| Exam Criteria | Details |
| Exam Name | Apple Device Support |
| Duration | 120 minutes |
| Number of Questions |
Multiple-choice single-select and multiple-choice multiple-select questions
|
| Passing Score | 75 percent |
| Exam Administration Authority | Apple Certification Program |
You can learn through a personalised training approach that adapts to your experience level and learning pace. This ensures continuous guidance and individual support throughout the program.
You can follow detailed instructor demonstrations and immediately apply concepts through guided practical exercises and real-world support scenarios.
You can practise macOS installation, user account creation, and system preference configuration in dedicated lab environments that reflect real workplace setups.
You can gain proficiency in Terminal operations using the Zsh shell to perform system administration tasks and advanced troubleshooting.
You can engage in realistic troubleshooting scenarios that cover startup failures, application conflicts, and macOS performance optimisation.
You can learn to support and optimise macOS devices powered by M1, M2, and M3 chips using architecture-specific tools and configurations.
You can join this course if you are a technical support professional seeking to strengthen your macOS troubleshooting skills and deliver comprehensive Apple device support in enterprise environments.
You are an ideal participant if you want to expand your expertise to include macOS systems and resolve end-user issues more efficiently.
You can enrol in this course if you aim to specialise in Apple ecosystem support and manage macOS deployments across organisational IT infrastructures.
You can attend this course if you are a passionate Apple user looking to deepen your understanding of macOS internals and develop professional-level troubleshooting capabilities.
You are a suitable participant for this course if you are responsible for setting up macOS devices for new employees and ensuring smooth system configuration and integration.
You can join this course if you are transitioning from another field and want to enter IT support roles with focused expertise in macOS systems and Apple technologies.
Edoxi’s macOS Support Essentials Training includes hands-on labs and interactive activities that replicate real-world IT support environments. Some of the key practical exercises include the following
In this exercise, you practise complete macOS installation, system setup configuration, and recovery operations using macOS Recovery Mode to restore and reinstall systems.
During this exercise, you configure user accounts, manage access permissions, enable FileVault 2 encryption, and use Keychain Access to secure credentials.
In this exercise, you work with APFS file system operations, manage storage using Disk Utility, and implement Time Machine backup strategies for data protection.
During this exercise, you monitor system performance using Activity Monitor, troubleshoot application conflicts, and resolve software issues through structured diagnostic techniques.
In this exercise, you configure network settings for optimal connectivity, diagnose network issues using Network Utility tools, and implement host sharing with personal firewall configurations.
During this exercise, you perform system maintenance procedures, troubleshoot startup issues, manage peripherals and printers, and resolve real-world technical challenges in simulated IT support scenarios.
Completing Edoxi’s macOS Support Essentials Training equips you with practical skills to support macOS systems in enterprise environments. Key outcomes and benefits include
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Join Edoxi’s macOS Support Essentials Course
Edoxi’s macOS Support Essentials Training equips IT professionals with practical macOS troubleshooting, system management, and enterprise support skills. Here’s why you should choose us
You Learn from an institute that delivers corporate IT training to government organisations and enterprises across Dubai, Doha, London, and Sydney, ensuring globally relevant and industry-aligned instruction.
You build a strong foundation in macOS support while gaining access to advanced courses that support long-term career progression and specialised IT roles.
You train with expert instructors who bring real-world IT support experience and in-depth Apple technology knowledge into every session.
You benefit from step-by-step demonstrations followed by hands-on exercises, ensuring personalised guidance and practical skill development.
Our mentors are leaders and experts in their fields. They can challenge and guide you on your road to success!
Tausifali Saiyed
Tausifali Sayed is an experienced full-stack developer and corporate trainer with over a decade of expertise in the field. He specialises in both the education and development of cutting-edge mobile and web applications. He is proficient in technologies including Core Java, Advanced Java, Android Mobile applications, and Cross-Platform Applications. Tausifali is adept at delivering comprehensive training in full-stack Web App Development, utilising a variety of frameworks and languages such as Java, PHP, MERN, and Python.
Tausifali holds a Master of Science (M.Sc.) in Computer Science from the University of Greenwich in London and a Bachelor of Engineering in Computer Engineering from Sardar Patel University in Vallabh Vidyanagar, India. Tausifali possesses a diverse skill set that includes expertise in Python, Flutter Framework, Java, Android, Spring MVC, PHP, JSON, RESTful Web Services, Node, AngularJS, ReactJS, HTML, CSS, JavaScript, jQuery, and C/C++. Fluent in English and Hindi, Tausifali is a versatile professional capable of delivering high-quality training and development in the IT industry.
Here are the major international locations where Edoxi offers macOS Support Essential Course
Absolutely. The macOS Support Essentials training includes dedicated lab sessions where you configure macOS systems, practice Terminal commands, manage user accounts, and troubleshoot real-world scenarios.
