# Supervisory Skills > Join Edoxi's 24-hour online Supervisory Skills training. Master leadership transition, conflict resolution & team management to excel in supervisory roles. ## Course Details - Rating: 4.9/5 (100 reviews) - Category: Business & Management - Sub-Category: Business Strategy ## Course Introduction Edoxi's 24-hour Online Supervisory Skills training equips you with the confidence and techniques to excel in leadership roles.​ The course covers essential skills like leadership transition, conflict resolution, and team management, ensuring you drive performance and efficiency. Gain experience through interactive role-plays and case studies. Enrol now to enhance your supervisory capabilities and advance your career in the dynamic global business landscape. ## Course Overview - Delivery Modes: Online - Course Duration: 24 Hours - Corporate Days: 3 Days - Learners Enrolled: 100+ - Modules: 10 ## What Do You Learn from Edoxi's Supervisory Skills Training **Effective Leadership Transition Strategies** Learn the critical shift from team member to leader. Develop the mindset and behaviours essential for supervisory success. **Communication and Active Listening Techniques** Build trust through effective communication approaches. Learn active listening methods that improve team understanding and rapport. **Team Building and Motivation Skills** Discover proven techniques to build high-performance teams. Apply motivation strategies that inspire engagement and productivity. **Strategic Delegation and Time Management** Learn when and how to delegate effectively. Implement time management practices that maximise productivity and reduce stress. **Performance Coaching and Feedback Methods** Develop coaching skills that improve team performance. Practise constructive feedback techniques that encourage growth and development. **Conflict Resolution and Change Management** Address workplace conflicts with confidence. Guide teams through organisational changes while maintaining productivity and morale. ## About This Course ## About Our Online Supervisory Skills Course Edoxi's 24-hour online Supervisory training course is designed to equip professionals with the essential leadership and management capabilities needed to excel in supervisory roles.​ Our Supervisory Skills training develops leadership, communication, team building, and conflict resolution to enhance team performance and operational efficiency. The supervisor course curriculum covers a comprehensive range of topics. These include effective leadership transition strategies, advanced communication and active listening techniques, and proven team building and motivation skills. The course also addresses strategic delegation and time management, as well as performance coaching and feedback methods. Participants also learn conflict resolution and change management strategies, ethical leadership, and professional conduct. Our program integrates interactive role-playing scenarios and real-world case studies to reinforce supervisory competencies in a supportive learning environment. This Supervisory Skills training is suitable for individuals seeking to develop their leadership and team management capabilities. Upon completion, you will receive the Supervisory Skills course certificate from Edoxi. This credential demonstrates your proficiency in decision-making, team motivation, and change management, positioning you as a valuable asset in any dynamic business environment. Enrol now to strengthen your leadership skills, boost team productivity, and drive sustainable organisational growth. Read More ## Key Features of Edoxi's Supervisory Skills Training **Interactive Supervisory Exercises** Practice real-world supervisory challenges through structured role plays and scenario-based learning activities. **Comprehensive Workbooks** Access practical checklists, self-assessments and action plan templates designed for immediate workplace application. **Feedback Sessions** Receive peer and expert feedback to refine your supervisory approach and communication style. **Personalised Development Planning** Create a tailored supervisor development roadmap with actionable steps for continued professional growth. **Coaching Simulations** Experience performance coaching techniques through guided practice sessions with structured feedback. **Expert-led Training** Our Supervisory Skills Course is led by seasoned industry professionals who bring real-world management experience into the classroom. ## Who Can Join Our Online Supervisory Skills Course? **New Team Leaders and Supervisors** Professionals recently promoted to leadership or supervisory roles need transition support. **Project Coordinators** Staff who coordinate cross-functional work requiring enhanced leadership skills. **Shift Leaders and Floor Managers** Operational supervisors seeking improved team motivation and delegation techniques. **Future leaders** High-potential employees preparing for future organisational leadership roles. ## Supervisory Skills Course Modules ### Module 1: Foundations of Supervisory Leadership **Chapter 1.1: Understanding the Supervisor's Role** - Lesson 1.1.1: Understanding the role and expectations of a supervisor - Lesson 1.1.2: TransitioniChapter 1.2: Developing Supervisory Competencies - Lesson 1.2.1: Key leadership competencies and self-assessment - Lesson 1.2.2: Identifying your supervisory style ### Module 2: Communication & Relationship Building **Chapter 2.1: Building Effective Workplace Relationships** - Lesson 2.1.1: Building trust and credibility with your team - Lesson 2.1.2: Two-way communication techniques **Chapter 2.2: Communication Techniques for Supervisors** - Lesson 2.2.1: Active listening, body language, and feedback loops - Lesson 2.2.2: Navigating difficult conversations and resolving misunderstandings ### Module 3: Leading Teams Effectively **Chapter 3.1: Understanding Team Dynamics** - Lesson 3.1.1: Team dynamics and group development stages - Lesson 3.1.2: Building a high-performance team culture **Chapter 3.2: Supervising Modern Teams** - Lesson 3.2.1: Managing remote/hybrid teams - Lesson 3.2.2: Supervising former peers and diverse personalities ### Module 4: Motivation & Engagement **Chapter 4.1: Understanding Motivation** - Lesson 4.1.1: Understanding what drives employee motivation - Lesson 4.1.2: Techniques to inspire and empower teams **Chapter 4.2: Fostering a Motivated Work Environment** - Lesson 4.2.1: Recognition strategies and non-monetary rewards - Lesson 4.2.2: Fostering inclusion and psychological safety ### Module 5: Delegation & Time Management **Chapter 5.1: Delegating Effectively** - Lesson 5.1.1: Principles of effective delegation - Lesson 5.1.2: Identifying what to delegate and to whom - Lesson 5.1.3: Overcoming delegation barriers **Chapter 5.2: Managing Time as a Supervisor** - Lesson 5.2.1: Time blocking, prioritisation, and managing interruptions ### Module 6: Performance Management & Coaching **Chapter 6.1: Goal Setting and Performance Monitoring** - Lesson 6.1.1: Setting SMART goals and performance expectations - Lesson 6.1.2: Monitoring and documenting performance **Chapter 6.2: Feedback and Coaching** - Lesson 6.2.1: Conducting effective 1:1s and performance reviews - Lesson 6.2.2: Coaching vs. corrective feedback - Lesson 6.2.3: Managing low performers ### Module 7: Conflict Resolution & Problem-Solving **Chapter 7.1: Handling Workplace Conflicts** - Lesson 7.1.1: Understanding the sources of workplace conflict - Lesson 7.1.2: Conflict resolution models and supervisor’s role **Chapter 7.2: Problem-Solving and Mediation** - Lesson 7.2.1: Problem-solving frameworks (e.g., root cause analysis) - Lesson 7.2.2: Mediation techniques and maintaining team harmony ### Module 8: Ethical Leadership & Professional Conduct **Chapter 8.1: Ethics and Compliance** - Lesson 8.1.1: Ethics and compliance in supervisory decision-making - Lesson 8.1.2: Modelling integrity and setting behavioural standards **Chapter 8.2: Supervising with Fairness** - Lesson 8.2.1: Addressing inappropriate conduct - Lesson 8.2.2: Avoiding favouritism and maintaining fairness ### Module 9: Change Management & Resilience **Chapter 9.1: Leading Through Change** - Lesson 9.1.1: Understanding the human side of change - Lesson 9.1.2: Communicating change with clarity and confidence **Chapter 9.2: Building Team Resilience** - Lesson 9.2.1: Leading a team through transition - Lesson 9.2.2: Building personal and team resilience ### Module 10: Supervisor Development Planning **Chapter 10.1: Planning for Growth** - Lesson 10.1.1: Creating a personal leadership development plan - Lesson 10.1.2: Leveraging feedback and peer learning - Lesson 10.1.3: Setting ongoing goals for growth ## Hands-On Lab Activities **Peer-to-Supervisor Transition Role Play** Practice navigating the shift from peer to supervisor while building authority and maintaining trust. **Delegation & Time Blocking Simulation** Apply delegation principles and prioritise tasks through a realistic workload distribution and time-blocking activity. **Conflict Resolution Mediation Drill** Mediate a workplace dispute using structured conflict resolution frameworks to restore team harmony. **Turning Around an Underperforming Team Member** Analyse and create an action plan to address poor performance through SMART goals and coaching strategies. ## Supervisory Skills Course Outcome and Career Opportunities Completing the Supervisory Skills courses helps you build leadership capabilities, master team management, and gain the confidence to drive organisational success. Key outcomes include: - Lead effective transitions from team member to supervisor, building trust and credibility with former peers. - Apply advanced communication and active listening skills to foster rapport and resolve workplace conflicts. - Build and motivate high-performing teams through proven strategies for engagement and collaboration. - Strategically delegate tasks, prioritise responsibilities, and implement effective time management practices. - Provide impactful performance coaching, set SMART goals, deliver constructive feedback, and manage underperformers. - Guide teams through change, maintain morale, and develop personal and team resilience in a dynamic business environment. ## Career Opportunities After Completing the Supervisory Skills Course Team Leader, Shift Supervisor, Operations Supervisor, Frontline Supervisor, Project Manager ## Supervisory Skills Training Options **Online Training** - 24-hour Customised Online Supervisory Skills Course - Virtual Breakout Rooms - Digital Collaboration Tools - Flexible Scheduling Options **Corporate Training** - 3-day Customised Content for Industry Needs - Training delivered at a selected hotel, client premises, or Edoxi - Fly-Me-a-Trainer Option Team-Based Cohort Learning - Post-Training Implementation Support ## How to Get a Supervisory Skills Certification? Here’s a four-step guide to becoming a certified Supervisory Skills professional. 1. Join Edoxi’s Supervisory Skills Certification Course. 2. Attend our Expert-led Supervisory Skills Training. 3. Complete the Supervisory Skills Classes. 4. Earn your Supervisory Skills course completion certificate. ## Why Choose Edoxi for an Online Supervisory Skills Course? Among available options, Edoxi is a standout choice. Here’s why Edoxi’s Supervisory Skills training is the perfect fit for your needs: **Industry-Experienced Trainers** Our faculty brings extensive supervisory expertise with practical knowledge of leadership challenges within a multicultural business environment. **Personalised Learning Approach** Our optimised student-trainer ratio ensures individualised attention and feedback on your leadership style, communication techniques, and supervisory practices. **Comprehensive Leadership Development Pathway** We offer complementary courses in crisis management and conflict resolution, creating a complete roadmap for advancing your management career. **Trusted Corporate Training Provider** We deliver customised training to prominent organisations, including government entities and private enterprises across key sectors. **Global Perspective with Local Application** Edoxi operates in London, the UAE, Qatar and Kuwait, incorporating international business writing standards while addressing regional communication needs. ## Frequently Asked Questions **Q: Is this Supervisory Skills course suitable for first-time supervisors?** A: Absolutely! The course is specifically designed for new or aspiring supervisors who are transitioning from individual contributor roles to leadership positions. We address the unique challenges of this career shift. **Q: Are there opportunities to practice the supervisory skills we learn?** A: Yes, the Supervisory Skills course includes extensive role-playing activities, supervisor simulations, structured peer feedback sessions and guided self-reflection exercises to practice and reinforce leadership skills. **Q: What is the average salary for professionals with Supervisory Skills certification?** A: The average salary for professionals with Supervisory Skills varies by industry, role, experience, and location. Supervisory roles earn annual salaries ranging from $69,544 for Customer Service Managers to $92,408 for Certification Supervisors. **Q: How does the Supervisory Skills course address leading multicultural teams?** A: The training includes specific modules on cross-cultural communication, building inclusive teams, and motivation techniques that work effectively in diverse workplace environments. **Q: How will this Supervisory Skills course help advance my career?** A: Supervisory skills are in high demand across diverse business sectors. Graduates of these supervisor training programs have reported faster promotion tracks and increased managerial confidence that directly contributed to career advancement. ## Trainer - Name: Neena Raj Neena Raj is an expert trainer with 24 years of experience in enhancing organizational performance through HR, soft skills, and productivity training. Her areas of expertise include organizational behavior and team dynamics, cross-cultural communication, performance management systems, and life coaching and development. Neena has an MBA in Sales and Marketing from Loyola College, a Diploma in Psychological Counselling, and is currently pursuing a PhD in Psychology. She is also a Certified NLP Trainer and holds several other certifications, including Certified Human Resource Professional (CHRP), Certified Human Resource Manager (CHRM) and Total Quality Management Certification. Her specialisations include public speaking, emotional intelligence training, Time Management, Leadership Skills and UAE labour law. Neena has delivered public speaking training for many of Dubai’s leading companies and government entities, including the Dubai Health Authority (DHA), Emirates Airlines, DP World and Dubai International Hotel. ## Enrol in This Course - Course URL: https://www.edoxi.com/supervisory-course - Phone: +971 43801666 - Email: info@edoxi.com