Edoxi Training Institute's SAP Solution Manager training in Dubai builds your team's skills to implement, configure, and govern SAP landscapes using SAP Solution Manager 7.2 (SolMan 7.2). The course targets SAP Basis Administrators, Change Managers, IT Service Desk Leads, and Project Managers who operate within DEV–QAS–PRD environments.
This SAP Solution Manager Course spans 40 hours and develops practical ALM governance skills that are in high demand across organisations running complex SAP estates. Participants with an understanding of SAP Basis fundamentals, the ABAP stack, ITIL concepts, and technical landscape paths can easily navigate through the course. These knowledge foundations allow the training to focus on applied configuration and real-scenario problem resolution rather than introductory concepts.
The SAP Solution Manager Corporate Training carries direct industry relevance across governance, compliance, and operational stability. Organisations subject to SOX, ITIL, or internal audit requirements benefit from Solution Manager's end-to-end traceability of changes, incidents, and approvals.
Our seasoned trainers integrate IT operations with business process continuity. This training approach minimises system downtime and bolsters regulatory preparedness.
Enrol now to gain the skills required to use SAP Solution Manager (SolMan) to streamline business processes, improve operational efficiency, and minimise business risks.
The course can be split into a technical track for Basis administrators and a functional track for change managers and service desk leads. Each track covers the responsibilities and configuration tasks relevant to that role.
Delivery can be compressed to 3 days for teams with existing SolMan exposure or extended to 7 days for teams starting from foundational Basis and ITIL concepts. Modular weekly delivery is also available for organisations that cannot release staff for consecutive days.
Hands-on activities are tailored to the client’s sector, such as HSE transport governance for oil and gas or SLA configurations aligned to banking audit requirements. Retail environments can focus on monitoring for high-volume sales processing and peak-season change freezes.
Labs are designed around the roles participants hold within the client organisation. Participants work through scenarios reflecting their day-to-day responsibilities and decision-making authority.
Practicals can run on a mirror or copy of the client’s SolMan landscape using their SIDs, transport routes, and ChaRM project structure. This removes generic sandbox limitations and improves real-world readiness.
The programme concludes with a full ALM workshop connecting documentation, change processing, quality gate approvals, PRD import, incident management, and monitoring alerts into a single workflow, reinforcing learning through realistic practice.
Organisations migrating to or upgrading SAP S/4HANA who need to embed structured change, testing, and monitoring governance before go-live.
Professionals responsible for SolMan landscape management, RFC configuration, and managed system setup seeking to formalise and extend their SolMan 7.2 skills.
Practitioners overseeing ITSM configuration, SLA management, and incident escalation who want to operate a fully ITIL-aligned service desk within Solution Manager.
Managers responsible for SAP project documentation, Business Process Repository maintenance, and ALM governance across enterprise transformation programmes.
This SAP Solution Manager Training course includes practical, hands-on activities in SAP Solution Manager covering core Application Lifecycle Management (ALM) processes. Key activities include;
Run the MSC wizard, resolve broken RFC connections via SM59, and synchronise SLD with LMDB. Validate system counts and confirm ChaRM role assignment using SU53 diagnostics.
Create and process Normal and Urgent Changes through full ChaRM approval workflows, including Quality Gate configuration. Trace Retrofit scenarios to analyse DEV–PRD object divergence and complete post-implementation reviews.
Configure CPU threshold alerts, process them in the Alert Inbox, and set up maintenance windows. Run E2E traces via /SDF/E2ETA and investigate short dumps through Exception Management.
Configure custom SLA-pausing user statuses, simulate SLA breaches, and validate auto-escalation notifications. Resolve incidents, create published knowledge articles, and confirm solution search accuracy.
Create and execute test cases, record failures, and trigger linked Defect Correction change documents. Complete the end-to-end ALM workshop and generate audit-ready change history reports in Excel.
Organisations that implement SAP Solution Manager experience significant improvements in IT governance, change management, system monitoring, and overall SAP landscape management. After completing SAP Solution Manager training, professionals can contribute to the following corporate-level impacts:
Here’s a four-step guide to becoming a certified SAP Solution Manager professional.
Join Edoxi’s SAP Solution Manager Course
Edoxi Training Institute is considered the best SAP training institute in Dubai for several key reasons, including;
Edoxi offers training across SAP Basis, SAP S/4HANA, Solution Manager, and various SAP modules. It enables progression through related modules. Learners can build a comprehensive SAP skill profile through a single trusted provider.
SAP courses are delivered by trainers with direct enterprise SAP implementation and operations experience. Instruction draws on real project contexts rather than purely theoretical knowledge.
Edoxi operates offices across Dubai, Doha, London, Sydney, and Kuwait, supporting organisations with geographically distributed IT teams. Corporate training can be coordinated across multiple locations through a single engagement.
Edoxi delivers training to government entities, large enterprises, and SMEs across multiple sectors. This breadth of corporate client experience informs the relevance of scenarios and governance frameworks used in training.
With over 700 courses spanning IT, cybersecurity, project management, and business management, Edoxi provides a connected learning environment. Participants can extend their development beyond SAP into complementary professional domains.
Our mentors are leaders and experts in their fields. They can challenge and guide you on your road to success!
Asad Mahmood
Asad Mahmood is an accomplished SAP® S/4HANA Certified Professional and a Trainer with expertise in SAP® Business One 10.0 and SAP® S/4HANA–ECC Systems and Odoo® ERP system. He proved his mettle as an Information Systems Consultant with an experience of over 10+ years in Trading, Manufacturing/Production, and Information Technology.
Mr. Asad is proficient in business process integrations and organizational policy implementation within the information systems landscape. As a self-disciplined, punctual, and transparent person with good communication skills, Mr. Asad Mahmood enjoys training a vibrant workforce. He is an expert at organizing and facilitating management and team-building programs and activities.
