Sid Ahmed Jan 25, 2024
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Entrance Tips

Top 10 ITIL Certification Courses to Boost Your Career in 2024

In today's rapidly evolving IT landscape, professionals seek to bolster their careers with certifications that offer a competitive edge. Enter ITIL (Information Technology Infrastructure Library), a globally recognized framework for IT service management. 

This blog delves into the top 10 ITIL certification courses in 2024, shedding light on the skills they impart, the diverse job roles they open up, and the potential for increased earnings. Whether you're a seasoned IT expert or a newcomer, understanding the value of ITIL certifications is key to unlocking new career horizons.

Top 10 ITIL Certification Courses in 2024

ITIL certification courses are a crucial investment for IT professionals seeking to elevate their careers and proficiency in IT service management. Mentioned below are the top 10 ITIL certification courses in 2024;

  • ITIL Foundation
  • ITIL Practitioner
  • ITIL Intermediate: Service Strategy
  • ITIL Intermediate: Service Design
  • ITIL Intermediate: Service Transition
  • ITIL Intermediate: Service Operation
  • ITIL Intermediate: Continual Service Improvement
  • ITIL Managing Professional (MP)]
  • ITIL Strategic Leader (SL)
  • ITIL Master

1. ITIL Foundation

The ITIL Foundation certification is the initial point for anyone looking to understand the fundamentals of ITIL. It covers key concepts, terminology, and the service lifecycle. This certification provides a solid foundation for individuals new to ITIL and is often a prerequisite for more advanced ITIL certifications.

  • Top Skills For ITIL Foundation: Knowledge of ITIL framework and terminology, Understanding of service lifecycle phases, Basic IT service management principles
  • Job Roles For ITIL Foundation: Entry-level IT support roles, Service desk analysts, IT technicians
  • Average Salaries For ITIL Foundation

 Following table shows the Annual Salary packages for ITIL Foundation professionals in different countries;

Country
Average Annual Salary
US
$45,000 - $60,000
UK
£25,000 - £35,000
India
₹3,00,000 - ₹5,00,000
UAE
AED 80,000 - AED 100,000

2. ITIL Practitioner

Building on the Foundation certification, ITIL Practitioner focuses on applying ITIL principles in practical scenarios. It equips professionals with the skills to adopt and adapt ITIL in their organizations. This certification is ideal for those seeking a more hands-on approach to ITIL implementation.

  • Top Skills for ITIL Practitioner: Practical application of ITIL principles, Problem-solving in real-world ITSM situations, Communication and stakeholder management
  • Job Roles for ITIL Practitioners: ITIL process owners, IT service managers, IT consultants
  • Average Salaries for ITIL Practitioners:

 Following table shows the Annual Salary packages for ITIL Practitioners professionals in different countries;

Country
Average Annual Salary
US
$65,000 - $80,000
UK
£40,000 - £50,000
India
₹5,00,000 - ₹8,00,000
UAE
AED 120,000 - AED 150,000

3. ITIL Intermediate: Service Strategy:

Service Strategy is a key component of ITIL. This certification delves deep into the strategic aspects of IT service management. It covers topics like service economics, demand management, and strategy development. IT professionals aiming for strategic planning and management roles benefit from this certification.

  • Top Skills for ITIL Intermediate (Service Strategy): Strategic planning and management, Financial management for IT services, Demand forecasting and management
  • Job Roles  for ITIL Intermediate (Service Strategy): IT service strategists, IT financial analysts, IT directors
  • Average Salaries for ITIL Intermediate (Service Strategy):
Country
Average Annual Salary
US
$80,000 - $100,000
UK
£50,000 - £70,000
India
₹8,00,000 - ₹12,00,000
UAE
AED 150,000 - AED 200,000

4. ITIL Intermediate: Service Design

Service Design focuses on designing IT services that meet business requirements. It covers service-level agreements, capacity planning, and availability management. This certification is valuable for professionals involved in service design and architecture.

  • Top Skills for ITIL Intermediate (Service Design): Service design and architecture, Capacity and availability management, Service-level agreement (SLA) development
  • Job Roles for ITIL Intermediate (Service Design): Service designers, IT architects, Capacity planners
  • Average Salaries for ITIL Intermediate (Service Design):
Country
Average Annual Salary
US
$75,000 - $90,000
UK
£45,000 - £60,000
India
₹6,00,000 - ₹9,00,000
UAE
AED 100,000 - AED 130,000

5. ITIL Intermediate: Service Transition

Service Transition deals with the planning and management of service changes. It encompasses change management, release and deployment management, and knowledge management. Professionals responsible for managing the transition of IT services from development to production will find this certification beneficial.

  • Top Skills for ITIL Intermediate (Service Transition): Change management and planning, Release and deployment management, Knowledge management
  • Job Roles for ITIL Intermediate (Service Transition): Change managers, Release managers, Knowledge managers
  • Average Salaries for ITIL Intermediate (Service Transition:
Country
Average Annual Salary
US
$70,000 - $85,000
UK
£45,000 - £60,000
India
₹6,00,000 - ₹9,00,000
UAE
AED 100,000 - AED 130,000

6. ITIL Intermediate: Service Operation

Service Operation focuses on day-to-day IT service management activities. It covers incident management, problem management, and event management. This certification is essential for service desk analysts, operations staff, and anyone maintaining IT services.

  • Top Skills for ITIL Intermediate (Service Operation): Incident and problem management, Event management, Service desk operations
  • Job Roles for ITIL Intermediate (Service Operation): Service desk analysts, Incident managers, Problem managers
  • Average Salaries for ITIL Intermediate (Service Operation):

 Following table shows the Annual Salary packages for ITIL Intermediate (Service Operation) professionals in different countries;

Country
Average Annual Salary
US
$65,000 - $80,000
UK
£40,000 - £50,000
India
₹5,00,000 - ₹8,00,000
UAE
AED 120,000 - AED 150,000

7. ITIL Intermediate: Continual Service Improvement

Continual Service Improvement (CSI) is a core ITIL component. This certification explores the principles and processes of CSI, emphasizing the importance of a culture of continuous improvement. IT professionals aiming to enhance service quality and efficiency will find this certification valuable.

  • Top Skills for ITIL (CSI): Continuous service improvement, Process optimization, Performance metrics analysis
  • Job Roles for ITIL (CSI): CSI managers, Process improvement analysts, Quality assurance managers
  • Average Salaries for ITIL (CSI):

 Following table shows the Annual Salary packages for ITIL (CSI) professionals in different countries;

Country
Average Annual Salary
US
$75,000 - $90,000
UK
£50,000 - £70,000
India
₹8,00,000 - ₹12,00,000
UAE
AED 150,000 - AED 200,000

8. ITIL Managing Professional (MP)

The ITIL Managing Professional certification is designed for IT professionals aspiring to senior management roles. It comprises four modules: Create, Deliver, and Support; Drive Stakeholder Value; High-velocity IT; and Direct, Plan, and Improve. These modules provide a holistic understanding of ITIL practices and their strategic application.

  • Top Skills for ITIL (MP): Strategic IT service management, Stakeholder engagement, High-velocity IT practices
  • Job Roles for ITIL (MP): IT managers, IT directors, IT consultants
  • Average Salaries for ITIL (MP):
Country
Average Annual Salary
US
$90,000 - $120,000
UK
£60,000 - £80,000
India
₹12,00,000 - ₹18,00,000
UAE
AED 200,000 - AED 250,000

9. ITIL Strategic Leader (SL)

The ITIL Strategic Leader certification complements the ITIL Managing Professional certification. It includes two modules: Direct, Plan, and Improve and Digital and IT Strategy. This certification equips professionals with the required skills to lead IT service organizations and drive digital transformation.

  • Top Skills for ITIL (SL): Strategic leadership in IT service management, Digital transformation strategy, Business value optimization
  • Job Roles  for ITIL (SL): IT strategy directors, Digital transformation leaders, Chief Information Officers (CIOs)
  • Average Salaries for ITIL (SL): 

 Following table shows the Annual Salary packages for ITIL (SL) professionals in different countries;

Country
Average Annual Salary
US
$100,000 - $150,000
UK
£70,000 - £100,000
India
₹15,00,000 - ₹25,00,000
UAE
AED 250,000 - AED 350,000

10. ITIL Master

ITIL Master is the advanced level of ITIL certification. It demonstrates applying ITIL principles in real-world scenarios and creating innovative solutions. To attain this certification, candidates must submit a comprehensive proposal and undergo an interview. ITIL Masters are recognized as experts in the field.

  • Top Skills for ITIL Master: Advanced IT service management expertise, Innovative problem-solving, Strategic IT leadership
  • Job Roles for ITIL Master: ITIL consultants, IT directors, IT executives
  • Average Salaries for ITIL Master:
Country
Average Annual Salary
US
$120,000 - $180,000
UK
£80,000 - £120,000
India
₹20,00,000 - ₹30,00,000
UAE
AED 350,000 - AED 500,000

 

How to Choose the Right ITIL Certification?

Selecting the appropriate ITIL certification is pivotal to your career growth. Consider your current role, career goals, and the specific facets of IT service management that intrigue you. For beginners, the ITIL Foundation is an ideal starting point. 

Mid-career professionals may benefit from intermediate-level courses, while those aspiring to leadership roles should explore Managing Professional or Strategic Leader certifications. Tailoring your choice to your needs ensures that your ITIL journey aligns perfectly with your career trajectory.

Conclusion

In conclusion, ITIL certifications are invaluable assets in the ever-evolving IT industry. They equip professionals with essential skills, open doors to diverse job roles, and enhance earning potential. Whether embarking on your IT career or aiming for the executive suite, ITIL certifications offer a proven path to success.

Locations Where Edoxi Offers ITIL Certification Course

Here is the list of other major locations where Edoxi offers ITIL Certification Course

ITIL Training in Dubai   | ITIL Training in Sharjah  |  ITIL Training in Qatar 

 

CCNA/CCNP/NSE 4 Trainer

Sid Ahmed is a seasoned IT professional with a passion for building and securing IT Network Infrastructures with more than 12 years of work experience. Sid Ahmed holds prestigious certifications from Cisco Systems and his knowledge also extends to industry standards such as ISO 27001, NIST, SOC2, and PCI DSS.  He is currently serving as a Corporate Trainer with the Edoxi Training Institute in Dubai.

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