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Introduction to Microsoft 365 Certification Course

Business professional using the Microsoft 365 platform on a tablet for cloud-based productivity and collaboration.
Edoxi’s 8-hour Online Introduction to Microsoft 365 Certification Course offers practical Online training to help you learn Microsoft 365 apps, cloud services, & collaboration tools. You gain essential skills in productivity, security, and administration through real-world labs and exercises. Learn to manage users, configure services, & apply security best practices. Earn a recognised certification & advance your career in IT support. Enrol Now!
Course Duration
8 Hours
Corporate Days
1 Day
Learners Enrolled
50+
Course Module
15
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Course Rating
4.9
star-rating-4.9
Mode of Delivery
Online
Certification by
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What Do You Learn from Edoxi's Introduction to Microsoft 365 Certification Training

Microsoft 365 Core Concepts
Learn the basics of Microsoft 365, including cloud concepts, service models, and the differences between Office 365 and hybrid work environments.
Productivity Applications and Solutions
Master Microsoft 365 Apps for Enterprise and work management tools. Discover how Microsoft 365 Copilot helps automate tasks and improve daily productivity.
Collaboration and Communication Tools
Learn to use Microsoft Teams, SharePoint Online, and OneDrive for Business for smooth collaboration. Explore how Microsoft Viva enhances teamwork and content management.
Security and Identity Management
Understand Microsoft Entra ID, multi-factor authentication, and conditional access policies. Learn to use Microsoft Defender to keep your environment secure.
Administrative and Endpoint Management
Learn the basics of endpoint management and Windows-as-a-Service deployment. Get hands-on skills with the Microsoft 365 admin center to manage services efficiently.
Pricing, Licensing, and Support
Understand subscription models, billing, and license management. Access Microsoft support resources for help and guidance.

About Our Online Introduction to Microsoft 365 Certification Course

Edoxi’s 8-hour online Introduction to Microsoft 365 course is designed for IT professionals and business users looking to gain essential skills in Microsoft’s cloud productivity ecosystem. The course covers core Microsoft 365 apps and services, key cloud concepts, and licensing models.

Delivered by experienced trainers, the programme follows industry best practices and practical workplace scenarios. Edoxi’s Microsoft 365 corporate training can be customised to your organisation’s workflow, team skill levels, and business requirements, ensuring relevant, hands-on learning.

Participants get access to a dedicated Microsoft 365 subscription during the course, gaining experience with Teams, SharePoint, OneDrive, and other critical platform components. The training also covers security features, collaborative tools, and user management hands-on practices to enhance data protection and productivity.

Our Office 365 Automation Training prepares you for the Office 365 Automation & Workflow Certification Exam. Here are the details on the Office 365 Automation & Workflow Certification Exam

Exam Criteria Details
Exam Code MS-900
Exam Name Microsoft 365 Fundamentals
Duration 60 minutes
Number of Questions 40-60, Multiple Choice and Performance-based
Passing Score 700/1000
Fees USD 50
Certification Validity One year
Recertification Free of cost
Exam Administration Authority Pearson and Microsoft

Upon completion, you will confidently use Microsoft 365 for work, improve digital productivity, and strengthen your employability in IT support or business operations roles.

Enrol now to advance your Microsoft 365 skills. To know more about the course fee, syllabus, or schedule for online, classroom, or corporate training, contact our team at Edoxi Training Institute.

Key Features of Edoxi's Introduction to Microsoft 365 Certification Training

Microsoft 365 Overview

Gain a clear understanding of Microsoft 365 as a cloud-based productivity solution and learn how it differs from traditional Office 365.

Microsoft Official Learning Materials

Access high-quality study materials developed by Microsoft to build a strong foundation in apps, security, and cloud concepts.

Corporate Training Effectiveness

Equip teams with essential Microsoft 365 skills to boost workplace productivity, enhance collaboration, and strengthen organisational cloud readiness.

Productivity and Collaboration Apps Overview

Explore Microsoft 365 Apps for Enterprise, including Outlook, Word, Excel, and PowerPoint, and understand how they improve efficiency and productivity.

Microsoft Teams and SharePoint Introduction

Learn the basics of Microsoft Teams for collaboration and explore SharePoint Online and OneDrive for Business to manage content effectively.

Admin Center and Endpoint Management Concepts

Get an overview of the Microsoft 365 admin center, user and license management, and endpoint management solutions like Microsoft Intune and Endpoint Manager.

Industry Best Practices and Career Applications

Discover how Microsoft 365 solutions enhance productivity, improve collaboration, and provide a strong foundation in cloud technology for IT and support roles.

Real-World Project Simulations

Apply your learning in practical scenarios with guided exercises and projects that simulate real workplace tasks, preparing you for hands-on Microsoft 365 usage.

Who Can Join Our Online Introduction to Microsoft 365 Course?

IT Support Technicians and Helpdesk Professionals

Ideal for IT support staff who assist users with Microsoft 365 tools and cloud-based services.

Business Analysts and Office Administrators

Suited for professionals managing office productivity who want to optimise workflows and processes using Microsoft 365.

Sales Executives and Project Coordinators

Perfect for team members who use Microsoft 365 for collaboration, communication, and project management.

Entry-Level Cloud Enthusiasts

Individuals interested in starting a career in cloud computing can build a strong foundation with this course.

Professionals New to Microsoft 365

Professionals who are new to Microsoft 365 will learn its key apps, features, and benefits for improving workplace productivity.

IT Decision Makers

Managers and decision-makers who can gain a clear overview of Microsoft 365 features to evaluate its benefits for their organisation.

Introduction to Microsoft 365 Certification Course Modules

Module 1: Describe Cloud Computing
  • Chapter 1.1: Introduction to Microsoft Azure Fundamentals

    • Lesson 1.1.1 Introduction to Microsoft Azure Fundamentals
    • Lesson 1.1.2 Introduction to cloud computing
    • Lesson 1.1.3 What is cloud computing
    • Lesson 1.1.4 Describe the shared responsibility model
    • Lesson 1.1.5: Define cloud models
    • Lesson 1.1.6 Describe the consumption-based model
    • Lesson 1.1.7 Module assessment
    • Lesson 1.1.8 Summary
Module 2: Describe the Benefits of Using Cloud Services
  • Chapter 2.1: Benefits of Cloud Services

    • Lesson 2.1.1 Introduction
    • Lesson 2.1.2 Benefits of high availability and scalability
    • Lesson 2.1.3 Benefits of reliability and predictability
    • Lesson 2.1.4 Benefits of security and governance
    • Lesson 2.1.5 Benefits of manageability
    • Lesson 2.1.6 Module assessment
    • Lesson 2.1.7 Summary
Module 3: Describe Cloud Service Types
  • Chapter 3.1: Cloud Service Models

    • Lesson 3.1.1 Introduction
    • Lesson 3.1.2 Infrastructure as a Service (IaaS)
    • Lesson 3.1.3 Platform as a Service (PaaS)
    • Lesson 3.1.4 Software as a Service (SaaS)
    • Lesson 3.1.5 Module assessment
    • Lesson 3.1.6 Summary
Module 4: What is Microsoft 365?
  • Chapter 4.1: Introduction to Microsoft 365

    • Lesson 4.1.1 Introduction
    • Lesson 4.1.2 What is Microsoft 365?
    • Lesson 4.1.3 Differences between Office 365 and Microsoft 365
    • Lesson 4.1.4 How Microsoft 365 empowers workers in a hybrid world
    • Lesson 4.1.5 Microsoft 365 Copilot for modern work
    • Lesson 4.1.6 Module assessment
    • Lesson 4.1.7 Summary and resources
Module 5: Describe Productivity Solutions of Microsoft 365
  • Chapter 5.1: Microsoft 365 Productivity Capabilities

    • Lesson 5.1.1 Introduction
    • Lesson 5.1.2 Productivity capabilities and benefits
    • Lesson 5.1.3 Copilot productivity across Microsoft 365 Apps
    • Lesson 5.1.4 Work management tools in Microsoft 365
    • Lesson 5.1.5 Additional productivity apps
    • Lesson 5.1.6 Module assessment
    • Lesson 5.1.7 Summary and resources
Module 6: Describe Collaboration Solutions of Microsoft 365
  • Chapter 6.1: Microsoft 365 Collaboration Capabilities

    • Lesson 6.1.1 Introduction
    • Lesson 6.1.2 Collaboration capabilities and benefits
    • Lesson 6.1.3 Microsoft Teams for collaboration and teamwork
    • Lesson 6.1.4 Microsoft Viva apps
    • Lesson 6.1.5 OneDrive & SharePoint for content and collaboration
    • Lesson 6.1.6 Module assessment
    • Lesson 6.1.7 Summary and resources
Module 7: Describe Device & Cloud Endpoint Management Concepts
  • Chapter 7.1: Endpoint Management in Microsoft 365

    • Lesson 7.1.1 Introduction
    • Lesson 7.1.2 Endpoint management capabilities
    • Lesson 7.1.3 Windows 365 vs Azure Virtual Desktop
    • Lesson 7.1.4 Deployment & release models for Windows-as-a-Service
    • Lesson 7.1.5 Deployment methods & update channels for Microsoft 365 Apps
    • Lesson 7.1.6 Module assessment
    • Lesson 7.1.7 Summary and resources
Module 8: Describe Analytics and Administrative Capabilities
  • Chapter 8.1: Microsoft 365 Admin and Insights

    • Lesson 8.1.1 Introduction
    • Lesson 8.1.2 Viva Insights capabilities
    • Lesson 8.1.3 Microsoft Copilot Dashboard
    • Lesson 8.1.4 Microsoft 365 admin center & user portal
    • Lesson 8.1.5 Reports available in Microsoft 365 admin centers
    • Lesson 8.1.6 Module assessment
    • Lesson 8.1.7 Summary and resources
Module 9: Describe Microsoft Entra ID Functions & Identity Types
  • Chapter 9.1: Microsoft Entra ID Overview

    • Lesson 9.1.1 Introduction
    • Lesson 9.1.2 What is Microsoft Entra ID
    • Lesson 9.1.3 Types of identities
    • Lesson 9.1.4 Hybrid identity
    • Lesson 9.1.5 External identities
    • Lesson 9.1.6 Module assessment
    • Lesson 9.1.7 Summary and resources
Module 10: Describe Access Management Capabilities of Microsoft Entra
  • Chapter 10.1: Access Management in Microsoft Entra

    • Lesson 10.1.1 Introduction
    • Lesson 10.1.2 Conditional Access
    • Lesson 10.1.3 Global Secure Access
    • Lesson 10.1.4 Roles and RBAC
    • Lesson 10.1.5 Module assessment
    • Lesson 10.1.6 Summary and resources
Module 11: Describe Threat Protection with Microsoft Defender XDR
  • Chapter 11.1: Microsoft Defender XDR Services

    • Lesson 11.1.1 Introduction
    • Lesson 11.1.2 Microsoft Defender XDR services
    • Lesson 11.1.3 Microsoft Defender for Office 365
    • Lesson 11.1.4 Microsoft Defender for Endpoint
    • Lesson 11.1.5 Microsoft Defender for Cloud Apps
    • Lesson 11.1.6 Microsoft Defender for Identity
    • Lesson 11.1.7 Defender Vulnerability Management
    • Lesson 11.1.8 Defender Threat Intelligence
    • Lesson 11.1.9 Microsoft Defender portal
    • Lesson 11.1.10 Copilot integration with Defender XDR
    • Lesson 11.1.11 Module assessment
    • Lesson 11.1.12 Summary and resources
Module 12: Describe Data Compliance Solutions of Microsoft Purview
  • Chapter 12.1: Microsoft Purview Compliance

    • Lesson 12.1.1 Introduction
    • Lesson 12.1.2 Audit in Microsoft Purview
    • Lesson 12.1.3 eDiscovery
    • Lesson 12.1.4 Compliance Manager
    • Lesson 12.1.5 Communication Compliance
    • Lesson 12.1.6 Data Lifecycle Management
    • Lesson 12.1.7 Records Management
    • Lesson 12.1.8 Module assessment
    • Lesson 12.1.9 Summary
Module 13: Describe Microsoft’s Service Trust Portal and Privacy
  • Chapter 13.1: Service Trust and Privacy in Microsoft

    • Lesson 13.1.1 Introduction
    • Lesson 13.1.2 Offerings of the Service Trust portal
    • Lesson 13.1.3 Microsoft’s privacy principles
    • Lesson 13.1.4 Microsoft Priva
    • Lesson 13.1.5 Module assessment
    • Lesson 13.1.6 Summary and resources
Module 14: Describe Microsoft 365 Pricing, Licensing & Billing
  • Chapter 14.1: Microsoft 365 Pricing and Licensing

    • Lesson 14.1.1 Introduction
    • Lesson 14.1.2 Pricing models for Microsoft Cloud
    • Lesson 14.1.3 Billing and bill management options
    • Lesson 14.1.4 Licensing and management options
    • Lesson 14.1.5 Module assessment
    • Lesson 14.1.6 Summary and resources
Module 15: Describe Support Offerings for Microsoft 365
  • Chapter 15.1: Microsoft 365 Support Options

    • Lesson 15.1.1 Introduction
    • Lesson 15.1.2 Support options for Microsoft 365
    • Lesson 15.1.3 SLA concepts
    • Lesson 15.1.4 Track service health status
    • Lesson 15.1.5 How organisations provide feedback
    • Lesson 15.1.6 Module assessment
    • Lesson 15.1.7 Summary and resources

Download Introduction to Microsoft 365 Certification Course Brochure

Real-World Lab Activities in Online Introduction to Microsoft 365 Certification Course

Our Introduction to Microsoft 365 course features immersive, hands-on virtual labs designed to help you work directly within a simulated Microsoft 365 environment. The real-world lab activities included in the course are

Microsoft 365 Tenant Exploration

Gain hands-on experience navigating a Microsoft 365 tenant to understand the admin interface, services, and organizational settings.

Teams Collaboration Implementation

Set up a Teams environment, create channels, configure permissions, and implement collaboration workflows.

Microsoft Viva Experience Analysis

Explore Microsoft Viva and analyse how its components improve employee experience, knowledge management, and workplace insights.

Admin Center Configuration Exercise

Configure user accounts, assign licenses, and manage services through the Microsoft 365 admin center.

User and Billing Management Simulation

Practice user provisioning, license assignments, and billing management to understand operational administration.

Support Request Workflow

Create, track, and manage support requests to learn the Microsoft 365 support infrastructure and resolution process.

Introduction to Microsoft 365 Certification Course Outcomes and Career Opportunities

Our Introduction to Microsoft 365 Certification Course prepares you for roles that require cloud productivity, collaboration, and administrative skills. By completing our course, participants will learn to

Course Outcome Image
Navigate and manage a Microsoft 365 environment, including tenants, the admin center, and service settings.
Use productivity apps such as Word, Excel, PowerPoint, and Outlook efficiently to improve workplace tasks.
Collaborate effectively using Microsoft Teams, SharePoint Online, OneDrive for Business, and Microsoft Viva.
Implement security and identity management practices using Microsoft Entra ID, multi-factor authentication, and conditional access policies.
Manage users, licenses, and billing operations through the Microsoft 365 admin center.
Handle support requests, track issues, and resolve problems using Microsoft 365 support workflows.

Job Roles After Our Online Introduction to Microsoft 365 Course

  • IT Support Technician
  • Helpdesk Executive
  • Office Administrator
  • Business Analyst
  • Project Coordinator
  • Cloud Operations Associate
  • IT Administrator
  • Collaboration Specialist
  • Entry-Level Cloud Engineer
  • IT Decision Support Analyst

Introduction to Microsoft 365 Certification Training Options

Live Online Training

  • 8-Hour Flexible Scheduling for Professionals

  • Virtual Lab Environment Access

  • Digital Study Materials

  • Real-Time Instructor Interaction

Corporate Training

  • One day, Customised Training for Team Requirements

  • Flexible Delivery Options

  • Fly-Me-a-Trainer Option

  • Food and refreshments provided for corporate teams

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Join Edoxi’s Introduction to Microsoft 365 Certification Course

Why Choose Edoxi for the Online Introduction to Microsoft 365 Certification Course?

Edoxi is the best Microsoft 365 training institute for several reasons, including the following

Practical Learning Experience

At Edoxi, we provide hands-on training using official Microsoft materials and real-world scenarios, covering tenant management, collaboration, and security features.

Industry Expert Trainers

Learn from certified Microsoft trainers with extensive enterprise experience and insights from real Microsoft 365 deployments in UAE organisations.

Corporate Training Excellence

We offer customised Microsoft 365 training for government bodies, banks, and enterprises across the UAE and Middle East, tailored to organisational needs.

Complete Learning Pathway

Edoxi provides a full Microsoft training pathway, including courses for Administrator, Security, and Endpoint certifications to help advance your career.

Global Training Presence

We deliver Microsoft 365 training across GCC nations, including UAE, Saudi Arabia, Qatar, and Oman, and are successfully expanding into European markets.

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Edoxi is Recommended by 95% of our Students

Meet Our Mentor

Our mentors are leaders and experts in their fields. They can challenge and guide you on your road to success!

mentor-image

Asim Nath Dubey

Asim Nath is an Accounting and Microsoft Office trainer at Edoxi Training Institute. He has over 13 years of training experience and has successfully trained more than 3000 professionals in Accounting and Microsoft Office applications. Asim’s specialisations include Financial Accounting, Tally, Zoho and Quickbooks. His background in financial accounting adds valuable insights to business presentation training.

Asim is an expert in MS Office, including PowerPoint, Excel, and Power BI, positioning him as a well-rounded specialist in the Microsoft Suite. Asim employs a practical, business-focused teaching methodology. His one-to-one training approach ensures each student receives personalized attention. He emphasizes real-world applications, helping professionals create impactful business presentations.

Locations Where Edoxi Offers Introduction to Microsoft 365 Certification Course

Here are the major international locations where Edoxi offers Microsoft 365 Certification Course

FAQ

Do I need a technical background to join the Introduction to Microsoft 365 Certification course?

 No prior technical experience is required. Basic IT knowledge helps, but the course is designed for beginners and IT professionals alike.

What is covered in the Introduction to Microsoft 365 Certification training?

 The course covers Microsoft 365 fundamentals, including productivity tools, cloud services, collaboration, security, compliance, and administration.

Will I get hands-on experience in the Introduction to Microsoft 365 Certification classes?

 Yes. The training includes lab exercises using a real Microsoft 365 subscription for practical experience with administration, collaboration tools, and security settings.

Does the course prepare me for certification?

 Yes. The course aligns with the MS-900 Microsoft 365 Fundamentals certification, covering all major domains such as security, compliance, privacy, and cloud services.

How long is the Introduction to Microsoft 365 Certification Training course?

 The course duration is flexible, typically 1–3 days depending on delivery mode (online or classroom).

Will I learn about Microsoft Teams?

 Yes. Microsoft Teams is covered extensively, including chat, meetings, calling, and app integration.

Does the course cover Microsoft 365 security features?

 Yes. Key security features are included, such as Microsoft Entra ID, conditional access, Microsoft Defender, and Microsoft Purview compliance tools.

Can I arrange corporate training for my organisation?

 Absolutely. Edoxi offers customised Introduction to Microsoft 365 Certification training for corporate teams, tailored to your organisation’s requirements.

How does this course help my IT career?

 The course improves employability for IT support roles, system administrators, cloud service managers, and digital workplace professionals.

What kind of jobs can I apply for after this course?

Job roles include IT Support Specialist, Microsoft 365 Administrator, Cloud Support Engineer, Collaboration Specialist, and Digital Workplace Manager.

Will the certification help me earn a higher salary?

 Yes. Microsoft 365 certified professionals earn competitive salaries. Entry-level roles start around $50,000 globally, with experienced administrators earning $90,000+. In Dubai, salaries often exceed AED 180,000 per year.

Is the Microsoft 365 Fundamentals certification valid?

 Yes. The certification is valid for one year, after which you can recertify at no additional cost to maintain your credential.

Can this course be taken online?

 Yes. The Introduction to Microsoft 365 Certification Training course is available online, in-person, or in a blended format for corporate teams.

How does this course help me manage cloud services?

 You’ll learn to administer Microsoft 365 tools, manage users, set security policies, and ensure compliance across your organisation.

Which other courses complement the Introduction to Microsoft 365 Certification course?

The recommended courses after completing Edoxi’s Introduction to Microsoft 365 Certification course  include Microsoft Azure Fundamentals (AZ-900), Microsoft 365 Modern Desktop Administrator Associate (MD-100 & MD-101), Microsoft Teams Administrator Associate (MS-700), Microsoft 365 Security Administrator Associate (MS-500)