including Certified Human Resource Professional (CHRP), Certified Human Resource Manager (CHRM) and Total Quality Management Certification.
Her specialisations include public speaking, emotional intelligence training, Time Management, Leadership Skills and UAE labour law. Neena has delivered public speaking training for many of Dubai’s leading companies and government entities, including the Dubai Health Authority (DHA), Emirates Airlines, DP World and Dubai International Hotel.
Review & Ratings
FAQs
Emotional intelligence helps professionals understand and manage emotions effectively. It enhances leadership abilities, team collaboration, and decision-making in professional environments.
Emotional intelligence strengthens decision-making and team management abilities. Leaders learn to create positive work environments and handle challenging situations effectively.
The course builds competencies in self-awareness and relationship management. Participants master conflict resolution and team communication techniques.
The following features make Edoxi’s Emotional intelligence course distinctive,
- Our program combines scientific assessments with practical application. Participants receive implementation guidance throughout their learning journey.
- Our trainers will help enhance your cross-cultural communication and team collaboration skills, essential to survive in Dubai's diverse business environment.
- Participants receive implementation guidance and feedback. Our experts will help you with the practical application of emotional intelligence skills.
Edoxi tailors the program content to organisational requirements. Companies can choose training delivery at their premises, at a hotel or at our facility.
Participants undergo continuous assessment through practical exercises. The program evaluates behavioural competency development through structured feedback during role-play scenarios and interactive sessions.