Daljeet Kaur Lal Jan 25, 2024
Entrance Tips

Top 7 skills for a successful office management career

The total credit of an office that has a healthy work culture and smooth functioning goes to an office manager. An excellent office manager is a  multitasker who supervises, administers and manages the administration and support staff of the company. 

Are you looking to proceed with a career in office management? Then a formal degree may come of use, but employers usually stress the need for some good managerial and soft skills too.  

Here are our top 7 skills to help you juggle with this highly demanding job role. 

  • Administrative Skills
  • Analytical Skills 
  • Communication Skills
  • Computer Skills
  • Financial Skills
  • Leadership Skills
  • Interpersonal Skills

1. Administrative Skills

An office manager is usually assigned a number of duties at a time. These tasks include

  • Conducting company events
  • Attending meetings and conferences 
  • Hiring new employees, training them, and evaluating the performance of existing employees
  • Responding to complaints, queries, and problems 
  • Formulating and maintaining administrative procedures

To carry out these operations effectively you need to work on your administrative skills like 

  • Planning
  • Time management
  • Decision-Making
  • Conflict resolution
  • Process management
  • Delegation 

Polish your skill sets with Office Management Courses in Dubai. 

2. Analytical Skills

As an office manager, you need to be an expert in critical thinking, analyzing, and identifying new ways to work better. Since you need to coordinate a number of tasks paying attention to detail is crucial to solving internal problems. Your analytical skills can be an asset to the company as they will detect faults in the operations and save a lot of money.  

3. Communication Skills

Since you will be undertaking several tasks in a company you cannot compromise on your ability to communicate. Getting the right message across to the right people is key to the job of an office manager. So boost your advanced English skills to communicate well. Ensure that:

  • Communication of an office manager has to take a friendly yet professional tone
  • You have to deal with people at your workplace ranging from seniors to freshers and therefore adapt your communication suitably. 
  • It is important to pay attention to both verbal and non-verbal/written communication. Most of all, to be good at communication also implies that you are a good listener and approachable in any situation.

4. Computer Skills

Mastering necessary computer skills are mandatory for an office manager. Having a good knowledge of computer usage will let you manage all the hefty tasks successfully amidst a busy schedule. Make sure you have the following skill sets:

  • MS Office Suite- Word, Excel, Powerpoint, and more.
  • Email Management
  • Digital Calendars
  • General IT functions
  • Hands-on recent office applications and equipment.

5. Financial Skills

Money matters in an office are often tackled by office managers. Since it's a huge responsibility you will have to handle it with care. Bookkeeping, accounting, budgeting and invoicing are all duties you will perform as an office manager. So it is important to keep your financial skills under check. 

6. Leadership Skills

Since monitoring is part and parcel of your job as an office manager, leadership skills are of prime importance. Leading a group of office assistants and staff means you take responsibility for your work and that of others. It is up to you to set standards as a leader and ensure they are met. Your motivation and coordination will boost your co-worker’s confidence to produce the best results. As a result, you can help others grow in their career and enhance your career as well. 

7. Interpersonal Skills

In your job as an office manager, you are supposed to deal with staff, clients, and suppliers. This demands you to have strong interpersonal skills. Showing respect, empathy, courtesy, and appreciation of others are some of these skills. These interpersonal skills can build a better team spirit. 

On the whole, an office manager is an all-rounder who makes things happen in a company. If this is your dream job then make yourself a strong office manager candidate with these skill sets. Let your employers get your resume to the top of the pile.

Daljeet Kaur Lal is an HR Trainer who has extensive work experience of over 11 years. She is now working with Edoxi Training Institute, Dubai. She develops and executes various HR training programs to ensure that employees have the skills and knowledge to meet the organization's objectives.

She is passionate about learning new things. She enjoys spending her free time reading favourite books and listening to all-time favourite melodies in English and Hindi. She is also keenly involved in Adventurous activities and loves to travel a lot.