# Office Management 

> Master corporate etiquette, workflow automation & digital task management for work efficiency with Edoxi’s 24-hour online office management course. Join now!

## Course Details
- Rating: 4.9/5 (250 reviews)
- Category: Business & Management
- Sub-Category: Business Strategy

## Course Introduction
Edoxi’s 24-hour Online Office Management Course is designed to enhance executive administrative capabilities and operational excellence. Our program delivers an immersive, hands-on training experience through scenario-driven simulations and exercises. We help you develop expertise in digital workplace optimisation, strategic corporate communication, and administrative leadership. Our expert-led sessions enhance your knowledge in sustainable business practices for operational resilience. We ensure master strategies to drive organisational collaboration and executive presence. Join us to take your first step towards enhancing work productivity. Enroll today!

## Course Overview
- Delivery Modes: Online
- Course Duration: 24 Hours 
- Corporate Days: 3 Days
-  Learners Enrolled: 500+
- Modules: 9

## What Do You Learn from Edoxi's Office Management Course?

**Enterprise Digital Workplace Optimisation**
Learn to utilize cloud-based solutions and automation tools to enhance workflow efficiency, document management, and operational agility.

**Executive Communication & Corporate Leadership**
Master business communication, corporate etiquette, and leadership strategies to drive organisational collaboration and executive presence.

**Advanced Time Governance & Task Prioritisation**
Learn to implement strategic scheduling, workflow automation, and digital task management for peak productivity and operational efficiency.

**Corporate Meeting Management & Governance**
Develop expertise in agenda structuring, stakeholder coordination, and compliance-driven meeting documentation.

**Customer Experience Strategy & Stakeholder Engagement**
Learn to optimise omnichannel communication and client relationship management for enhanced corporate reputation and service excellence.

**Regulatory Compliance & Organisational Sustainability**
Master office administration frameworks, compliance policies, and sustainable business practices for operational resilience.

## About This Course
## About Our Office Management Training

Edoxi’s 24-hour Online Office Management Course helps you master cloud-based solutions and automation tools to enhance workflow efficiency and operational agility. Our training is designed to build advanced competencies in executive administration, digital task management, and strategic business communication. We provide specialised training in client relationship management for enhanced corporate reputation and service excellence.

Our expert trainers ensure you master governance-driven meeting facilitation and corporate resilience strategies to thrive in a dynamic business environment. We offer hands-on training in business communication and corporate etiquette to boost your confidence. 

Our Certified Office Management Program is tailored for office administrators, team leaders, and professionals seeking to enhance their administrative skills. We conduct structured brainstorming sessions to boost collaboration among participants.  

We offer flexible training schedule options to the participants. Join us to learn sustainable administration practices and take your office management skills to the next level. Enroll today!

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## Key Features of Our Office Management Training Program

**Executive Role-Playing & Corporate Interaction Simulations**
Engage in real-world administrative scenarios, mastering corporate communication, stakeholder engagement, and professional service protocols.

**Industry-Standard Resources & Operational Frameworks**
Gain access to executive handbooks, structured workflow templates, and administrative process guides to enhance business efficiency.

**Collaborative Leadership & Strategic Problem-Solving**
Participate in executive brainstorming sessions, corporate decision-making exercises, and leadership-driven problem resolution.

**Corporate Business Correspondence & Email Governance**
Master structured email drafting, formal workplace communication, and documentation best practices for organisational excellence.

**Enterprise Time Management & Digital Workflow Automation**
Learn to utilize industry-leading scheduling tools to optimize operational efficiency, workflow automation, and strategic time governance.

**Case-Based Organisational Strategy & Decision-Making**
Learn to analyze corporate case studies focused on conflict mediation, executive meeting coordination, and structured business reporting.

## Who Can Join Edoxi’s Office Management Course?

**Aspiring Office Administrators & Coordinators**
Individuals looking to develop administrative expertise, organisational management skills, and workplace efficiency strategies.

**Executive Assistants & Administrative Support Staff**
Professionals aiming to enhance workflow coordination, digital workplace optimisation, and executive support capabilities.

**Customer Service & Front Office Professionals**
Professionals handling client interactions, email correspondence, and calendar management within corporate environments.

**Entrepreneurs & Business Owners**
Business leaders looking to streamline administrative processes, optimise resource management, and enhance operational efficiency.

## Office Management Course Modules

### Module 1: Verbal Communication

**Chapter 1.1: Fundamentals of Verbal Communication**
- Lesson 1.1.1: Telephone Etiquette
- Lesson 1.1.2: Asking Questions
- Lesson 1.1.3: Communicating with Power
- Lesson 1.1.4: Listening and Hearing

### Module 2: Non-Verbal Communication

**Chapter 2.1: Enhancing Non-Verbal Skills**
- Lesson 2.1.1: Body Language
- Lesson 2.1.2: How You Say and What You Say
- Lesson 2.1.3: Signals You Send to Others

### Module 3: Serving the Internal and External Customer

**Chapter 3.1: Customer Service Essentials**
- Lesson 3.1.1: Understanding the Needs of Internal and External Customers
- Lesson 3.1.2: Rapport Building
- Lesson 3.1.3: Removing Service Barriers

**Chapter 3.2: Advanced Customer Interaction**
- Lesson 3.2.1: Being Empathetic
- Lesson 3.2.2: Solution Provider
- Lesson 3.2.3: Complaint Handling

### Module 4: Getting Organized

**Chapter 4.1: Organizational Skills**
- Lesson 4.1.1: Grooming
- Lesson 4.1.2: Dealing with Email and Electronic Files
- Lesson 4.1.3: Task Handling

### Module 5: Time Management

**Chapter 5.1: Managing Time Effectively**
- Lesson 5.1.1: To-Do List
- Lesson 5.1.2: Schedule Management
- Lesson 5.1.3: Prioritizing

### Module 6: Using the Telephone Properly

**Chapter 6.1: Professional Telephone Skills**
- Lesson 1.1: Professional Telephone Behavior
- Lesson 1.2: Rules for Good Listening

**Chapter 6.2: Handling Difficult Calls**
- Lesson 6.2.1: Steps in Professional Handling of an Incoming Call
- Lesson 6.2.2: Dealing with Difficult Callers
- Lesson 6.2.3: Identifying Common Phone Problems and Formulating Solutions

### Module 7: Empowering Yourself

**Chapter 7.1: Personal Empowerment**
- Lesson 7.1.1: Being Assertive
- Lesson 7.1.2: Resolving Conflict
- Lesson 7.1.3: Making Decisions

**Chapter 7.2: Building Professional Skills**
- Lesson 7.2.1: Team Player & Team Leadership
- Lesson 7.2.2: Multiple Task Handling
- Lesson 7.2.3: Goal Setting

**Chapter 7.3: Self-Development and Stress Management**
- Lesson 7.3.1: Self-Development
- Lesson 7.3.2: Assertive Speech
- Lesson 7.3.3: Stress Management

### Module 8: Organizing Meetings

**Chapter 8.1: Meeting Management**
- Lesson 8.1.1: Preparing Agenda
- Lesson 8.1.2: Calling for the Right Participants
- Lesson 8.1.3: Meeting Room Blocking and Meal Arrangements
- Lesson 8.1.4: Minutes of Meeting
- Lesson 8.1.5: Post-Meeting Report and Conclusion Disbursement

### Module 9: Administration

**Chapter 9.1: Office Administration Essentials**
- Lesson 9.1.1: Travel Management
- Lesson 9.1.2: Basic Flow of Accounts
- Lesson 9.1.3: Sales & Customer Service
- Lesson 9.1.4: Negotiation
- Lesson 9.1.5: Contract Renewals

## Hands-On Lab Activities

**Professional Communication **
Participants handle simulated phone calls, demonstrating proper telephone etiquette and customer service skills while receiving real-time feedback from experienced trainers.

**Meeting Management Exercise**
Learners prepare complete meeting documentation, from creating professional agendas to writing post-meeting reports, incorporating best practices in business communication

**Time Management Implementation**
Learners develop comprehensive to-do lists and priority matrices using professional tools like Trello and Google Calendar, applying practical time management techniques.

**Email Communication Workshop**
Through guided practice sessions, participants master the art of drafting professional emails, focusing on clarity, tone, and effective business correspondence.

## Office Management Course Outcomes & Job Opportunities
Edoxi’s Office Management Course empowers professionals with executive-level competencies in corporate administration. The following are the key outcomes of our Office Management Certification program,

- Helps you learn leadership-driven administration for high-impact roles in the dynamic corporate ecosystem.
- Enables you to master prioritization, delegation, and scheduling techniques to ease your workload.
- Boosts your confidence and networking skills for career progression and achieving workplace success.
- Helps you gain valuable insights into team dynamics and explore effective strategies for motivating team members.
- Helps you develop expertise in customer experience management by mastering stakeholder relationship strategies and omnichannel service optimisation.
- Helps you develop data-driven decision-making skills to thrive in dynamic business environments.

## Career Opportunities after Office Management Training
Administrative Assistant, Office Coordinator, Receptionist, Office Manager, Executive Assistant, Administrative Manager, Senior Office Manager, Chief Administrative Officer

## Office Management Training Options

**Live Online Training**
- Total of 24 hours of online training
- Real-time virtual instructor-led sessions
- Interactive digital learning tools
- Recording access for revision
- Flexible timing options

**Corporate Training**
- Intensive 3-day training program
- Training delivery at client premises, hotels, or our facility
- Flexible scheduling to minimize business disruption
- Customized assessment tools and metrics
- Post-training support and implementation guidance

## How to Get Certified in Office Management?
Here’s a four-step guide to becoming a certified Office Management professional.

1. Join Edoxi’s Office Management Training
2. Attend the Expert-Led Sessions
3. Complete practical activities and projects
4. Get Edoxi’s Course Completion Certificate

## Why Choose Edoxi for Office Management Training?
Here’s why professionals and freshers choose Edoxi for Office Management Training


**Industry-Leading Administrative Training & Expertise**
With 400+ professionals trained, our structured curriculum delivers executive-level administrative proficiency and operational excellence.

**Immersive Learning Through Scenario-Based Training**
Engage in real-world business simulations, mastering corporate communication, meeting governance, and strategic problem-solving.

**Comprehensive Executive Resources & Business Frameworks**
Gain access to structured handbooks, workflow templates, and task management guides for seamless office operations.

**Advanced Digital Tools for Workplace Optimisation**
Gain hands-on expertise with enterprise solutions like Trello and Google Calendar for workflow automation and productivity enhancement.

## Frequently Asked Questions

**Q: Is it possible for graduates and freshers to join Edoxi’s Office Management Course?**
A: Yes, freshers and graduates can join Edoxi’s Office Management Course.

**Q: What are the prerequisites for joining Edoxi’s Office Management Course?**
A: No prior experience in office administration is required, as the structured curriculum ensures that both beginners and professionals can progress effectively through the program.

**Q: What are the skills that I can develop from Edoxi’s Office Management Course?**
A: Our Office Management Training will help you develop the following skills

- Communication Skills

- Organisational Skills

- Administrative skills

- Team Building Skills

- Problem-Solving Skills 

- Decision-Making Skill

**Q: What should I know about the practical sessions in Edoxi’s Office Management Course?**
A: The details of our practical sessions are given below, 

- Customised training modules aligned with corporate governance frameworks

- Team-driven strategy sessions to enhance administrative leadership and efficiency

- Helps you learn practical deployment of advanced office automation and business management tools

- Participants will engage in executive role-plays, interactive group discussions, and structured brainstorming sessions.

- Interactive group discussions to help you master stakeholder negotiation and conflict resolution methodologies.

- Structured brainstorming sessions to cultivate team-based problem-solving and decision-making capabilities of the participants.

**Q: What is the average salary of an office administrator?**
A: The average salary of an office administrator is $91,880 Per Annum. 

## Trainer
- Name: Julie Archer
- Designation: Chief Consultant Corporate Trainer
Julie Archer is a Corporate Training Professional with more than 15 years of experience in training and development. Hailing from Newcastle, United Kingdom, Ms. Archer established her authority in the field of corporate training and business skills development in the UAE and now with Edoxi Training Institute in Dubai. She has critical exposure in designing and delivering training programs for the top business organisations in Dubai. Her drive to transform employees and contribute to their company is the secret behind her excellence in this profession. To make a positive change in the lives of people is what she finds most fascinating about her job.

She enjoys the challenges that come with building a vibrant and efficient workforce. Her rich knowledge in the domain comes to the rescue when situations prove to be demanding. She commits much of her efforts to transforming education spaces into smart learning environments.

## Enrol in This Course
- Course URL: https://www.edoxi.com/office-management-course
- Phone: +971 43801666
- Email: info@edoxi.com