Sid Ahmed Jan 25, 2024

Top IT Service Management Courses for Your Career in 2024

In our rapidly evolving tech-driven world, IT Service Management (ITSM) is crucial in keeping organizations running smoothly. ITSM involves managing IT services efficiently to meet the needs of businesses and customers. As technology is becoming an integral part of our everyday lives, the demand for skilled ITSM professionals is higher.  

IT Service Management (ITSM) Courses hold immense importance in today's job market. They validate your knowledge and skills in managing IT services, making you a valuable employer asset. Companies often prefer certified professionals because they bring proven expertise to the table. These Courses also open doors to higher-paying roles and career advancement opportunities. In a competitive job market, ITSM certifications set you apart, giving you the confidence and recognition needed to thrive in the IT industry. 

So, investing in these certifications is a smart career move that can pay off handsomely. This blog will explore the top IT Service Management certifications in 2024, showing how they can boost your career and help you excel in the dynamic IT landscape.

You might also be  interested in Best Entry-level IT Certifications to Launch Your Career

Best IT Service Management Courses in 2024

IT service management certifications are like golden tickets to a successful career in today's tech-driven world. They validate your expertise and open doors to exciting opportunities. Here are the five top certifications that can boost your IT career;

  • ISO Certification
  • ITIL Certification
  • COBIT
  • Certified Information Systems Security Professional (CISSP)
  • Certified ScrumMaster (CSM)

1. ISO Certification Course

ISO (International Organization for Standardization) certification courses are globally recognized and demonstrate your commitment to quality. In the IT world, ISO 20000 focuses on IT service management. This certification proves your ability to manage IT services efficiently, improving customer satisfaction and organizational performance.

Why ISO Certification course?

  • It boosts your reputation as an IT professional.
  • Many organizations require ISO 20000 certification course for IT service management roles.
  • It aligns your skills with international standards, making you valuable worldwide.

ISO 20000 Top Skills

  • Process Management
  • Quality Assurance
  • Customer Service
  • Problem-Solving
  • Communication Skills
  • IT Governance

ISO 20000 Job Roles

  • IT Service Manager
  • IT Process Consultant
  • IT Quality Analyst
  • Service Delivery Manager
  • IT Operations Manager

ISO 20000 Average Salaries

Following table shows the Annual Salary packages for ISO 20000 professionals in different countries;

Country
Average Annual Salary
US
$80,000 - $120,000
UK
£45,000 - £70,000
India
₹8,00,000 - ₹12,00,000
UAE
AED 150,000 - AED 220,000
Here is the list of other major locations where Edoxi offers ISO Certification Courses
ISO Training in Dubai

2. ITIL

ITIL (Information Technology Infrastructure Library) is a collection of methodologies for managing IT services. ITIL certifications are organized into various levels, starting with Foundation and progressing to Expert and Master. Each level deepens your understanding of IT service management principles, processes, and best practices. There are several benefits to having the ITIL certification. The key benefits of ITIL certifications include a solid foundation for career growth. They could present the opportunity to gain work experience, which is advantageous for developing one's career.

Check out: How to Crack ITIL 4 Foundation Exam?

Why ITIL Certification?

  • It equips you with a structured approach to IT service management.
  • ITIL certifications are in high demand globally.
  • It can lead to roles like IT service manager or IT consultant.

ITIL Top Skills

  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement
  • Change Management

ITIL Job Roles

  • IT Service Manager
  • IT Process Consultant
  • ITIL Consultant
  • IT Operations Manager
  • Service Delivery Manager

ITIL Average Salaries

Following table shows the Annual Salary packages for ITIL professionals in different countries;

Country
Average Annual Salary
US
$90,000 - $130,000
UK
£50,000 - £80,000
India
₹10,00,000 - ₹15,00,000
UAE
AED 180,000 - AED 250,000
Here is the list of other major locations where Edoxi offers ITIL Certifications
ITIL Training in Dubai   | ITIL Training in Sharjah  |  ITIL Training in Qatar | ITIL Course in Muscat

3. COBIT

COBIT (Control Objectives for Information and Related Technologies) focuses on IT governance and management. COBIT certifications, such as the COBIT 2019 Foundation, validate your ability to create effective IT governance frameworks, ensuring alignment between IT and business objectives.

Why COBIT Certification?

  • It's essential for professionals involved in IT governance and risk management.
  • COBIT certification can lead to positions like IT auditor or IT governance consultant.
  • It enhances your understanding of IT governance principles.

COBIT Top Skills

  • IT Governance
  • Risk Management
  • Control Objectives
  • Business Process Analysis
  • Information Security
  • Compliance Management

COBIT Job Roles

  • IT Auditor
  • IT Governance Consultant
  • Risk Manager
  • Compliance Analyst
  • IT Control Analyst

COBIT Average Salaries

Following table shows the Annual Salary packages for COBIT professionals in different countries;

Country
Average Annual Salary
US
$85,000 - $120,000
UK
£50,000 - £70,000
India
₹9,00,000 - ₹13,00,000
UAE
AED 160,000 - AED 200,000
Here is the list of other major locations where Edoxi offers COBIT Certifications
COBIT Courses in Dubai

4. Certified Information Systems Security Professional (CISSP)

CISSP is a premier certification for cybersecurity professionals. It covers various security domains, including asset security, security operations, and risk management. CISSP-certified individuals are in high demand to protect organizations from cyber threats.The benefits of CISSP certification are numerous. Certified professionals gain a comprehensive understanding of security concepts, access to a global community of experts, and increased credibility in the information security industry. 

Read More: What is CISSP?

Why CISSP Certification?

  • It's a must-have for cybersecurity specialists.
  • CISSP certification can lead to roles like security analyst or chief information security officer.
  • It demonstrates your expertise in safeguarding information assets.

CISSP Top Skills

  • Information Security
  • Risk Management
  • Security Architecture
  • Security Operations
  • Security Assessment
  • Business Continuity

CISSP Job Roles

  • Security Analyst
  • Information Security Manager
  • Chief Information Security Officer
  • Security Consultant
  • Security Engineer

CISSP Average Salaries

Following table shows the Annual Salary packages for CISSP professionals in different countries;

Country
Average Annual Salary
US
$100,000 - $150,000
UK
£60,000 - £90,000
India
₹12,00,000 - ₹18,00,000
UAE
AED 200,000 - AED 300,000

Also Read: How to Pass the CISSP Exam?

Here is the list of other major locations where Edoxi offers  CISSP  Certifications
CISSP Training in Dubai CISSP Training in Qatar | CISSP Course in Sharjah

5. Certified ScrumMaster (CSM)

In Agile project management, the Certified ScrumMaster (CSM) certification is highly respected. It equips you with the skills to facilitate Scrum teams and successfully drive Agile projects. CSM-certified professionals are valuable in IT organizations adopting Agile methodologies.

Why CSM Certification?

  • It's vital for those involved in Agile project management.
  • CSM certification can lead to roles like ScrumMaster or Agile coach.
  • It shows your ability to manage complex projects using Agile practices.

CSM Top Skills

  • Agile Methodology
  • Scrum Framework
  • Facilitation Skills
  • Team Collaboration
  • Product Backlog Management
  • Sprint Planning

CSM Job Roles

  • ScrumMaster
  • Agile Coach
  • Agile Project Manager
  • Product Owner
  • Agile Consultant

CSM Average Salaries

Following table shows the Annual Salary packages for CSM professionals in different countries;

Country
Average Annual Salary
US
$80,000 - $120,000
UK
£45,000 - £70,000
India
₹8,00,000 - ₹12,00,000
UAE
AED 150,000 - AED 220,000

Check out: In-Demand Scrum Master Certifications

Conclusion

In conclusion, IT Service Management (ITSM) courses are essential in today's tech-driven job market. They validate your skills, open doors to rewarding career opportunities, and benefit organizations by ensuring efficient IT services. Preparing strategically and staying updated is the key to success in this dynamic field.

Locations Where Edoxi Offers IT Service Management Courses

Here is the list of other major locations where Edoxi offers IT Service Management Courses

IT Service Management Courses in Dubai

CCNA/CCNP/NSE 4 Trainer

Sid Ahmed is a seasoned IT professional with a passion for building and securing IT Network Infrastructures with more than 12 years of work experience. Sid Ahmed holds prestigious certifications from Cisco Systems and his knowledge also extends to industry standards such as ISO 27001, NIST, SOC2, and PCI DSS.  He is currently serving as a Corporate Trainer with the Edoxi Training Institute in Dubai.

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Technology
Education