Leave your message to get our Quick response
edoxi automated message icon

Emotional Intelligence Course

Woman using a laptop with digital brain graphics, symbolizing emotional intelligence
Edoxi’s 16-hour online Emotional Intelligence Course teaches you how to manage emotions effectively and lead with empathy. You’ll learn to recognise, regulate, and respond to emotions in real-world scenarios. This course develops five core Emotional Intelligence skills: Self-Awareness, Self-Regulation, Motivation, Empathy, and Social Skills. You’ll engage in EQ assessments, role-play activities, and expert-led workshops designed to build emotional resilience and interpersonal effectiveness. The course prepares you for emotionally demanding roles in leadership, sales, customer service, healthcare, and caregiving. Enrol now to gain in-demand EI skills and build stronger workplace relationships.
Course Hours
16 Hours
Corporate Days
2 Days
Learners Enrolled
100+
Modules
6
star-rating-icon1
star-rating-icon2
star-rating-icon3
Course Rating
4.8
star-rating-4.8
Mode of Delivery
Online
Certification by

What You'll Learn from Emotional Intelligence Training

Master Self-Awareness and Emotional Regulation
You will learn effective techniques for setting workplace boundaries and develop confidence in managing requests and handling objections professionally.
Enhance Leadership Through Empathy
Transform your leadership approach with advanced empathy skills and build stronger connections across diverse team environments.
Apply Social Intelligence in Professional Settings
You will master delegation skills and reduce micromanagement tendencies that will help you attain work-life balance.
Optimize Team Dynamics and Collaboration
You will master the nuances of team motivation and engagement to create environments that foster innovation and positive workplace culture.
Develop Conflict Resolution Expertise
You will learn advanced techniques for managing workplace conflicts and transform challenging situations into opportunities for growth.
Cultivate Emotional Resilience
You will build robust stress management capabilities and maintain peak performance under pressure while preserving work-life balance.

About Our Emotional Intelligence Course Online

Emotional Intelligence is the ability to recognise your emotions and the emotions of others. Edoxi offers you a 16-hour Online Emotional Intelligence Course, which is designed to strengthen your Emotional Quotient (EQ) in the workforce. Our expert trainers will help you gain valuable insight into your emotions and help you face challenges at the workplace.

Our  Emotional Intelligence Training develops competencies that will enhance your work productivity. Our interactive sessions will help you master empathetic communication that will help you resolve workplace conflicts more constructively. As a part of training, you will engage in group exercises and psychometric assessments, including NLP techniques, that will help you gain expertise in solving problems and making the right judgment. 

We address emotional intelligence skills unique to Healthcare practitioners, IT specialists, bankers, managers, and team leaders across diverse sectors. Towards the end of the training, you will gain in-depth knowledge on 5 major components of Emotional Intelligence: Social Skills, Self-awareness, Self-Regulation, Motivation, and Empathy in the work environment. 

https://api.edoxi.com/assets/courseimages/ComponentsofEmotionalIntelligence.webp

Emotional Intelligence Course Features

Emotional Quotient Assessment Tools

Our course employs validated EQ measurement instruments and psychometric analysis tools that provide scientific insights into your emotional intelligence.

Situational Leadership Scenarios

Practice emotional intelligence in leadership through structured role-playing to develop emotional resilience in challenging workplace dynamics.

Social Intelligence Workshops

Master relationship management techniques vital for professional networking through team-building exercises.

Self-Awareness Development Framework

Create structured action plans using established emotional intelligence frameworks and track your progress through behavioural competency indicators.

Mindfulness and Resilience Resources

Study curated content on mindfulness techniques, emotional regulation, and workplace well-being.

Interpersonal Skills Enhancement

Receive expert coaching on cultural sensitivity, interpersonal skills, and assertive communication.

Who Can Join the Emotional Intelligence Course?

Mid-level managers and Team Leaders

Mid-level managers and Team Leaders who want to develop compassionate leadership skills to enhance team performance.

Customer Relations Officers

Customer Relations Officers who want to master emotional regulation and resilience techniques to strengthen professional relationships.

Professionals Looking for Career Transition

Professionals who aspire to develop self-awareness and emotional agility for their career growth.

C-Suite Executives and Business Leaders

C-Suite Executives and Business Leaders who want to strengthen their emotional quotient for organizational success.

Emotional Intelligence Course Modules

Module 1: Foundations of Emotional Intelligence
  • Chapter 1.1: Core EQ Concepts

    • Lesson 1.1.1: Defining Emotional Intelligence
    • Lesson 1.1.2: Applications in the Workplace
    • Lesson 1.1.3: Benefits of emotional intelligence
  • Chapter 1.2: Workplace Impact

    • Lesson 1.2.1: Advantages of EQ at work
    • Lesson 1.2.2: Building Effective Relationships
    • Lesson 1.2.3: Job satisfaction elements
Module 2: Success Beyond Cognitive Intelligenc
  • Chapter 2.1: Self-Development

    • Lesson 2.1.1: Self-awareness techniques
    • Lesson 2.1.2: Emotional control methods
    • Lesson 2.1.3: Empathy development
  • Chapter 2.2: Professional Influence

    • Lesson 2.2.1: Social expertise building
    • Lesson 2.2.2: Personal influence mastery
    • Lesson 2.2.3: Purpose and vision alignment
Module 3: Feedback and Growth
  • Chapter 3.1: Professional Insights

    • Lesson 3.1.1: Seeking coworker feedback
    • Lesson 3.1.2: Self-awareness enhancement
    • Lesson 3.1.3: Emotional control mastery
  • Chapter 3.2: Behavioral Management

    • Lesson 3.2.1: Managing difficult situations
    • Lesson 3.2.2: Trust development
    • Lesson 3.2.3: Taking responsibility
Module 4: Working with Challenging Situations
  • Chapter 4.1: Problem Resolution

    • Lesson 4.1.1: Managing problem behaviors
    • Lesson 4.1.2: Understanding intentions
    • Lesson 4.1.3: Responsibility cultivation
  • Chapter 4.2: Helplessness Management

    • Lesson 4.2.1: Identifying patterns
    • Lesson 4.2.2: Breaking negative cycles
    • Lesson 4.2.3: Building resilience
Module 5: Difficult Conversations
  • Chapter 5.1: Conflict Management

    • Lesson 5.1.1: Understanding anger triggers
    • Lesson 5.1.2: Managing Fear Responses
    • Lesson 5.1.3: Communication barriers
  • Chapter 5.2: Strategic Communication

    • Lesson 5.2.1: Conversation preparation
    • Lesson 5.2.2: Issue-raising techniques
    • Lesson 5.2.3: Conflict resolution strategies
Module 6: Professional Relationship Management
  • Chapter 6.1: Workplace Dynamics

    • Lesson 6.1.1: Relationship complexity
    • Lesson 6.1.2: Personal vs professional boundaries
    • Lesson 6.1.3: Communication methods
  • Chapter 6.2: Relationship Building

    • Lesson 6.2.1: Professional connection development
    • Lesson 6.2.2: Building lasting relationships
    • Lesson 6.2.3: Balance maintenance strategies

Download Emotional Intelligence Course Brochure

Practical EQ Assessments and Leadership Simulations

Emotional Intelligence is essential to surviving the tough competition in the workplace. We have included these insightful exercises to boost your emotional intelligence,

Conflict Resolution Simulations

In Conflict Resolution Simulations, participants engage in challenging workplace scenarios through structured role-play. You will learn to apply emotional intelligence techniques to resolve complex interpersonal situations.

Psychometric Profile Analysis

In Psychometric Profile Analysis, participants complete validated emotional intelligence assessments and receive detailed reports that analyse their EQ competencies and identify development areas.

Performance Management Workshops

In Performance Management Workshops, participants create action plans using emotional intelligence frameworks and establish clear KPIs for measuring behavioural competency development. You will learn to set measurable goals to enhance your emotional intelligence skills.

Behavioural Pattern Recognition

In behavioral pattern Recognition, trainees analyse workplace behaviour through structured observation tools. You will learn to identify emotional triggers and response patterns that affect interactions.

Team Leadership Dynamics Exercises

In Team Leadership Dynamics Exercises, leaders analyse group behaviours through assessment tools. Participants develop strategies to foster team psychological safety during high-stakes conversations.

Emotional Intelligence Course Outcome & Career Opportunities

Having high emotional Intelligence will help you easily cope with work stress and make the right decisions without any judgmental bias. Our Emotional Intelligence Training is the right platform to enhance your Emotional Quotient and identify your hidden potential. The following are the outcomes of our Emotional Intelligence Training,

Course Outcome Image
You will learn how to regulate your emotions at the workplace.
You will become more empathetic to your colleagues at the workplace
You will enhance your Emotional Quotient, which boosts your workplace productivity.
Improves your confidence and self-esteem, which enables you to reach leadership positions.
You will become skillful in motivating the workforce in achieving organizational goals.
Enables you to expand your professional network and build long-lasting relationships

Job roles that need Emotional Intelligence (EI) skills

  • Team Leader / Supervisor
  • HR Executive / Manager
  • Sales & Business Development Executives
  • Corporate Trainers & Coaches
  • Marketing & PR Professionals
  • Project Managers

Emotional Intelligence Training Options

Live Online Training

  • 16-hour instructor-led online course

  • Small groups of a maximum of 15 participants

  • Interactive role-play and behavioral assessments

  • Direct feedback from expert trainers

  • Psychometric analysis and practical exercises

Corporate Training

  • Intensive 2-day corporate training program

  • Customised program content aligned with organisational goals

  • Training delivery at client premises, star hotels, or our facility

  • Flexible scheduling to minimise business disruption

  • Complete logistics management, including venue and refreshments

  • Customised assessment tools and metrics

Do You Want a Customised Training for Emotional Intelligence Course?

Get expert assistance in getting your Emotional Intelligence Course customised!

How to Get Certified in Emotional Intelligence?

Here’s a four-step guide to becoming a certified Emotional Intelligence professional,

Do You Want to be a Certified Professional in Emotional Intelligence?

Join Edoxi’s Emotional Intelligence Course

Why Choose Edoxi for Emotional Intelligence Training?

Here’s why you should choose Edoxi’s Emotional Intelligence Course,

Expert Training Leadership

Edoxi delivers EQ training through seasoned industry experts. Our trainers bring decades of experience across various industries.

Comprehensive Learning Experience

Our program combines scientific assessments with practical exercises. Small batch sizes ensure focused development opportunities.

Industry-Aligned Methodology

The curriculum adapts EQ principles for business environments. Our training focuses on multicultural team dynamics and techniques to deal with workplace challenges.

Ongoing Development Support

Our experts provide feedback and guidance during workplace applications. Support continues through successful integration.

students-image

Edoxi is Recommended by 95% of our Students

Meet Our Mentor

Our mentors are leaders and experts in their fields. They can challenge and guide you on your road to success!

mentor-image

Neena Raj

Neena Raj is an expert trainer with 24 years of experience in enhancing organizational performance through HR, soft skills, and productivity training. Her areas of expertise include organizational behavior and team dynamics, cross-cultural communication, performance management systems, and life coaching and development.

Neena has an MBA in Sales and Marketing from Loyola College, a Diploma in Psychological Counselling, and is currently pursuing a PhD in Psychology. She is also a Certified NLP Trainer and holds several other certifications, including Certified Human Resource Professional (CHRP), Certified Human Resource Manager (CHRM) and Total Quality Management Certification.

Her specialisations include public speaking, emotional intelligence training, Time Management, Leadership Skills and UAE labour law. Neena has delivered public speaking training for many of Dubai’s leading companies and government entities, including the Dubai Health Authority (DHA), Emirates Airlines, DP World and Dubai International Hotel.

Locations Where Edoxi Offers Emotional Intelligence Course

Here is the list of other major locations where Edoxi offers Emotional Intelligence Course

FAQ

What are the 5 areas of emotional intelligence that I will learn from Edoxi’s Emotional Intelligence Training?
Emotional Intelligence is the ability to recognise your emotions and the emotions of others. Social Skills, Self-awareness, Self-Regulation, Motivation, and Empathy are the 5 major components of Emotional Intelligence. 
How does emotional intelligence training contribute towards workplace success?
Emotional intelligence helps professionals understand and manage emotions effectively. It enhances leadership abilities, team collaboration, and decision-making in professional environments.
How can Edoxi’s Emotional Intelligence improve my leadership capabilities?
Emotional intelligence strengthens your decision-making and team management abilities. You will develop leadership qualities to create positive work environments and handle challenging situations effectively.
What practical skills will I develop through the Emotional Intelligence Course?
Edoxi’s Emotional Intelligence Course builds your competencies in 
 
  • Self-awareness 
  • Relationship management
  • Conflict resolution 
  • Team Building
What makes Edoxi’s Emotional Intelligence course distinctive?
The following features make Edoxi’s Emotional Intelligence course distinctive, 
 
  • Our program combines scientific assessments with practical application. Participants receive implementation guidance throughout their learning journey.
  • Our trainers will help enhance your cross-cultural communication and team collaboration skills, essential to surviving in a dynamic business landscape.
  • Participants receive implementation guidance and feedback. Our experts will help you with the practical application of emotional intelligence skills.
  • We tailor the program content to organisational requirements. Companies can choose to have training delivered to their premises, at a hotel, or at our facility