Edoxi’s 21-hour Online Apple Certified Device Support course delivers authoritative, industry-focused training designed for enterprise IT environments. Our Apple Certified Device Support training strengthens IT teams’ capability to deploy, troubleshoot, and support Apple devices within corporate infrastructures, directly supporting organisational mobility, security, and operational efficiency across diverse business contexts. Edoxi’s Apple Certified Device Support training equips teams with practical skills to manage macOS, iOS, and iPadOS platforms effectively in multinational and distributed enterprise environments.
Our Apple Certified Device Support course emphasises hands-on learning using current Apple hardware running macOS Tahoe 26 and iOS/iPadOS 26 in real-world enterprise scenarios. Teams gain practical experience through structured exercises focused on enterprise mobility management, security implementation, and technical troubleshooting aligned with global organisational support requirements. Your team learn to resolve complex issues, implement best-practice support protocols, and maintain reliable Apple device operations at scale across regions.
Edoxi’s Apple Certified Device Support certification is ideal for corporate IT teams, system administrators, and enterprise support professionals worldwide seeking validated expertise with Apple technology. Our Apple Certified Device Support course aligns precisely with Apple’s official certification standards and prepares candidates for the Apple Device Support Practice Exam (SUP-2026).
Exam details of the Apple Device Support Practice Exam
| Exam Criteria | Details |
| Exam Code | SUP-2026 |
| Exam Name | Apple Device Support Practice Exam |
| Duration | 120 minutes |
| No. of Questions | 80, Multiple Choice |
| Passing Score | 75 percent |
| Certification Validity | 2 years |
| Recertification | Take the current macOS exam before expiration |
| Exam Administration Authority | Pearson Vue |
By completing Edoxi’s Apple Certified Device Support certification, organisations benefit from globally recognised credentials, enhanced Apple support capabilities, improved operational consistency, and stronger professional qualifications for their IT workforce.
Your team can practise on current MacBook Pro, MacBook Air, and iPad devices running the latest operating systems for authentic, hands-on learning experiences. Your team also learn to support real Apple hardware in scenarios that reflect enterprise user environments.
Your team understands how to use detailed PDF resources with direct links to Apple Knowledge Base articles, troubleshooting guides, and official reference materials. Your team also learn to apply this documentation effectively to resolve support issues in professional settings.
Your team participate in instructor-led, hands-on activities that simulate real-world Apple support scenarios. Your team also learn to reinforce technical concepts through structured practice aligned with enterprise support requirements.
Your team receive targeted instruction aligned with Apple’s official certification objectives and exam requirements. Your team also learn to apply exam-focused knowledge confidently when preparing for Apple certification assessments.
Your team learn specialised techniques for supporting Apple devices within corporate and organisational environments. Your team also learn to manage user, device, and security requirements specific to enterprise infrastructures.
Your team studies content developed by Apple to ensure accurate, current, and relevant knowledge of Apple ecosystems. Your team also learn best practices based on Apple’s official guidance for enterprise device support.
Technical specialists responsible for maintaining Apple devices within enterprise environments.
IT professionals manage network infrastructure and configurations for corporate deployments.
Support personnel providing front-line assistance for Apple devices in businesses.
IT staff oversee Apple implementation and maintenance procedures across departments.
Managed service professionals supporting enterprise clients with Apple ecosystems.
Technical specialists handling on-site deployment and troubleshooting of devices.
Edoxi’s 21-hour Apple Certified Device Support course includes intensive, hands-on practical sessions designed to address real-world enterprise Apple device support and management challenges. Here are the major practical exercise sessions included in the Apple Certified Device Support course
In this exercise, your team configure Mac and iPad devices from initial setup through operational readiness. Your team also learn to set up Apple ID, iCloud, and essential system services required for effective enterprise device usage.
During this exercise, your team perform iCloud and local backups for Apple devices. Your team also learn to restore devices securely and verify successful data recovery using enterprise-approved procedures.
Within this exercise, your team configure Wi-Fi and VPN connections for corporate environments. Your team also learn to diagnose connectivity issues and validate stable network performance across Apple devices.
In this exercise, your team enable FileVault encryption and manages user permissions on macOS. Your team also learn to configure privacy and security settings to ensure secure and compliant device usage.
During this exercise, your team install and manages system updates across macOS and iPadOS devices. Your team also learn to manage device storage effectively and resolve update-related issues in enterprise environments.
Within this exercise, your team use diagnostic tools such as Sysdiagnose, Activity Monitor, and Console to analyse system performance. Your team also learn to identify, troubleshoot, and resolve common hardware and software issues efficiently.
Implementing Edoxi’s 21-hour Online Apple Certified Device Support training delivers significant strategic and operational benefits for organisations adopting Apple technologies in corporate environments. Here are the key outcomes organisations achieve through the Apple Certified Device Support course
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Here’s a four-step guide to becoming a certified Apple Certified Device Support professional.
Join Edoxi’s Apple Certified Device Support Course
Edoxi’s 21-hour Online Apple Certified Device Support certification is designed to equip IT professionals and organisational teams with practical skills for supporting Apple technologies in enterprise environments. Here are the key reasons why learners and organisations globally choose Edoxi for Apple Certified Device Support training
Edoxi’s course directly prepares your team for the Apple Device Support exam (SUP-2026), leading to an official Apple certification that validates enterprise-level support skills and enhances professional credibility across global markets.
Our Apple Certified Device Support course content is purpose-built to address corporate deployment, management, and support scenarios rather than general consumer-level troubleshooting, ensuring relevance for multinational and distributed organisations.
Your team gains hands-on access to the latest Apple devices running current operating systems, enabling authentic enterprise troubleshooting and support practice aligned with real-world organisational environments.
Edoxi’s trainers hold multiple Apple certifications and bring extensive experience delivering Apple solutions across diverse industries and international enterprise contexts.
Edoxi delivers specialised Apple training to government entities and private enterprises across multiple regions, with programmes customised to meet specific organisational and operational requirements.
With training centres in London, the UAE, Qatar, and Kuwait, Edoxi provides globally informed Apple training that aligns international best practices with regional market demands.
Our mentors are leaders and experts in their fields. They can challenge and guide you on your road to success!
Tausifali Saiyed
Tausifali Sayed is an experienced full-stack developer and corporate trainer with over a decade of expertise in the field. He specialises in both the education and development of cutting-edge mobile and web applications. He is proficient in technologies including Core Java, Advanced Java, Android Mobile applications, and Cross-Platform Applications. Tausifali is adept at delivering comprehensive training in full-stack Web App Development, utilising a variety of frameworks and languages such as Java, PHP, MERN, and Python.
Tausifali holds a Master of Science (M.Sc.) in Computer Science from the University of Greenwich in London and a Bachelor of Engineering in Computer Engineering from Sardar Patel University in Vallabh Vidyanagar, India. Tausifali possesses a diverse skill set that includes expertise in Python, Flutter Framework, Java, Android, Spring MVC, PHP, JSON, RESTful Web Services, Node, AngularJS, ReactJS, HTML, CSS, JavaScript, jQuery, and C/C++. Fluent in English and Hindi, Tausifali is a versatile professional capable of delivering high-quality training and development in the IT industry.
Here are the major international locations where Edoxi offers Apple Certified Device Support Course
Graduates can pursue roles such as:
These roles are applicable across corporate, educational, and service provider environments.
