Leave your message to get our Quick response
edoxi automated message icon

CompTIA A+ Certification Course

Focused professional working on a laptop with a digital network interface in the background, symbolizing IT and cybersecurity.
Edoxi's 40-hour online CompTIA A+ Certification Training prepares you for entry-level IT positions. The training covers fundamental computer systems knowledge, ensuring a solid understanding of the basics. Our online training offers you the flexibility to study at your own pace and from any location. The training covers core IT concepts, including hardware, software, networking, and troubleshooting. We offer hands-on labs and practical exercises to reinforce learning and prepare you for real-world scenarios. The training is specifically designed to prepare you for the CompTIA A+ exams. Get CompTIA A+ Certified to boost your confidence and advance your career in the IT field. Get started now. 
Course Duration
40 hours
Corporate Days
5 Days
Learners Enrolled
100+
Modules
9
star-rating-icon1
star-rating-icon2
star-rating-icon3
Course Rating
4.9
star-rating-4.9
Mode of Delivery
Online
Certification by

What You'll Learn from the CompTIA A+ Course?

Understanding Computer Hardware
You’ll explore the parts that make up a computer, like motherboards, RAM, and storage, and learn how to put them together and fix them when things go wrong.
Working with Operating Systems
You’ll learn how to install, configure, and manage Windows, macOS, and Linux, along with basic system security like encryption and secure boot.
Networking Basics
You'll get a clear understanding of how networks work, including IP addresses, Wi-Fi standards, and how to troubleshoot connectivity problems.
System Maintenance and Repair
You’ll develop step-by-step troubleshooting skills using real-world tools and techniques used by professionals to fix and maintain systems.
Mobile and Cloud Technologies
Learn how to support smartphones, tablets, and cloud-based systems. You’ll also understand virtualization and how remote access works.
Cybersecurity Essentials
You’ll discover how to protect systems from threats, use firewalls, detect malware, and follow security best practices to stay compliant with global standards.

About Our CompTIA A+ Certification Online Training

Our CompTIA A+ Certification Course is a 40-hour comprehensive online program designed to equip you with the foundational skills needed to launch a career in IT. As an official CompTIA delivery partner, we offer a high-quality, structured learning experience that covers the essential areas of hardware, software, networking, and cybersecurity. Whether you're new to IT or switching careers, our Online CompTIA A+ course provides the practical knowledge and confidence to pursue entry-level IT roles and pass the CompTIA A+ certification exams.

Through real-world examples and hands-on labs, you’ll learn how to install, configure, troubleshoot, and maintain IT systems across various platforms. You’ll also gain essential experience in diagnosing common issues and applying industry-standard best practices in IT support.

Here’s What You’ll Learn from the CompTIA A+ Certification Training Online:

    • PC hardware installation, configuration, and troubleshooting
    • Operating system setup and maintenance (Windows, macOS, Linux)
    • Networking fundamentals and wireless connectivity
    • Security protocols, malware detection, and system protection
    • Mobile devices and cloud-based technology support
    • Step-by-step diagnostic methods using real-world tools
    • Preparation for CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) exams

Our CompTIA A+ course is ideal for anyone looking for flexible, high-quality IT training that leads to real career opportunities. Delivered by industry experts, the training aligns with the latest CompTIA A+ certification requirements and offers global relevance. 

You'll benefit from expert-led sessions, hands-on experience, and access to exam-focused resources– all in a format that fits your schedule and pace. This course is ideal for anyone looking for flexible, high-quality IT training that leads to global career opportunities. 

Delivered by our experienced IT professionals, the program aligns with the latest CompTIA A+ certification requirements and provides a perfect balance of theory and hands-on practice. 

As an official CompTIA-authorized training provider, we ensure expert-led instruction, up-to-date curriculum, and exam-focused resources that help you stay on track. The online format allows you to learn at your own pace and access materials anytime, from anywhere in the world. 

Whether you're a beginner or someone looking to enter the IT field, the course requires no prior experience and is designed to build your confidence from the ground up. 

Upon completion, you’ll be equipped with the skills and knowledge to qualify for in-demand IT roles and increase your credibility and earning potential in today’s tech-driven job market.

Career Path of CompTIA A+ Certification

Exam Overview

Exam Criteria Details
Exam Codes
  • Core 1: 220-1101
  • Core 2: 220-1102
Duration 90 minutes per exam
Number of Questions Up to 90 per exam
Question Types Multiple choice, drag-and-drop, performance-based
Passing Score
  • Core 1: 675/900
  • Core 2: 700/900
Exam Fee USD 253 (plus taxes) per exam
Validity 3 years from the date of certification
 

CompTIA A+ Course Features

Hands-On PC Assembly Practice

You’ll learn how to build and troubleshoot a complete computer from scratch using real hardware tools and system utilities. This practical experience helps you understand how every component works together.

Operating System Installation Labs

You’ll practice installing and setting up Windows step by step, with basic exposure to Linux and macOS, so you're confident working across different platforms.

Network Setup and Configuration

You’ll configure networks using tools like ipconfig and learn how to work with routers, switches, and firewalls to build secure and reliable connections.

Real-World IT Support Scenarios

You’ll solve common IT problems through real-life examples, including hardware failures, software glitches, and network issues, preparing you for actual job environments.

Security Tools and Practices

You’ll gain hands-on experience using antivirus software, firewalls, and encryption methods to protect systems and data–key skills every IT professional needs.

Complete Exam Preparation Materials

You’ll receive well-organized PDF study guides that cover everything you need for both the Core 1 (220-1101) and Core 2 (220-1102) CompTIA A+ exams.

Who can join Edoxi’s CompTIA A+ Certification Training?

Aspiring IT Professionals

If you're looking to start a career in IT support or system administration, this course gives you the right foundation.

Fresh Graduates

Just finished school or university? This is a great way to enter the technology field and gain job-ready skills.

Career Changers

Thinking of moving into IT from another field? If you understand basic computer operations, you’re ready to begin.

Technical Support Staff

Already working in helpdesk or support roles? This certification can validate your skills and open doors to higher roles.

Tech Enthusiasts

Love working with computers or solving tech problems? This course will expand your knowledge of hardware, software, and networking.

Future CompTIA Learners

Planning to pursue certifications like Network+ or Security+? A+ is the perfect first step in your certification path.

CompTIA A+ Course Modules


EXAM NUMBER: CORE 1 (220-1101)

Module 1: Mobile Devices (Domain 1.0)
  • Chapter 1.1: Laptop Hardware and Components

    • Lesson 1.1.1: Hardware/device replacement: Battery, Keyboard/keys, RAM, HDD/SSD migration, HDD/SSD replacement, Wireless cards.
    • Lesson 1.1.2: Physical privacy and security components: Biometrics, Near-field scanner features.
  • Chapter 1.2: Display Components of Mobile Devices

    • Lesson 1.2.1: Types of displays: LCD (IPS, TN, VA), OLED.
    • Lesson 1.2.2: Mobile display components: WiFi antenna connector/placement, Camera/webcam, Microphone, Touch screen/digitizer, Inverter.
  • Chapter 1.3: Accessories and Ports of Mobile Devices

    • Lesson 1.3.1: Connection methods: USB/USB-C/microUSB/miniUSB, Lightning, Serial interfaces, NFC, Bluetooth, Hotspot.
    • Lesson 1.3.2: Accessories: Touch pens, Headsets, Speakers, Webcam, Docking station, Port replicator, Trackpad/drawing pad.
  • Chapter 1.4: Mobile-Device Network Connectivity and Application Support

    • Lesson 1.4.1: Wireless/cellular data network: 2G/3G/4G/5G, Hotspot, GSM vs. CDMA, PRL updates.
    • Lesson 1.4.2: Bluetooth: Enable Bluetooth, Enable pairing, Find a device, Enter PIN, Test connectivity.
    • Lesson 1.4.3: Location services: GPS services, Cellular location services.
    • Lesson 1.4.4: Mobile device management (MDM), mobile application management (MAM): Corporate email configuration, Two-factor authentication, and Corporate applications.
    • Lesson 1.4.5: Mobile device synchronization: Account setup (Microsoft 365, Google Workspace, iCloud), Data to synchronize (Mail, Photos, Calendar, Contacts), Recognizing data caps.
Module 2: Networking (Domain 2.0)
  • Chapter 2.1: Ports, Protocols, and Their Purposes

    • Lesson 2.1.1: Ports and protocols: FTP (20/21), SSH (22), Telnet (23), SMTP (25), DNS (53), DHCP (67/68), HTTP (80), POP3 (110), NetBIOS/NetBT (137/139), IMAP (143), SNMP (161/162), LDAP (389), HTTPS (443), SMB/CIFS (445), RDP (3389).
    • Lesson 2.1.2: TCP vs. UDP: Connectionless (DHCP, TFTP), Connection-oriented (HTTPS, SSH).
  • Chapter 2.2: Networking Hardware

    • Lesson 2.2.1: Hardware types: Routers, Managed/Unmanaged switches, Access points, Patch panels, Firewalls, PoE injectors/switches (PoE standards), Hubs, Cable modems, DSL, Optical network terminals (ONT), NICs, SDN.
  • Chapter 2.3: Wireless Networking Protocols

    • Lesson 2.3.1: Frequencies: 2.4GHz, 5GHz.
    • Lesson 2.3.2: Channels: Regulations, 2.4GHz vs. 5GHz.
    • Lesson 2.3.3: Protocols: 802.11a/b/g/n/ac (WiFi 5)/ax (WiFi 6), Long-range fixed wireless (Licensed/Unlicensed).
    • Lesson 2.3.4: Technologies: NFC, RFID.
  • Chapter 2.4: Networked Hosts and Services

    • Lesson 2.4.1: Server roles: DNS, DHCP, File share, Print servers, Mail servers, Syslog, Web servers, AAA.
    • Lesson 2.4.2: Internet appliances: Spam gateways, UTM, Load balancers, Proxy servers.
    • Lesson 2.4.3: Legacy/embedded systems: SCADA, IoT devices.
  • Chapter 2.5: Wired/Wireless SOHO Networks

    • Lesson 2.5.1: IP addressing: IPv4 (Private/Public), IPv6, APIPA, Static, Dynamic, Gateway.
    • Lesson 2.5.2: SOHO configuration: Internet access, Device connections, Wired/Wireless components.
  • Chapter 2.6: Common Network Configuration Concepts

    • Lesson 2.6.1: DNS: A, AAAA, MX, TXT (DKIM, SPF, DMARC).
    • Lesson 2.6.2: DHCP: Leases, Reservations, Scope.
    • Lesson 2.6.3: VLANs and VPNs.
  • Chapter 2.7: Internet Connection Types and Network Types

    • Lesson 2.7.1: Internet connections: Satellite, Fiber, Cable, DSL, Cellular, WISP.
    • Lesson 2.7.2: Network types: LAN, WAN, PAN, MAN, SAN, WLAN.
  • Chapter 2.8: Networking Tools

    • Lesson 2.8.11: Tools: Crimper, Cable stripper, WiFi analyzer, Toner probe, Punchdown tool, Cable tester, Loopback plug, Network tap.
Module 3: Hardware (Domain 3.0)
  • Chapter 3.1: Cable Types and Their Features

    • Lesson 3.1.1: Network cables: Copper (Cat 5, Cat 5e, Cat 6, Cat 6a, Coaxial, Shielded/Unshielded twisted pair), Plenum-rated cables, Fiber optic.
    • Lesson 3.1.2: Peripheral cables: USB 2.0, USB 3.0, Serial, Thunderbolt.
    • Lesson 3.1.3: Video cables: HDMI, DisplayPort, DVI, VGA.
    • Lesson 3.1.4: Hard drive cables: SATA, SCSI, eSATA, IDE.
    • Lesson 3.1.5: Adapters and connector types: RJ11, RJ45, F-type, ST, SC, LC, punch-down block, microUSB, miniUSB, USB-C, Molex, Lightning, DB9.
  • Chapter 3.2: RAM Installation and Configuration

    • Lesson 3.2.1: RAM types: Virtual RAM, SODIMM, DDR3, DDR4, DDR5, ECC RAM.
    • Lesson 3.2.2: Channels: Single, Dual, Triple, Quad.
  • Chapter 3.3: Storage Devices and Configurations

    • Lesson 3.3.1: Hard drives: Speeds (5400rpm, 7200rpm, 10000rpm, 15000rpm), Form factors (2.5, 3.5).
    • Lesson 3.3.2: SSDs: Interfaces (NVMe, SATA, PCIe), Form factors (M.2, mSATA).
    • Lesson 3.3.3: Drive configurations: RAID 0, 1, 5, 10.
    • Lesson 3.3.4: Removable storage: Flash drives, Memory cards, Optical drives.
  • Chapter 3.4: Motherboards, CPUs, and Add-on Cards

    • Lesson 3.4.1: Motherboard form factors: ATX, ITX.
    • Lesson 3.4.2: Motherboard connectors: PCI, PCIe, SATA, eSATA, M.2, Headers, Power connectors.
    • Lesson 3.4.3: CPU architecture: x64/x86, ARM, Single-core, Multicore, Multithreading, Virtualization support.
    • Lesson 3.4.4.: Expansion cards: Sound card, Video card, Capture card, NIC.
    • Lesson 3.4.5: Cooling methods: Fans, Heat sinks, Thermal paste, Liquid cooling.
  • Chapter 3.5: Power Supply Installation

    • Lesson 3.5.1: Input/output voltages: 110-120 VAC vs. 220-240 VAC, 3.3V vs. 5V vs. 12V.
    • Lesson 3.5.2: Types: Redundant power supply, Modular power supply, Wattage ratings.
  • Chapter 3.6: Printers and Multifunction Devices

    • Lesson 3.6.1: Printer setup: Drivers, Connectivity (USB, Ethernet, Wireless), Configuration settings (duplex, tray, quality).
    • Lesson 3.6.2: Security: User authentication, Badging, Audit logs, secured prints.
    • Lesson 3.6.3: Consumables: Laser (imaging drum, toner), Inkjet (ink cartridge, print head), Thermal (heating element, paper), Impact (ribbon, tractor feed), 3D printer components (filament, resin).
Module 4: Virtualization and Cloud Computing (Domain 4.0)
  • Chapter 4.1: Cloud-Computing Concepts

    • Lesson 4.1.1: Common cloud models: Private cloud, Public cloud, Hybrid cloud, Community cloud.
    • Lesson 4.1.2: Cloud service models: Infrastructure as a Service (IaaS), Software as a Service (SaaS), Platform as a Service (PaaS).
    • Lesson 4.1.3: Cloud characteristics: Shared resources, Metered utilization, Rapid elasticity, High availability, File synchronization.
    • Lesson 4.1.4: Desktop virtualization: Virtual Desktop Infrastructure (VDI) on-premises, VDI in the cloud.
  • Chapter 4.2: Client-Side Virtualization

    • Lesson 4.2.1: Purpose of virtual machines: Sandbox, Test development, Application virtualization (legacy software/OS, cross-platform).
    • Lesson 4.2.2: Resource requirements: CPU, RAM, Storage, Network.
    • Lesson 4.2.3: Security requirements: Isolation, Encryption, Backup and Restore.
Module 5: Hardware and Network Troubleshooting (Domain 5.0)
  • Chapter 5.1: Best Practice Methodology for Problem Resolution

    • Lesson 5.1.1: Steps to resolve problems: Identify the problem, establish a theory, test the theory, establish a plan of action, verify full system functionality, Document findings.
  • Chapter 5.1.2: Motherboard, RAM, CPU, and Power Issues

    • Lesson 5.1.3: Common symptoms: POST beeps, Blue screen of death (BSOD), Black screen, No power, Sluggish performance, Overheating, Burning smell, Capacitor swelling, Inaccurate system date/time.
  • Chapter 5.2: Storage and RAID Issues

    • Lesson 5.2.1: Common symptoms: Grinding noises, Clicking sounds, Bootable device not found, RAID failure, S.M.A.R.T. failure, Extended read/write times.
  • Chapter 5.3. : Video, Projector, and Display Issues

    • Lesson 5.3.1: Common symptoms: Incorrect data source, Burned-out bulb, Display burn-in, Dead pixels, Flashing screen, Dim image, Intermittent shutdown.
  • Chapter 5.4: Mobile Device Issues

    • Lesson 5.4.1: Common symptoms: Poor battery health, Broken screen, Improper charging, Liquid damage, Overheating, Malware, Digitizer issues, physically damaged ports.
  • Chapter 5.5: Printer Issues

    • Lesson 5.5.1: Common symptoms: Paper jams, Faded print, Incorrect paper size, Toner not fusing to paper, Garbled print, Lines on printed pages, Double/echo images, Staple jams.
  • Chapter 5.6: Wired and Wireless Network Issues

    • Lesson 5.6.1: Common symptoms: Intermittent connectivity, Slow network speeds, Limited connectivity, Jitter, Poor VoIP quality.

EXAM NUMBER: CORE 2 (220-1102)

Module 1: Operating Systems (Domain 1.0)
  • Chapter 1.1: Features of Microsoft Windows Editions

    • Lesson 1.1: Windows 10 editions: Home, Pro, Pro for Workstations, Enterprise.
    • Lesson 1.2: Feature differences: Domain access vs. workgroup, Desktop styles, RDP availability, RAM support limits, BitLocker, gpedit.msc.
    • Lesson 1.3: Upgrade paths: In-place upgrade.
  • Chapter 1.2: Microsoft Command-Line Tools

    • Lesson 1.2.1: Navigation commands: cd, dir, md, rmdir, drive navigation inputs (C:, D:).
    • Lesson 1.2.2: Network and system tools: ipconfig, ping, hostname, netstat, nslookup, tracert, pathping.
    • Lesson 1.2.3: Disk and file tools: chkdsk, format, xcopy, copy, robocopy.
    • Lesson 1.2.4: Configuration tools: gpupdate, gpresult, shutdown, diskpart, winver.
  • Chapter 1.3: Windows Control Panel Utilities

    • Lesson 1.3.1: Utilities: Internet Options, Devices and Printers, Programs and Features, Network and Sharing Center, System, Windows Defender Firewall, User Accounts, Device Manager.
    • Lesson 1.3.2: File Explorer Options: Show hidden files, Hide extensions.
    • Lesson 1.3.3: Power Options: Hibernate, Power plans, Sleep/suspend, Turn on fast startup.
  • Chapter 1.4: Features and Tools of Microsoft Windows OS

    • Lesson 1.4.1: Task Manager: Services, Startup, Performance, Processes, Users.
    • Lesson 1.4.2: MMC snap-ins: Event Viewer, Disk Management, Task Scheduler, Device Manager, Performance Monitor, Group Policy Editor.
    • Lesson 1.4.3: Additional tools: System Information, Resource Monitor, System Configuration, Disk Cleanup, Disk Defragment, Registry Editor.
  • Chapter 1.5: Windows Networking Features

    • Lesson 1.5.1: Workgroup vs. domain setup: Shared resources, Printers, File servers, Mapped drives.
    • Lesson 1.5.2: Client network configuration: IP addressing, DNS settings, Subnet mask, Gateway, Static vs. dynamic.
    • Lesson 1.5.3: Establishing network connections: VPN, Wireless, Wired.
  • Chapter 1.6: Application Installation and Configuration

    • Lesson 1.6.1: System requirements: 32-bit vs. 64-bit applications, VRAM, RAM, CPU.
    • Lesson 1.6.2: Distribution methods: Physical media, Downloadable, ISO mountable.
    • Lesson 1.6.3: Other considerations: Network and business impact, Application compatibility.
  • Chapter 1.7: OS Types and Installation Methods

    • Lesson 1.7.1: OS types: Windows, Linux, macOS, Chrome OS, iPadOS, iOS, Android.
    • Lesson 1.7.2: Filesystem types: NTFS, FAT32, ext3, ext4, APFS, exFAT.
    • Lesson 1.7.3: Installation methods: USB, Optical media, Network, SSD, Internet-based.
    • Lesson 1.7.4: Partitioning and drive formatting: GPT, MBR, Clean install, Image deployment, Recovery partitions.
  • Chapter 1.8: Features of macOS and Linux OS

    • Lesson 1.8.1: macOS features: Multiple desktops, Spotlight, Keychain, iCloud, Finder, Disk Utility, FileVault.
    • Lesson 1.8.2: Linux commands: ls, pwd, mv, cp, rm, chmod, chown, apt-get, yum, grep, ps, top, nano, cat.
Module 2: Security (Domain 2.0)
  • Chapter 2.1: Security Measures and Purposes

    • Lesson 2.1.1: Physical security: Access control vestibule, Badge reader, Video surveillance, Motion sensors, Door locks, Equipment locks, Guards, Bollards, and Fences.
    • Lesson 2.1.2: Logical security: Principle of least privilege, Access control lists (ACLs), Multifactor authentication (MFA), Mobile device management (MDM), Active Directory.
  • Chapter 2.2: Wireless Security Protocols and Authentication Methods

    • Lesson 2.2.1: Wireless security protocols: WPA2, WPA3, TKIP, AES.
    • Lesson 2.2.2: Authentication methods: RADIUS, TACACS+, Kerberos, Multifactor authentication.
  • Chapter 2.3: Malware Detection, Removal, and Prevention

    • Lesson 2.3.1: Malware types: Trojan, Rootkit, Virus, Spyware, Ransomware, Keylogger, Boot sector virus, Cryptominers.
    • Lesson 2.3.2: Tools and methods: Recovery mode, Antivirus, Anti-malware, Firewalls, Anti-phishing training, User education, OS reinstallation.
  • Chapter 2.4: Social Engineering Attacks and Threats

    • Lesson 2.4.1: Social engineering attacks: Phishing, Vishing, Shoulder surfing, Whaling, Tailgating, Impersonation, Dumpster diving, Evil twin.
    • Lesson 2.4.2: Threats: DDoS, Zero-day attacks, Spoofing, On-path attacks, Brute-force attacks, SQL injection, and Cross-site scripting (XSS).
  • Chapter 2.5: Workstation Security Best Practices

    • Lesson 2.5.1: Security measures: Data-at-rest encryption, Password complexity, failed attempts lockout, Timeout/screen lock.
    • Lesson 2.5.2: Account management: Restrict permissions, Disable guest accounts, Change default admin credentials, Disable AutoRun and AutoPlay.
  • Chapter 2.6: Securing Mobile and Embedded Devices

    • Lesson 2.6.1: Security features: Screen locks (PIN, fingerprint, facial recognition), Remote wipe, Locator applications, OS updates, Device encryption, and Antivirus/anti-malware.
    • Lesson 2.6.2: IoT security: BYOD vs. corporate-owned policies, Profile security requirements.
  • Chapter 2.7: Data Destruction and Disposal Methods

    • Lesson 2.7.1: Physical destruction: Drilling, Shredding, Degaussing, Incinerating.
    • Lesson 2.7.2: Recycling or repurposing: Erasing/wiping, Low-level formatting, Certification of destruction.
  • Chapter 2.8: SOHO Network Security Settings

    • Lesson 2.8.1: Router security: Change default passwords, IP filtering, Firmware updates, Content filtering, and Physical placement.
    • Lesson 2.8.2: Wireless security: SSID settings, Encryption, Disabling guest access, Channel adjustments.
    • Lesson 2.8.3: Firewall configurations: Disable unused ports, Port forwarding/mapping.
  • Chapter 2.9: Browser Security Settings

    • Lesson 2.9.1: Secure installation: Trusted sources, Hashing verification.
    • Lesson 2.9.2: Browser security features: Pop-up blocker, clearing cache, Password managers, Ad blockers, Private-browsing mode.
Module 3: Software Troubleshooting (Domain 3.0)
  • Chapter 3.1: Troubleshooting Windows OS Problems

    • Lesson 3.1.1: Common symptoms: Blue screen of death (BSOD), Sluggish performance, Boot problems, Frequent shutdowns, Services not starting, Applications crashing, Low memory warnings, System instability, no OS found.
    • Lesson 3.1.2: Troubleshooting steps: Reboot, Restart services, Uninstall/reinstall applications, Verify requirements, System file check, Repair Windows, Restore/reimage, Rollback updates.
  • Chapter 3.2: Troubleshooting PC Security Issues

    • Lesson 3.2.1: Common symptoms: Unable to access the network, Altered system files, Unwanted notifications, OS update failures.
    • Lesson 3.2.2: Browser-related symptoms: Frequent pop-ups, Certificate warnings, Redirection.
  • Chapter 3.3: Malware Removal Best Practices

    • Lesson 3.3.1: Malware removal steps: Investigate and verify symptoms, quarantine the system, Disable System Restore, Update anti-malware, perform scans in safe mode, schedule regular scans, Re-enable System Restore, educate the user.
  • Chapter 3.4: Troubleshooting Mobile OS and Application Issues

    • Lesson 3.4.1: Common symptoms: Applications failing to launch, Crashing, Slow response, OS failing to update, Battery life issues, Random reboots, and Connectivity issues (Bluetooth, WiFi, NFC).
    • Lesson 3.4.2: Hardware-related issues: Screen not auto-rotating, Physical damage to components.
  • Chapter 3.5: Troubleshooting Mobile OS Security Issues

    • Lesson 3.5.1: Security concerns: APK source issues, Jailbreaking/root access, Bootleg or malicious applications.
    • Lesson 3.5.2: Common symptoms: High network traffic, Sluggish performance, Unexpected behavior, Leaked personal data, Fake security warnings.
Module 4: Operational Procedures ( Domain 4.0)
  • Chapter 4.1: Documentation and Support Systems

    • Lesson 4.1.1: Ticketing systems: User and device information, Problem descriptions, Categories, Severity, Escalation levels, and Clear communication.
    • Lesson 4.1.2: Asset management: Inventory lists, Asset tags and IDs, Procurement life cycle, Warranty tracking.
    • Lesson 4.1.3: Documentation types: Acceptable Use Policies (AUP), Network topology diagrams, Incident reports, Standard operating procedures (SOPs).
  • Chapter 4.2: Change Management

    • Lesson 4.2.1: Change management steps: Request forms, Purpose and scope of change, Risk analysis, Rollback plans, Sandbox testing, Change board approvals, User acceptance.
  • Chapter 4.3: Backup and Recovery Methods

    • Lesson 4.3.1: Backup types: Full, Incremental, Differential, Synthetic.
    • Lesson 4.3.2: Backup rotation schemes: On-site vs. off-site, Grandfather-father-son (GFS), 3-2-1 rule.
    • Lesson 4.3.3: Recovery and testing: Frequency, Backup verification.
  • Chapter 4.4: Safety Procedures

    • Lesson 4.4.1: ESD protection: Straps, Mats, Antistatic bags, Grounding equipment.
    • Lesson 4.4.2: Personal safety: Power disconnection, Lifting techniques, Electrical fire safety, Safety goggles, Air filtration masks.
    • Lesson 4.4.3: Power and equipment safety: Proper handling, Battery disposal, Surge suppressors.
  • Chapter 4.5: Environmental Impacts and Controls

    • Lesson 4.5.1: Disposal methods: Proper battery, toner, and device disposal.
    • Lesson 4.5.2: Environmental controls: Ventilation, Dust cleanup, Temperature/humidity awareness.
    • Lesson 4.5.3: Power events: Power surges, Undervoltage, Battery backup solutions.
  • Chapter 4.6: Privacy, Licensing, and Policies

    • Lesson 4.6.1: Incident response: Chain of custody, Management/law enforcement reporting, Drive cloning for data integrity.
    • Lesson 4.6.2: Licensing: Valid and non-expired licenses, Open-source licensing, EULA compliance.
    • Lesson 4.6.3: Regulated data: PII, Healthcare data, Credit card transactions, Data retention requirements.
  • Chapter 4.7: Communication and Professionalism

    • Lesson 4.7.1: Professional techniques: Proper attire, Positive attitude, Active listening, Clear communication, Cultural sensitivity, Timely updates.
    • Lesson 4.7.2: Dealing with difficult customers: Avoid arguing, clarify statements, and provide updates and resolution options.
    • Lesson 4.7.3: Confidentiality: Protecting private and sensitive materials during service.
  • Chapter 4.8: Basics of Scripting

    • Lesson 4.8.1: Script types: .bat, .ps1, .vbs, .sh, .js, .py.
    • Lesson 4.8.2: Use cases: Automation, Network drive mapping, Application installation, Backup scheduling, and Information gathering.
    • Lesson 4.8.3: Risks: Malware introduction, System instability, Resource mishandling.
  • Chapter 4.9: Remote Access Technologies

    • Lesson 4.9.1: Tools and methods: RDP, VPN, VNC, SSH, Remote monitoring and management (RMM), Third-party tools (screen sharing, desktop management).

Download CompTIA A+ Course Brochure

Practical Projects Included in the CompTIA A+ Course

Our CompTIA A+ course includes hands-on projects that help you apply what you’ve learned in real-life scenarios. These projects are designed to build your confidence and technical skills:

Projects

  • Build a PC from Scratch

    You will involve in putting together a working computer using separate parts like the motherboard, CPU, RAM, and hard drive. You’ll also learn how to organize cables and test the system to make sure it works properly.

  • Set Up a Small Office Network

    You will create a simple network for a small office. This includes connecting devices, setting up routers and switches, and making sure the Wi-Fi works smoothly.

  • Install and Customize an Operating System

    You will practice installing Windows or Linux on a computer. You’ll also learn how to add drivers, adjust security settings, and make the system ready for daily use.

Lab Activities in the CompTIA A+ Course

PC Hardware Diagnostics and Troubleshooting

You’ll learn how to identify and fix common hardware problems using step-by-step diagnostic techniques.

Operating System Installation

You’ll practice installing and configuring both Windows and Linux operating systems, from basic setup to full deployment.

Network Configuration Basics

You’ll get hands-on experience with IP addressing, subnetting, and setting up basic network connections between devices.

CompTIA A+ Certification Course Outcome and Global Career Opportunities

The CompTIA A+ certification is a globally recognized credential that prepares you for a successful career in IT. It builds your core knowledge and practical skills in areas like hardware, software, networking, troubleshooting, and cybersecurity basics. Whether you're aiming for your first IT job or planning to move into a more technical role, CompTIA A+ gives you a solid foundation to build a long-term career in IT– anywhere in the world. Completing this course helps you:

Course Outcome Image
Understand how computers, mobile devices, and networks work
Troubleshoot common hardware and software issues
Set up and manage operating systems
Support IT infrastructure in real-world environments
Get hands-on experience and knowledge to pass the CompTIA A+ certification exams (Core 1 & Core 2)
receive course completion certification from Edoxi that will help you break into IT job roles like IT support and administration.

Career Opportunities After CompTIA A+ Training

  • IT Support Technician
  • Help Desk Technician
  • Desktop Support Technician
  • Junior IT Support Specialist
  • Computer Repair Technician
  • System Administrator
  • Network Support Specialist
  • IT Operations Specialist
  • Technical Support Analyst
  • Field Service Technician
  • Senior System Administrator
  • Network Administrator

CompTIA A+ Training Options

Live Online Training

  • 40-hours of instructor-led online training

  • Flexibility to join sessions from any location.

  • Real-time instructor guidance and interactive virtual labs.

  • Structured learning modules with practical exercises and discussions.

Corporate Training

  • 5 days of Customisable program

  • Customised to match your team’s technical needs and business objectives.

  • Includes training logistics management and multiple venue options (hotels, Edoxi premises, or client premises).

  • “Fly Me a Trainer” option available globally.

  • Food and refreshments provided during training sessions.

Do You Want a Customised Training for CompTIA A+?

Get expert assistance in getting your CompTIA A+ Course customised!

How To Get CompTIA A+ Certified?

Here’s a four-step guide to becoming a certified CompTIA A+ professional.

Do You Want to be a Certified Professional in CompTIA A+?

Join Edoxi’s CompTIA A+ Course

Why Choose Edoxi for CompTIA A+ Training?

If you're looking to start or grow your IT career, Edoxi offers a trusted and practical pathway to earn your CompTIA A+ certification. Our training is designed for learners worldwide who want real skills, expert support, and recognized credentials.

Official CompTIA Authorized Partner

We are an official CompTIA training provider, offering a curriculum aligned with the latest Core 1 (220-1101) and Core 2 (220-1102) exam objectives.

Hands-On, Industry-Relevant Training

Our course is built around real-world practicals, including PC building, network setup, and troubleshooting exercises to help you apply what you learn.

Career-Focused Learning Path

We provide clear guidance and learning resources that are ideal for beginners, students, and career changers looking to break into the tech field.

Flexible Learning Options

Study your way—whether online, in the classroom, or through corporate training. Our 40-hour program is designed to fit around your schedule and needs.

Expert Instructors

Learn from certified IT professionals with real-world experience in system administration, hardware support, networking, and security.

Global Exam Preparation Support

Get full support to register, prepare, and practice for your CompTIA A+ certification exams, including mock tests, exam strategies, and international testing guidance.

students-image

Edoxi is Recommended by 95% of our Students

Meet Our Mentor

Our mentors are leaders and experts in their fields. They can challenge and guide you on your road to success!

mentor-image

Sid Ahmed

Sid Ahmed is an IT network infrastructure and security trainer with over 12 years of experience at Edoxi Training Institute, Dubai. He is a certified CCNA/CCNP instructor and NSE 4 trainer and possesses advanced expertise in Cisco networking His portfolio includes prestigious Cisco certifications and hands-on knowledge of global security frameworks, making him a leader in delivering industry-relevant training.

Sid’s knowledge also extends to industry standards such as ISO 27001, NIST, SOC2, and PCI DSS, further strengthening his cybersecurity prowess.Sid Ahmed focuses on developing practical skills through hands-on training with enterprise-grade equipment. As an experienced Network and Security Architect, Sid Ahmed's expertise spans WAN/LAN, IP-MPLS, BGP, Wireless, IP Telephony, and Cybersecurity.He is skilled in HLD/LLD design, audits, pentesting, IT risk assessments, and security frameworks His specialisations include SD-WAN, VPN, VLAN, SSL, SIEM, cloud tech, and routing protocols (OSPF, BGP, STP) Sid is also proficient in Python, MySQL, JavaScript, APIs, and tools like SolarWinds, FortiSIEM, and U2000.

Locations Where Edoxi Offers CompTIA A+ Certification Course

Here is the list of other major locations where Edoxi offers CompTIA A+ Certification Course

FAQ

Is the CompTIA A+ Certification worth it for starting an IT career?
Absolutely. The CompTIA A+ Certification is a globally recognized, vendor-neutral credential that proves your ability to troubleshoot, maintain, and support computer systems. It’s often the first step for anyone starting in IT, and it opens doors to a wide range of entry-level roles like IT Support, Help Desk Technician, and more. Employers around the world value it as a solid foundation for technical careers.
Do I need prior experience to join the CompTIA A+ Course?
No prior IT experience is required. If you're comfortable using a computer and familiar with basic applications, you're ready to start. Our CompTIA A+ Training at Edoxi is designed for beginners and career changers, with step-by-step guidance, practical labs, and real-world examples to help you learn with confidence.
What will I actually learn during the CompTIA A+ Training?

You'll build practical, job-ready skills. The course covers:


  • Assembling and troubleshooting PCs
  • Installing and configuring Windows and Linux OS
  • Setting up networks and IP addressing
  • Understanding hardware, software, and security basics
  • Practicing real IT support tasks
  •  

Our hands-on labs and guided projects ensure you learn by doing, not just theory.

How is the CompTIA A+ Course delivered, and can I learn online?
Yes, you can. We offer the CompTIA A+ Course in both online and in-person formats, so you can choose what fits your schedule best. The full course runs for 40 hours, and for corporate or intensive learners, we offer a 5-day accelerated program. All sessions are led by certified instructors with real-world experience.
What kind of job roles can I expect after completing the CompTIA A+ Training?

Once certified, you'll be ready for in-demand roles such as:

  • IT Support Technician
  • Desktop Support Technician
  • Help Desk Technician
  • Computer Repair Technician

The certification is recognized worldwide and acts as a stepping stone to mid- and senior-level roles in networking, systems administration, and cybersecurity.