# Office 365 Communication > Join Edoxi’s 12-hour Office 365 Communication Course. Master Microsoft Teams and Outlook to ensure business and workflow integration, and get certified. ## Course Details - Rating: 4.9/5 (100 reviews) - Category: Office Productivity - Sub-Category: Microsoft ## Course Introduction Edoxi’s 12-hour online Office 365 Communication Training equips professionals with practical skills in Microsoft Teams and Outlook. Learn to streamline business communication, manage workflows efficiently, and collaborate seamlessly in modern digital workplaces. This hands-on training enhances productivity and ensures you stay competitive in today’s technology-driven environment. Enrol now! ## Course Overview - Delivery Modes: Online - Course Duration: 12 Hours - Corporate Days: 2 Days - Learners Enrolled: 25+ - Modules: 5 ## What Do You Learn from Edoxi's Office 365 Communication Training **Optimising Microsoft Teams for Enterprise Collaboration** You gain expertise in Microsoft Teams interface, channels, and chat functionalities. You also learn to structure teams, configure role-based access, and implement best practices for seamless enterprise collaboration. **Advanced Outlook Email and Calendar Management** You develop proficiency in managing emails with filtering rules, folder hierarchies, and automated workflows. You also learn to optimise calendar scheduling with AI-powered assistants, shared calendars, and smart recurrence patterns. **Virtual Meeting and Remote Collaboration Strategies** You learn to host professional virtual meetings with advanced Microsoft Teams features. You also master meeting scheduling, real-time collaboration, screen sharing, breakout room facilitation, and meeting analytics for enhanced productivity. **Cross-Platform Integration of Teams and Outlook** You learn to seamlessly integrate Microsoft Teams with Outlook to streamline communication workflows. You also learn to automate meeting scheduling, synchronise shared calendars, and implement task management tools for improved efficiency. **Enterprise-Grade Security and Compliance in Microsoft 365** You learn to implement industry-standard security protocols to protect Teams and Outlook data. You also learn compliance strategies, secure file-sharing techniques, email encryption, and governance policies for regulatory adherence. **Productivity Optimisation with AI and Automation Tools** You learn to leverage AI-driven tools like Microsoft Loop, Adaptive cards, and Power Automate. You also learn to design workflow automation, create intelligent templates, and seamlessly integrate Microsoft 365 applications for enhanced operational efficiency. ## Key Features of Edoxi's Office 365 Communication Training **Enterprise Collaboration Simulations** You can engage in real-world business scenarios to enhance workflow automation, digital communication, and cross-functional collaboration using Microsoft Teams and Outlook. **Comprehensive Microsoft 365 Learning Resources** You can access digital manuals, interactive tutorials, and step-by-step guides covering Teams and Outlook functionalities for continuous learning and skill development. **Interactive Teamwork and Role-Based Exercises** You can participate in role-playing scenarios, breakout sessions, and group activities to strengthen collaboration strategies and master workplace communication techniques. **Intelligent Email and Meeting Management** You can learn email organisation, adaptive calendar scheduling, and virtual meeting coordination to improve response efficiency and streamline business communications. **Seamless Microsoft 365 Ecosystem Integration** You can integrate Teams and Outlook with OneDrive, SharePoint, and Planner to automate workflows, enhance productivity, and improve enterprise-wide collaboration. **Customised Troubleshooting and Implementation Support** You can receive expert guidance and tailored solutions to overcome workplace challenges, optimise Microsoft Teams and Outlook usage, and ensure seamless adoption. ## Who Can Join Our Online Office 365 Communication Training? **Administrative Professionals and Operations Managers** If you are a professional managing corporate communications, executive scheduling, and cross-departmental coordination. You can enhance workflow efficiency with advanced Microsoft Teams and Outlook skills. **IT Support Specialists and Systems Administrators** If you are a technical expert responsible for deploying, configuring, and troubleshooting Microsoft Teams and Outlook. You can ensure enterprise-wide collaboration, security compliance, and system optimisation. **Business Leaders and Department Heads** If you are an executive seeking to streamline internal communication, optimise digital collaboration, and enforce data security while enhancing operational efficiency across teams. **Project Managers and Strategic Coordinators** If you are a professional overseeing project timelines, stakeholder communication, and resource management. You can leverage Microsoft 365 tools to improve project visibility, workflow automation, and team collaboration. **Remote Workforce and Hybrid Teams** If you are a distributed team or remote professional needing advanced skills in Microsoft Teams and Outlook to maintain seamless communication, task management, and productivity. **Customer Success and Client Engagement Specialists** If you are a professional managing client communication, follow-ups, and service coordination. You can utilise Microsoft 365 tools to enhance response time, CRM integration, and customer experience. ## Office 365 Communication Course Modules ### Module 1: Introduction to Microsoft Teams & Outlook **Chapter 1.1: Overview of Microsoft 365 Communication & Collaboration Tools** - Lesson 1.1.1: Introduction to the Microsoft 365 ecosystem - Lesson 1.1.2: Key communication and collaboration tools in Microsoft 365 **Chapter 1.2: Key Features and Benefits of Teams & Outlook** - Lesson 1.2.1: Role of Teams and Outlook in Workplace Productivity - Lesson 1.2.2: Benefits of cloud-based communication and collaboration **Chapter 1.3: Cloud-Based Communication and Security** - Lesson 1.3.1: Fundamentals of cloud-based communication - Lesson 1.3.2: Security measures and best practices in Teams & Outlook ### Module 2: Microsoft Outlook Essentials **Chapter 2.1: Navigating the Outlook Interface** - Lesson 2.1.1: Outlook dashboard and navigation pane - Lesson 2.1.2: Customising Outlook for efficiency **Chapter 2.2: Managing Emails Effectively** - Lesson 2.2.1: Organising emails using folders, rules, and automation - Lesson 2.2.2: Using search and filters for email management **Chapter 2.3: Calendar Management** - Lesson 2.3.1: Scheduling and managing meetings and events - Lesson 2.3.2: Sharing and managing calendars **Chapter 2.4: Task Management and Microsoft To-Do Integration** - Lesson 2.4.1: Creating and managing tasks in Outlook - Lesson 2.4.2: Integrating Microsoft To-Do with Outlook **Chapter 2.5: Email Security Best Practices** - Lesson 2.5.1: Identifying phishing emails and security threats - Lesson 2.5.2: Configuring security settings and email encryption ### Module 3: Microsoft Teams Basics **Chapter 3.1: Navigating the Teams Interface** - Lesson 3.1.1: Teams layout and navigation - Lesson 3.1.2: Customising Teams settings for workflow efficiency **Chapter 3.2: Creating and Managing Teams and Channels** - Lesson 3.2.1: Creating Teams and Adding Members - Lesson 3.2.2: Organising and managing channels **Chapter 3.3: Chat Functionality and @Mentions** - Lesson 3.3.1: Direct and group chat communication - Lesson 3.3.2: Using @mentions and notifications effectively **Chapter 3.4: File Sharing and Collaboration** - Lesson 3.4.1: Uploading and sharing files in Teams - Lesson 3.4.2: Collaborative editing using OneDrive and SharePoint ### Module 4: Meetings and Calls in Microsoft Teams **Chapter 4.1: Scheduling and Joining Meetings** - Lesson 4.1.1: Scheduling meetings in Teams - Lesson 4.1.2: Joining and managing scheduled meetings **Chapter 4.2: Meeting Controls and Collaboration Tools** - Lesson 4.2.1: Screen sharing and Microsoft Whiteboard - Lesson 4.2.2: Recording meetings and managing breakout rooms **Chapter 4.3: Audio and Video Calls** - Lesson 4.3.1: Making and managing audio/video calls - Lesson 4.3.2: Using live captions and transcription **Chapter 4.4: Teams and Outlook Integration** - Lesson 4.4.1: Scheduling Teams meetings via Outlook - Lesson 4.4.2: Managing meeting invitations and responses ### Module 5: Advanced Collaboration in Teams & Outlook **Chapter 5.1: Planner and Tasks for Project Management** - Lesson 5.1.1: Overview of Microsoft Planner and Tasks - Lesson 5.1.2: Assigning and tracking tasks in Teams and Outlook **Chapter 5.2: Teams and Outlook Communication Integration** - Lesson 5.2.1: Sending Teams conversations via email - Lesson 5.2.2: Accessing and managing Outlook emails within Teams **Chapter 5.3: Security and Compliance in Microsoft 365** - Lesson 5.3.1: Understanding security, compliance, and governance policies ## Hands-On Lab Activities **Enterprise-Grade Virtual Meeting Management in Microsoft Teams** In this project, you can develop and execute a structured virtual meeting framework, covering scheduling, agenda setting, facilitation, and post-meeting follow-ups. You can also utilise advanced Teams features such as screen sharing, recording, and breakout room moderation to optimise remote collaboration. **Intelligent Email Workflow Automation in Outlook** In this project, you can design an automated email management system using Outlook’s advanced rules, filters, and folder structures. You can also implement AI-powered sorting mechanisms to prioritise important mail communications, reduce inbox clutter, and enhance response efficiency. ** Secure and Scalable Digital Workspace Development** In this project, you can construct a fully optimised Microsoft Teams environment for seamless enterprise collaboration. You can also configure structured channels, enforce role-based access controls, and integrate OneDrive and SharePoint for secure document sharing, real-time co-authoring, and version control. **Cross-Departmental Workflow Optimisation with Teams & Outlook** In this case study, you can analyse an enterprise communication bottleneck and deploy integrated Teams and Outlook solutions. You can also enhance workflow automation, streamline information sharing, and improve cross-functional collaboration through strategic system configurations. **Project Management with Microsoft To-Do** In this case study, you evaluate challenges in deadline-driven environments and implement Microsoft To-Do integration with Outlook and Teams. You can also develop intelligent task tracking systems, automated reminders, and collaborative progress monitoring for enhanced operational efficiency. ## Office 365 Communication Course Outcomes and Career Opportunities Completing Edoxi’s 12-hour online Office 365 Communication and Collaboration Tools course equips professionals with practical, industry-relevant skills to drive digital workplace transformation. Here are the major course outcomes: - You gain hands-on proficiency in Microsoft Teams and Outlook to manage enterprise communication and collaboration effectively. - You learn to streamline workflows and improve productivity through integrated tools and automation features in Microsoft 365. - You develop the ability to enable secure, cross-functional collaboration while following best practices for digital communication. - The course empowers you to accelerate career growth by supporting global organisations’ technology-driven business environment with optimised and secure collaboration solutions. - You build confidence in managing day-to-day business communication, meetings, and collaboration tasks in hybrid and remote work environments. - You gain practical skills to support digital communication needs across teams, departments, and client-facing operations using Microsoft 365 tools ## Career Roles After the Online Office 365 Communication Course IT Support Engineer, Document Controller, Website Developer, Systems Administrator, IT Service Desk Analyst, Network Administrator, Microsoft Dynamics CRM Technical Consultant, Solutions Architect, IT Operations Lead, Collaboration & Productivity Specialist ## Office 365 Communication Training Options **Live Online Training** - 12 Hours of Live Online Training - Real-Time Virtual Instruction - Flexible Scheduling Options - Interactive Demonstrations and Practice - Digital Materials and Resources - Session Recordings for Review **Corporate Training** - 2 Days of Corporate Training - Customised Content for Teams - On-Site or Remote Delivery - Tailored Case Studies - Group Collaboration Exercises - Post-Training Support ## How To Get Certified in The Office 365 Communication Course? Here’s a four-step guide to becoming a certified Office 365 Communication professional. 1. Join Edoxi’s 12-Hour Online Office 365 Communication Training. 2. Attend training led by our industry-expert trainer. 3. Complete hands-on activities and post-course assessments. 4. Get Edoxi’s Office 365 Communication Course Completion Certificate and register for optional Microsoft Office Exams. ## Why Choose Edoxi for Online Office 365 Communication Training? Edoxi’s 12-hour Office 365 Communication and Collaboration Tools training is designed to help professionals and organisations enhance workplace productivity using Microsoft Teams and Outlook. Here’s why global learners and enterprises choose Edoxi: **Industry-Experienced Microsoft 365 Trainers** You can learn from our certified trainers with hands-on experience implementing Microsoft Teams and Outlook across diverse industries. The training emphasises real-world usage, best practices, and practical insights applicable to global work environments. **Globally Aligned, Industry-Standard Curriculum** The course follows Microsoft-recommended frameworks and global collaboration standards, ensuring skills that are relevant across industries and regions. You can gain practical knowledge aligned with modern digital workplace requirements. **Hands-On, Real-World Learning Approach** You can develop practical expertise through live Microsoft 365 environments, simulations, and real business scenarios. Training includes virtual meetings, email automation, workflow optimisation, and secure collaboration techniques used in enterprise settings worldwide. **Personalised Learning with Small Batches** Limited batch sizes ensure focused attention, interactive learning, and direct trainer feedback. This personalised approach improves your skill retention and confidence in applying Microsoft Teams and Outlook in real workplaces. ## Frequently Asked Questions **Q: Is there any prerequisite for joining the Office 365 Communication Course?** A: You don’t need extensive experience to join the Office 365 Communication Course. Basic understanding of Microsoft Office 365 and familiarity with email and calendar applications are helpful. No prior experience with Microsoft Teams is required, making the course accessible for beginners. **Q: How is the Office 365 Communication training delivered?** A: The training is available in both online live sessions and corporate training formats, allowing you to choose the learning environment that best suits your schedule. **Q: What is the duration of the Office 365 Communication classes?** A: The Office 365 Communication training consists of 12 hours, typically delivered across multiple sessions to provide adequate time for hands-on practice and skill development. **Q: Will I receive a certificate after completing the Office 365 Communication Course?** A: Yes, you receive a Course Completion Certificate from Edoxi, which adds credibility to your professional portfolio. **Q: Can my company arrange training for our entire team?** A: Absolutely. Edoxi offers customised corporate Office 365 Communication training programs that can be delivered over 2 days and tailored to your organisation’s communication and collaboration needs. **Q: What practical skills will I develop during the Office 365 Communication training?** A: You can master email management, calendar scheduling, virtual meeting facilitation, team collaboration, file sharing using OneDrive, and security best practices that improve workplace efficiency and digital communication. **Q: Are Microsoft certification exams included in the Office 365 Communication Course fee?** A: No, Microsoft certification exams such as MS-900, MS-700, or MO-400 are optional and require separate registration and payment directly to the exam administration authority. **Q: What types of projects will I work on during the Office 365 Communication classes?** A: You can work on real-world projects such as organising virtual meetings in Teams, automating Outlook email workflows, managing shared calendars, and creating collaborative workspaces integrated with Teams and OneDrive. **Q: How does this Office 365 Communication Course differ from free online tutorials?** A: Edoxi’s Office 365 Communication course provides structured, hands-on learning with real-world scenarios, continuous instructor feedback, and practical exercises. You can also benefit from interaction with peers and expert guidance for workplace implementation. **Q: How can completing the Office 365 Communication Course advance my IT career?** A: Completing the Office 365 Communication course can lead to roles such as IT Support Engineer, Systems Administrator, Microsoft 365 Administrator, or Microsoft Dynamics CRM Technical Consultant. Salaries typically range from $13,500 to $95,000 annually, depending on experience, role, and organisation. ## About This Course ## About Our Online Office 365 Communication Certification  Edoxi’s 12-hour online Office 365 Communication Course is designed for professionals and organisations looking to improve workplace collaboration and digital productivity. This Office 365 Communication training is ideal for business users, team leaders, and IT administrators who want to use Microsoft Teams and Outlook more effectively in enterprise environments. The course focuses on practical communication, collaboration, and workflow integration using Microsoft 365 tools. Throughout the Office 365 Communication classes, you gain hands-on experience in live Microsoft 365 environments. You learn Teams collaboration, Outlook email and calendar management, secure file sharing, virtual meeting management, and workflow automation. Real-world exercises help you apply email governance, team collaboration strategies, and AI-enabled communication features for daily business operations. By completing this Office 365 Communication certification training, you build job-ready Microsoft 365 skills that support digital transformation and hybrid work models. You gain practical expertise that can be applied to IT support, business operations, project coordination, and enterprise collaboration roles. On completion, you receive a Course Completion Certificate from Edoxi to validate your skills and be prepared for optional Microsoft Office exams. Here are the details of the Microsoft Certification Exams.  ### Microsoft Certification Exam Details MS-900: Microsoft 365 Fundamentals (Recommended for beginners) Exam Criteria Details Duration 60 minutes Format 40–60 multiple-choice questions Passing Score 700 / 1000 Exam Fee Approx. USD 99 Validity Does not expire Recertification Not required Exam Authority Administered by Pearson VUE (Test Center or Online via OnVUE) MS-700: Managing Microsoft Teams (For advanced users focusing on Teams administration) Exam Criteria Details Duration 120 minutes Format 40–60 MCQs, drag-and-drop, case studies Passing Score 700 / 1000 Exam Fee Approx. USD 165 Validity 1 year Recertification Requires passing a free online renewal assessment on Microsoft Learn before expiration Exam Authority Administered by Pearson VUE (Test Center or Online via OnVUE)   MO-400: Microsoft Outlook Associate (Outlook proficiency) Exam Criteria Details Duration 50 minutes Format MCQs and performance-based tasks Passing Score 700 / 1000 Exam Fee Approx. USD 100 Validity Does not expire Recertification Not Required Exam Authority Administered by Certiport (A Pearson VUE Business) Certification exams are optional but recommended to gain a competitive advantage and formally validate your Office 365 communication skills. Read More ## Trainer - Name: Asim Nath Dubey Asim Nath is an Accounting and Microsoft Office trainer at Edoxi Training Institute. He has over 13 years of training experience and has successfully trained more than 3000 professionals in Accounting and Microsoft Office applications. Asim’s specialisations include Financial Accounting, Tally, Zoho and Quickbooks. His background in financial accounting adds valuable insights to business presentation training. Asim is an expert in MS Office, including PowerPoint, Excel, and Power BI, positioning him as a well-rounded specialist in the Microsoft Suite. Asim employs a practical, business-focused teaching methodology. His one-to-one training approach ensures each student receives personalized attention. He emphasizes real-world applications, helping professionals create impactful business presentations. ## Enrol in This Course - Course URL: https://www.edoxi.com/office-365-communication-course - Phone: +971 43801666 - Email: info@edoxi.com