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What Do You Learn from Edoxi's CompTIA A+ Course

Understanding Computer Hardware
You learn to identify, assemble, and troubleshoot components such as motherboards, RAM, and storage devices.
Working with Operating Systems
You learn to install, configure, and manage Windows, macOS, and Linux, while applying security measures like encryption and secure boot.
Networking Basics
You learn to understand IP addresses, Wi-Fi standards, and diagnose common connectivity issues for smooth network operations.
System Maintenance and Repair
You learn to apply professional troubleshooting techniques and tools to maintain and repair IT systems effectively.
Mobile and Cloud Technologies
You learn to support smartphones, tablets, and cloud platforms while gaining knowledge of virtualisation and remote access.
Cybersecurity Essentials
You learn to safeguard systems using firewalls, malware detection methods, and security best practices aligned with global standards.

About Our CompTIA A+ Certification Training in London

Edoxi’s 40-hour CompTIA A+ Certification Course in London is designed to give you the essential technical skills and knowledge to launch a successful career in IT. Whether you’re just starting out or switching fields, this globally recognised credential equips you with the practical expertise needed for entry-level IT support roles. Delivered both online and in classroom formats, our CompTIA A+ training in London offers the flexibility to learn in the way that suits you best.

Through a structured curriculum led by industry experts, you’ll master the foundations of computer hardware, software, networking, and cybersecurity. You’ll gain hands-on experience with troubleshooting, installing, and maintaining systems across multiple platforms. By the end of the course, you’ll be fully prepared to sit for the CompTIA A+ certification exams and demonstrate your capability in handling real-world IT challenges.

This CompTIA A+ training in London also goes beyond technical skills. It builds your confidence, enhances your employability, and gives you a competitive edge in the UK job market. Employers in London and across the globe value the A+ certification as proof of practical problem-solving ability and a strong foundation in IT. Completing this course opens the door to in-demand roles such as IT Support Specialist, Help Desk Technician, and Technical Support Representative across industries including healthcare, finance, retail, and education.

Image showing job roles to pursue after CompTIA A+ Certification

As an official CompTIA-authorised training provider, Edoxi ensures that you receive up-to-date resources, expert-led sessions, and exam-focused preparation. Our training not only helps you succeed in the CompTIA A+ certification exams but also lays the groundwork for further certifications like CompTIA Network+ and Security+, enabling you to grow your career in multiple IT pathways.

About the CompTIA A+ Certification and Exam

The CompTIA A+ certification is a globally recognised credential that proves your skills in IT support, troubleshooting, and system administration. It’s ideal for anyone starting a career in information technology.

To earn this certification, you need to pass two exams:

  1. Core 1 (220-1101)

  2. Core 2 (220-1102)

Both exams are taken through Pearson VUE (either online with remote proctoring or at a test centre).

Exam Overview

Exam Criteria Details
Exam Codes Core 1: 220-1101

Core 2: 220-1102
Duration 90 minutes per exam
Number of Questions Up to 90 per exam
Question Types Multiple choice, drag-and-drop, performance-based
Passing Score Core 1: 675/900

Core 2: 700/900
Exam Fee USD 253 (plus taxes) per exam
Validity 3 years from the date of certification

 

How to Maintain Your CompTIA A+ Certification? 

Your CompTIA A+ Certification is valid for 3 years. To keep it active, you can:

  • Pass a newer version of the A+ exam
  • Earn a higher-level CompTIA certification
  • Complete Continuing Education (CE) activities to earn CEUs

Key Features of Edoxi's CompTIA A+ Course

Hands-On PC Assembly Practice

You learn to build and troubleshoot a complete computer from scratch using real hardware tools and system utilities, helping you understand how every component works together.

Operating System Installation Labs

You learn to install and set up Windows step by step, with exposure to Linux and macOS, so you gain confidence working across multiple platforms.

Network Setup and Configuration

You learn to configure networks using tools such as ipconfig and work with routers, switches, and firewalls to create secure and reliable connections.

Real-World IT Support Scenarios

You learn to solve common IT problems through real-life examples, including hardware failures, software issues, and network errors, preparing you for actual job environments in London and beyond.

Security Tools and Practices

You learn to use antivirus software, firewalls, and encryption methods to protect systems and data, building essential skills every IT professional in the UK needs.

Complete Exam Preparation Materials

You gain access to well-structured PDF study guides that cover everything required for both the Core 1 (220-1101) and Core 2 (220-1102) CompTIA A+ exams, keeping your preparation organised and effective.

Who can join Edoxi’s CompTIA A+ Training in London?

Aspiring IT Professionals

If you are looking to start a career in IT support or system administration, this course gives you the right foundation.

Fresh Graduates

If you are just out of school or university, this training is a great way to enter the technology field and gain job-ready skills.

Career Changers

If you are moving into IT from another sector, this course equips you with essential technical knowledge as long as you understand basic computer operations.

Technical Support Staff

If you are already working in helpdesk or support roles, this certification validates your skills and helps you progress into higher-level positions.

Tech Enthusiasts

If you are passionate about working with computers or solving technical problems, this course expands your knowledge of hardware, software, and networking.

Future CompTIA Learners

If you are planning to pursue advanced certifications such as Network+ or Security+, the A+ course is the perfect first step in your certification journey.

CompTIA A+ Course Modules


EXAM NUMBER: CORE 1 (220-1101)

Module 1: Mobile Devices (Domain 1.0)
  • Chapter 1.1: Laptop Hardware and Components

    • Lesson 1.1.1: Hardware/device replacement: Battery, Keyboard/keys, RAM, HDD/SSD migration, HDD/SSD replacement, Wireless cards.
    • Lesson 1.1.2: Physical privacy and security components: Biometrics, Near-field scanner features.
  • Chapter 1.2: Display Components of Mobile Devices

    • Lesson 1.2.1: Types of displays: LCD (IPS, TN, VA), OLED.
    • Lesson 1.2.2: Mobile display components: WiFi antenna connector/placement, Camera/webcam, Microphone, Touch screen/digitizer, Inverter.
  • Chapter 1.3: Accessories and Ports of Mobile Devices

    • Lesson 1.3.1: Connection methods: USB/USB-C/microUSB/miniUSB, Lightning, Serial interfaces, NFC, Bluetooth, Hotspot.
    • Lesson 1.3.2: Accessories: Touch pens, Headsets, Speakers, Webcam, Docking station, Port replicator, Trackpad/drawing pad.
  • Chapter 1.4: Mobile-Device Network Connectivity and Application Support

    • Lesson 1.4.1: Wireless/cellular data network: 2G/3G/4G/5G, Hotspot, GSM vs. CDMA, PRL updates.
    • Lesson 1.4.2: Bluetooth: Enable Bluetooth, Enable pairing, Find a device, Enter PIN, Test connectivity.
    • Lesson 1.4.3: Location services: GPS services, Cellular location services.
    • Lesson 1.4.4: Mobile device management (MDM), mobile application management (MAM): Corporate email configuration, Two-factor authentication, and Corporate applications.
    • Lesson 1.4.5: Mobile device synchronization: Account setup (Microsoft 365, Google Workspace, iCloud), Data to synchronize (Mail, Photos, Calendar, Contacts), Recognizing data caps.
Module 2: Networking (Domain 2.0)
  • Chapter 2.1: Ports, Protocols, and Their Purposes

    • Lesson 2.1.1: Ports and protocols: FTP (20/21), SSH (22), Telnet (23), SMTP (25), DNS (53), DHCP (67/68), HTTP (80), POP3 (110), NetBIOS/NetBT (137/139), IMAP (143), SNMP (161/162), LDAP (389), HTTPS (443), SMB/CIFS (445), RDP (3389).
    • Lesson 2.1.2: TCP vs. UDP: Connectionless (DHCP, TFTP), Connection-oriented (HTTPS, SSH).
  • Chapter 2.2: Networking Hardware

    • Lesson 2.2.1: Hardware types: Routers, Managed/Unmanaged switches, Access points, Patch panels, Firewalls, PoE injectors/switches (PoE standards), Hubs, Cable modems, DSL, Optical network terminals (ONT), NICs, SDN.
  • Chapter 2.3: Wireless Networking Protocols

    • Lesson 2.3.1: Frequencies: 2.4GHz, 5GHz.
    • Lesson 2.3.2: Channels: Regulations, 2.4GHz vs. 5GHz.
    • Lesson 2.3.3: Protocols: 802.11a/b/g/n/ac (WiFi 5)/ax (WiFi 6), Long-range fixed wireless (Licensed/Unlicensed).
    • Lesson 2.3.4: Technologies: NFC, RFID.
  • Chapter 2.4: Networked Hosts and Services

    • Lesson 2.4.1: Server roles: DNS, DHCP, File share, Print servers, Mail servers, Syslog, Web servers, AAA.
    • Lesson 2.4.2: Internet appliances: Spam gateways, UTM, Load balancers, Proxy servers.
    • Lesson 2.4.3: Legacy/embedded systems: SCADA, IoT devices.
  • Chapter 2.5: Wired/Wireless SOHO Networks

    • Lesson 2.5.1: IP addressing: IPv4 (Private/Public), IPv6, APIPA, Static, Dynamic, Gateway.
    • Lesson 2.5.2: SOHO configuration: Internet access, Device connections, Wired/Wireless components.
  • Chapter 2.6: Common Network Configuration Concepts

    • Lesson 2.6.1: DNS: A, AAAA, MX, TXT (DKIM, SPF, DMARC).
    • Lesson 2.6.2: DHCP: Leases, Reservations, Scope.
    • Lesson 2.6.3: VLANs and VPNs.
  • Chapter 2.7: Internet Connection Types and Network Types

    • Lesson 2.7.1: Internet connections: Satellite, Fiber, Cable, DSL, Cellular, WISP.
    • Lesson 2.7.2: Network types: LAN, WAN, PAN, MAN, SAN, WLAN.
  • Chapter 2.8: Networking Tools

    • Lesson 2.8.11: Tools: Crimper, Cable stripper, WiFi analyzer, Toner probe, Punchdown tool, Cable tester, Loopback plug, Network tap.
Module 3: Hardware (Domain 3.0)
  • Chapter 3.1: Cable Types and Their Features

    • Lesson 3.1.1: Network cables: Copper (Cat 5, Cat 5e, Cat 6, Cat 6a, Coaxial, Shielded/Unshielded twisted pair), Plenum-rated cables, Fiber optic.
    • Lesson 3.1.2: Peripheral cables: USB 2.0, USB 3.0, Serial, Thunderbolt.
    • Lesson 3.1.3: Video cables: HDMI, DisplayPort, DVI, VGA.
    • Lesson 3.1.4: Hard drive cables: SATA, SCSI, eSATA, IDE.
    • Lesson 3.1.5: Adapters and connector types: RJ11, RJ45, F-type, ST, SC, LC, punch-down block, microUSB, miniUSB, USB-C, Molex, Lightning, DB9.
  • Chapter 3.2: RAM Installation and Configuration

    • Lesson 3.2.1: RAM types: Virtual RAM, SODIMM, DDR3, DDR4, DDR5, ECC RAM.
    • Lesson 3.2.2: Channels: Single, Dual, Triple, Quad.
  • Chapter 3.3: Storage Devices and Configurations

    • Lesson 3.3.1: Hard drives: Speeds (5400rpm, 7200rpm, 10000rpm, 15000rpm), Form factors (2.5, 3.5).
    • Lesson 3.3.2: SSDs: Interfaces (NVMe, SATA, PCIe), Form factors (M.2, mSATA).
    • Lesson 3.3.3: Drive configurations: RAID 0, 1, 5, 10.
    • Lesson 3.3.4: Removable storage: Flash drives, Memory cards, Optical drives.
  • Chapter 3.4: Motherboards, CPUs, and Add-on Cards

    • Lesson 3.4.1: Motherboard form factors: ATX, ITX.
    • Lesson 3.4.2: Motherboard connectors: PCI, PCIe, SATA, eSATA, M.2, Headers, Power connectors.
    • Lesson 3.4.3: CPU architecture: x64/x86, ARM, Single-core, Multicore, Multithreading, Virtualization support.
    • Lesson 3.4.4.: Expansion cards: Sound card, Video card, Capture card, NIC.
    • Lesson 3.4.5: Cooling methods: Fans, Heat sinks, Thermal paste, Liquid cooling.
  • Chapter 3.5: Power Supply Installation

    • Lesson 3.5.1: Input/output voltages: 110-120 VAC vs. 220-240 VAC, 3.3V vs. 5V vs. 12V.
    • Lesson 3.5.2: Types: Redundant power supply, Modular power supply, Wattage ratings.
  • Chapter 3.6: Printers and Multifunction Devices

    • Lesson 3.6.1: Printer setup: Drivers, Connectivity (USB, Ethernet, Wireless), Configuration settings (duplex, tray, quality).
    • Lesson 3.6.2: Security: User authentication, Badging, Audit logs, secured prints.
    • Lesson 3.6.3: Consumables: Laser (imaging drum, toner), Inkjet (ink cartridge, print head), Thermal (heating element, paper), Impact (ribbon, tractor feed), 3D printer components (filament, resin).
Module 4: Virtualization and Cloud Computing (Domain 4.0)
  • Chapter 4.1: Cloud-Computing Concepts

    • Lesson 4.1.1: Common cloud models: Private cloud, Public cloud, Hybrid cloud, Community cloud.
    • Lesson 4.1.2: Cloud service models: Infrastructure as a Service (IaaS), Software as a Service (SaaS), Platform as a Service (PaaS).
    • Lesson 4.1.3: Cloud characteristics: Shared resources, Metered utilization, Rapid elasticity, High availability, File synchronization.
    • Lesson 4.1.4: Desktop virtualization: Virtual Desktop Infrastructure (VDI) on-premises, VDI in the cloud.
  • Chapter 4.2: Client-Side Virtualization

    • Lesson 4.2.1: Purpose of virtual machines: Sandbox, Test development, Application virtualization (legacy software/OS, cross-platform).
    • Lesson 4.2.2: Resource requirements: CPU, RAM, Storage, Network.
    • Lesson 4.2.3: Security requirements: Isolation, Encryption, Backup and Restore.
Module 5: Hardware and Network Troubleshooting (Domain 5.0)
  • Chapter 5.1: Best Practice Methodology for Problem Resolution

    • Lesson 5.1.1: Steps to resolve problems: Identify the problem, establish a theory, test the theory, establish a plan of action, verify full system functionality, Document findings.
  • Chapter 5.1.2: Motherboard, RAM, CPU, and Power Issues

    • Lesson 5.1.3: Common symptoms: POST beeps, Blue screen of death (BSOD), Black screen, No power, Sluggish performance, Overheating, Burning smell, Capacitor swelling, Inaccurate system date/time.
  • Chapter 5.2: Storage and RAID Issues

    • Lesson 5.2.1: Common symptoms: Grinding noises, Clicking sounds, Bootable device not found, RAID failure, S.M.A.R.T. failure, Extended read/write times.
  • Chapter 5.3. : Video, Projector, and Display Issues

    • Lesson 5.3.1: Common symptoms: Incorrect data source, Burned-out bulb, Display burn-in, Dead pixels, Flashing screen, Dim image, Intermittent shutdown.
  • Chapter 5.4: Mobile Device Issues

    • Lesson 5.4.1: Common symptoms: Poor battery health, Broken screen, Improper charging, Liquid damage, Overheating, Malware, Digitizer issues, physically damaged ports.
  • Chapter 5.5: Printer Issues

    • Lesson 5.5.1: Common symptoms: Paper jams, Faded print, Incorrect paper size, Toner not fusing to paper, Garbled print, Lines on printed pages, Double/echo images, Staple jams.
  • Chapter 5.6: Wired and Wireless Network Issues

    • Lesson 5.6.1: Common symptoms: Intermittent connectivity, Slow network speeds, Limited connectivity, Jitter, Poor VoIP quality.

EXAM NUMBER: CORE 2 (220-1102)

Module 1: Operating Systems (Domain 1.0)
  • Chapter 1.1: Features of Microsoft Windows Editions

    • Lesson 1.1: Windows 10 editions: Home, Pro, Pro for Workstations, Enterprise.
    • Lesson 1.2: Feature differences: Domain access vs. workgroup, Desktop styles, RDP availability, RAM support limits, BitLocker, gpedit.msc.
    • Lesson 1.3: Upgrade paths: In-place upgrade.
  • Chapter 1.2: Microsoft Command-Line Tools

    • Lesson 1.2.1: Navigation commands: cd, dir, md, rmdir, drive navigation inputs (C:, D:).
    • Lesson 1.2.2: Network and system tools: ipconfig, ping, hostname, netstat, nslookup, tracert, pathping.
    • Lesson 1.2.3: Disk and file tools: chkdsk, format, xcopy, copy, robocopy.
    • Lesson 1.2.4: Configuration tools: gpupdate, gpresult, shutdown, diskpart, winver.
  • Chapter 1.3: Windows Control Panel Utilities

    • Lesson 1.3.1: Utilities: Internet Options, Devices and Printers, Programs and Features, Network and Sharing Center, System, Windows Defender Firewall, User Accounts, Device Manager.
    • Lesson 1.3.2: File Explorer Options: Show hidden files, Hide extensions.
    • Lesson 1.3.3: Power Options: Hibernate, Power plans, Sleep/suspend, Turn on fast startup.
  • Chapter 1.4: Features and Tools of Microsoft Windows OS

    • Lesson 1.4.1: Task Manager: Services, Startup, Performance, Processes, Users.
    • Lesson 1.4.2: MMC snap-ins: Event Viewer, Disk Management, Task Scheduler, Device Manager, Performance Monitor, Group Policy Editor.
    • Lesson 1.4.3: Additional tools: System Information, Resource Monitor, System Configuration, Disk Cleanup, Disk Defragment, Registry Editor.
  • Chapter 1.5: Windows Networking Features

    • Lesson 1.5.1: Workgroup vs. domain setup: Shared resources, Printers, File servers, Mapped drives.
    • Lesson 1.5.2: Client network configuration: IP addressing, DNS settings, Subnet mask, Gateway, Static vs. dynamic.
    • Lesson 1.5.3: Establishing network connections: VPN, Wireless, Wired.
  • Chapter 1.6: Application Installation and Configuration

    • Lesson 1.6.1: System requirements: 32-bit vs. 64-bit applications, VRAM, RAM, CPU.
    • Lesson 1.6.2: Distribution methods: Physical media, Downloadable, ISO mountable.
    • Lesson 1.6.3: Other considerations: Network and business impact, Application compatibility.
  • Chapter 1.7: OS Types and Installation Methods

    • Lesson 1.7.1: OS types: Windows, Linux, macOS, Chrome OS, iPadOS, iOS, Android.
    • Lesson 1.7.2: Filesystem types: NTFS, FAT32, ext3, ext4, APFS, exFAT.
    • Lesson 1.7.3: Installation methods: USB, Optical media, Network, SSD, Internet-based.
    • Lesson 1.7.4: Partitioning and drive formatting: GPT, MBR, Clean install, Image deployment, Recovery partitions.
  • Chapter 1.8: Features of macOS and Linux OS

    • Lesson 1.8.1: macOS features: Multiple desktops, Spotlight, Keychain, iCloud, Finder, Disk Utility, FileVault.
    • Lesson 1.8.2: Linux commands: ls, pwd, mv, cp, rm, chmod, chown, apt-get, yum, grep, ps, top, nano, cat.
Module 2: Security (Domain 2.0)
  • Chapter 2.1: Security Measures and Purposes

    • Lesson 2.1.1: Physical security: Access control vestibule, Badge reader, Video surveillance, Motion sensors, Door locks, Equipment locks, Guards, Bollards, and Fences.
    • Lesson 2.1.2: Logical security: Principle of least privilege, Access control lists (ACLs), Multifactor authentication (MFA), Mobile device management (MDM), Active Directory.
  • Chapter 2.2: Wireless Security Protocols and Authentication Methods

    • Lesson 2.2.1: Wireless security protocols: WPA2, WPA3, TKIP, AES.
    • Lesson 2.2.2: Authentication methods: RADIUS, TACACS+, Kerberos, Multifactor authentication.
  • Chapter 2.3: Malware Detection, Removal, and Prevention

    • Lesson 2.3.1: Malware types: Trojan, Rootkit, Virus, Spyware, Ransomware, Keylogger, Boot sector virus, Cryptominers.
    • Lesson 2.3.2: Tools and methods: Recovery mode, Antivirus, Anti-malware, Firewalls, Anti-phishing training, User education, OS reinstallation.
  • Chapter 2.4: Social Engineering Attacks and Threats

    • Lesson 2.4.1: Social engineering attacks: Phishing, Vishing, Shoulder surfing, Whaling, Tailgating, Impersonation, Dumpster diving, Evil twin.
    • Lesson 2.4.2: Threats: DDoS, Zero-day attacks, Spoofing, On-path attacks, Brute-force attacks, SQL injection, and Cross-site scripting (XSS).
  • Chapter 2.5: Workstation Security Best Practices

    • Lesson 2.5.1: Security measures: Data-at-rest encryption, Password complexity, failed attempts lockout, Timeout/screen lock.
    • Lesson 2.5.2: Account management: Restrict permissions, Disable guest accounts, Change default admin credentials, Disable AutoRun and AutoPlay.
  • Chapter 2.6: Securing Mobile and Embedded Devices

    • Lesson 2.6.1: Security features: Screen locks (PIN, fingerprint, facial recognition), Remote wipe, Locator applications, OS updates, Device encryption, and Antivirus/anti-malware.
    • Lesson 2.6.2: IoT security: BYOD vs. corporate-owned policies, Profile security requirements.
  • Chapter 2.7: Data Destruction and Disposal Methods

    • Lesson 2.7.1: Physical destruction: Drilling, Shredding, Degaussing, Incinerating.
    • Lesson 2.7.2: Recycling or repurposing: Erasing/wiping, Low-level formatting, Certification of destruction.
  • Chapter 2.8: SOHO Network Security Settings

    • Lesson 2.8.1: Router security: Change default passwords, IP filtering, Firmware updates, Content filtering, and Physical placement.
    • Lesson 2.8.2: Wireless security: SSID settings, Encryption, Disabling guest access, Channel adjustments.
    • Lesson 2.8.3: Firewall configurations: Disable unused ports, Port forwarding/mapping.
  • Chapter 2.9: Browser Security Settings

    • Lesson 2.9.1: Secure installation: Trusted sources, Hashing verification.
    • Lesson 2.9.2: Browser security features: Pop-up blocker, clearing cache, Password managers, Ad blockers, Private-browsing mode.
Module 3: Software Troubleshooting (Domain 3.0)
  • Chapter 3.1: Troubleshooting Windows OS Problems

    • Lesson 3.1.1: Common symptoms: Blue screen of death (BSOD), Sluggish performance, Boot problems, Frequent shutdowns, Services not starting, Applications crashing, Low memory warnings, System instability, no OS found.
    • Lesson 3.1.2: Troubleshooting steps: Reboot, Restart services, Uninstall/reinstall applications, Verify requirements, System file check, Repair Windows, Restore/reimage, Rollback updates.
  • Chapter 3.2: Troubleshooting PC Security Issues

    • Lesson 3.2.1: Common symptoms: Unable to access the network, Altered system files, Unwanted notifications, OS update failures.
    • Lesson 3.2.2: Browser-related symptoms: Frequent pop-ups, Certificate warnings, Redirection.
  • Chapter 3.3: Malware Removal Best Practices

    • Lesson 3.3.1: Malware removal steps: Investigate and verify symptoms, Quarantine the system, Disable System Restore, Update anti-malware, Perform scans in safe mode, Schedule regular scans, Re-enable System Restore, Educate the user.
  • Chapter 3.4: Troubleshooting Mobile OS and Application Issues

    • Lesson 3.4.1: Common symptoms: Applications failing to launch, Crashing, Slow response, OS failing to update, Battery life issues, Random reboots, and Connectivity issues (Bluetooth, WiFi, NFC).
    • Lesson 3.4.2: Hardware-related issues: Screen not auto-rotating, Physical damage to components.
  • Chapter 3.5: Troubleshooting Mobile OS Security Issues

    • Lesson 3.5.1: Security concerns: APK source issues, Jailbreaking/root access, Bootleg or malicious applications.
    • Lesson 3.5.2: Common symptoms: High network traffic, Sluggish performance, Unexpected behavior, Leaked personal data, Fake security warnings.
Module 4: Operational Procedures (Domain 4.0)
  • Chapter 4.1: Documentation and Support Systems

    • Lesson 4.1.1: Ticketing systems: User and device information, Problem descriptions, Categories, Severity, Escalation levels, and Clear communication.
    • Lesson 4.1.2: Asset management: Inventory lists, Asset tags and IDs, Procurement life cycle, Warranty tracking.
    • Lesson 4.1.3: Documentation types: Acceptable Use Policies (AUP), Network topology diagrams, Incident reports, Standard operating procedures (SOPs).
  • Chapter 4.2: Change Management

    • Lesson 4.2.1: Change management steps: Request forms, Purpose and scope of change, Risk analysis, Rollback plans, Sandbox testing, Change board approvals, User acceptance.
  • Chapter 4.3: Backup and Recovery Methods

    • Lesson 4.3.1: Backup types: Full, Incremental, Differential, Synthetic.
    • Lesson 4.3.2: Backup rotation schemes: On-site vs. off-site, Grandfather-father-son (GFS), 3-2-1 rule.
    • Lesson 4.3.3: Recovery and testing: Frequency, Backup verification.
  • Chapter 4.4: Safety Procedures

    • Lesson 4.4.1: ESD protection: Straps, Mats, Antistatic bags, Grounding equipment.
    • Lesson 4.4.2: Personal safety: Power disconnection, Lifting techniques, Electrical fire safety, Safety goggles, Air filtration masks.
    • Lesson 4.4.3: Power and equipment safety: Proper handling, Battery disposal, Surge suppressors.
  • Chapter 4.5: Environmental Impacts and Controls

    • Lesson 4.5.1: Disposal methods: Proper battery, toner, and device disposal.
    • Lesson 4.5.2: Environmental controls: Ventilation, Dust cleanup, Temperature/humidity awareness.
    • Lesson 4.5.3: Power events: Power surges, Undervoltage, Battery backup solutions.
  • Chapter 4.6: Privacy, Licensing, and Policies

    • Lesson 4.6.1: Incident response: Chain of custody, Management/law enforcement reporting, Drive cloning for data integrity.
    • Lesson 4.6.2: Licensing: Valid and non-expired licenses, Open-source licensing, EULA compliance.
    • Lesson 4.6.3: Regulated data: PII, Healthcare data, Credit card transactions, Data retention requirements.
  • Chapter 4.7: Communication and Professionalism

    • Lesson 4.7.1: Professional techniques: Proper attire, Positive attitude, Active listening, Clear communication, Cultural sensitivity, Timely updates.
    • Lesson 4.7.2: Dealing with difficult customers: Avoid arguing, Clarify statements, Provide updates and resolution options.
    • Lesson 4.7.3: Confidentiality: Protecting private and sensitive materials during service.
  • Chapter 4.8: Basics of Scripting

    • Lesson 4.8.1: Script types: .bat, .ps1, .vbs, .sh, .js, .py.
    • Lesson 4.8.2: Use cases: Automation, Network drive mapping, Application installation, Backup scheduling, and Information gathering.
    • Lesson 4.8.3: Risks: Malware introduction, System instability, Resource mishandling.
  • Chapter 4.9: Remote Access Technologies

    • Lesson 4.9.1: Tools and methods: RDP, VPN, VNC, SSH, Remote monitoring and management (RMM), Third-party tools (screen sharing, desktop management).

Download CompTIA A+ Course Brochure

Lab Activities and Practical Projects in the CompTIA A+ Course in London

During Edoxi Training Limited’s CompTIA A+ course in London, you gain technical skills through hands-on lab activities and real-world projects. These practical sessions make sure you understand IT concepts in action and apply them confidently in workplace scenarios. Here are the hands-on activities and projects you will be engage in:

PC Hardware Diagnostics and Troubleshooting

You learn how to detect and fix common hardware issues using professional diagnostic techniques.

Operating System Installation

You practise installing and configuring Windows and Linux, from the initial setup to full deployment.

Network Configuration Basics

You gain hands-on experience with IP addressing, subnetting, and connecting devices to create functional networks.

Build a PC from Scratch

You assemble a complete computer by working with parts like the motherboard, CPU, and RAM, then test the system for smooth performance.

Set Up a Small Office Network

You design a simple office network by connecting devices, setting up routers and switches, and ensuring Wi-Fi reliability.

Install and Customise an Operating System

You install Windows or Linux, add drivers, adjust security settings, and prepare the system for everyday use.

CompTIA A+ Course Outcomes And Career Opportunities

By joining Edoxi’s CompTIA A+ course in London, you gain the skills and confidence to start or advance your career in IT. This certification strengthens your technical foundation, prepares you for workplace challenges, and opens doors to opportunities across London’s fast-growing tech sector.

Course Outcome Image
You understand how to assemble, maintain, and troubleshoot desktops, laptops, and mobile devices.
You learn to install, configure, and support operating systems, including Windows, Linux, and macOS.
You gain essential knowledge of IP addressing, Wi-Fi setup, and basic network troubleshooting.
You apply step-by-step diagnostic methods to resolve hardware and software issues effectively.
You learn to use firewalls, antivirus tools, and encryption to secure systems and protect data.
You practise solving common IT issues through hands-on lab activities and projects.

Career Opportunities After CompTIA A+ Certification in London

  • IT Support Technician
  • Help Desk Technician
  • Desktop Support Technician
  • Junior IT Support Specialist
  • Computer Repair Technician
  • Field Service Technician
  • Network Support Specialist
  • Technical Support Analys
  • IT Operations Specialist
  • System Administrator

Companies Hiring CompTIA A+ Certified Professionals in London

  • IBM UK
  • Accenture London
  • Capgemini UK
  • Atos IT Services
  • Hewlett Packard Enterprise (HPE)
  • Fujitsu UK
  • Deloitte UK (Technology Division)
  • Computacenter UK
  • Tata Consultancy Services (TCS)
  • Wipro Technologies London

CompTIA A+ Training Options

Classroom Training

  • 40-hour instructor-led programme at our London centre

  • Direct interaction with expert trainers

  • Hands-on hardware labs with real equipment

  • Practical troubleshooting and configuration exercises

Live Online Training

  • 40-hour instructor-led online training

  • Flexibility to learn from anywhere in London or beyond

  • Real-time trainer support and interactive virtual labs

  • Structured modules with practical exercises

Corporate Training

  • 5-day customisable training programme

  • Tailored to your team’s technical and business needs

  • Delivered at your office, Edoxi premises, or chosen venue

  • Training logistics, materials, food, and refreshments included

Do You Want a Customised Training for CompTIA A+?

Get expert assistance in getting you CompTIA A+ Course customised!

How to Get CompTIA A+ Certified in London?

Here’s a four-step guide to becoming a certified CompTIA A+ professional.

Do You Want to be a Certified Professional in CompTIA A+?

Join Edoxi’s CompTIA A+ Course

Why Choose Edoxi for CompTIA A+ Training in London?

If you are aiming to start or grow your IT career in London, Edoxi’s CompTIA A+ course gives you the perfect foundation. Our CompTIA A+ training in London is designed to help you gain hands-on skills, expert support, and globally recognised certification. Here’s why London learners choose us:

Official CompTIA Authorised Partner

You learn through an authorised CompTIA curriculum aligned with the latest Core 1 (220-1101) and Core 2 (220-1102) exam objectives.

Hands-On Training with Real Scenarios

You practise PC assembly, network setup, and troubleshooting so you can apply your knowledge in real IT environments.

Career-Focused Learning Path

You gain structured guidance and resources that suit beginners, fresh graduates, and career changers entering the UK tech industry.

Flexible Study Options

You can choose between classroom sessions in London, interactive online training, or tailored corporate training in a 40-hour format.

Expert IT Instructors

You learn from certified trainers with practical experience in system administration, hardware, networking, and cybersecurity.

Complete Exam Preparation

You have access to mock exams, exam tips, and registration support that help you approach your CompTIA A+ certification confidently.

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Edoxi is Recommended by 95% of our Students

Meet Our Mentor

Our mentors are leaders and experts in their fields. They can challenge and guide you on your road to success!

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Sid Ahmed

Sid Ahmed is an IT network infrastructure and security trainer with over 12 years of experience at Edoxi Training Institute, Dubai. He is a certified CCNA/CCNP instructor and NSE 4 trainer and possesses advanced expertise in Cisco networking His portfolio includes prestigious Cisco certifications and hands-on knowledge of global security frameworks, making him a leader in delivering industry-relevant training.

Sid’s knowledge also extends to industry standards such as ISO 27001, NIST, SOC2, and PCI DSS, further strengthening his cybersecurity prowess.Sid Ahmed focuses on developing practical skills through hands-on training with enterprise-grade equipment. As an experienced Network and Security Architect, Sid Ahmed's expertise spans WAN/LAN, IP-MPLS, BGP, Wireless, IP Telephony, and Cybersecurity.He is skilled in HLD/LLD design, audits, pentesting, IT risk assessments, and security frameworks His specialisations include SD-WAN, VPN, VLAN, SSL, SIEM, cloud tech, and routing protocols (OSPF, BGP, STP) Sid is also proficient in Python, MySQL, JavaScript, APIs, and tools like SolarWinds, FortiSIEM, and U2000.

Locations Where Edoxi Offers CompTIA A+ Course

Here is the list of other major locations where Edoxi offers CompTIA A+ Course

FAQ

Is the CompTIA A+ Certification worth it for starting an IT career in London?
Yes, the CompTIA A+ certification is highly valued by UK employers. It is a globally recognised, vendor-neutral credential that proves your ability to troubleshoot, maintain, and support computer systems. For London learners, it acts as the ideal first step into IT roles such as IT Support, Help Desk Technician, and Desktop Support. Completing the CompTIA A+ course in London with Edoxi Training Limited gives you a strong foundation to grow in the UK tech industry.
What is the average salary of CompTIA A+ certified professionals in London?
In London, CompTIA A+ certified professionals typically earn between £28,000 and £35,000 per year, depending on experience and role. With further skills and certifications, your earning potential increases significantly in the UK IT sector.
Do I need prior experience to join the CompTIA A+ Course in London?
No prior IT experience is required. If you are comfortable using a computer and familiar with basic applications, you are ready to start. Edoxi’s CompTIA A+ training in London is beginner-friendly, offering step-by-step lessons, practical labs, and real-world exercises to help you learn with confidence.
What are the prerequisites for the CompTIA A+ Course in London?
There are no formal prerequisites to join. However, having basic computer knowledge and a keen interest in technology helps you progress faster. Edoxi Training Limited ensures that every learner, whether a student, career changer, or professional, receives tailored guidance throughout the CompTIA A+ training in London
What job roles can I expect after completing the CompTIA A+ Course in London?

 With CompTIA A+ certification, you can apply for in-demand roles such as:

  • IT Support Technician
  • Help Desk Technician
  • Desktop Support Technician
  • Computer Repair Technician