# Microsoft 365 Administrator

> Join Edoxi’s 40-hour Online Microsoft 365 Administrator Course. Develop core skills in Microsoft 365 services and get certified in MS Administrator. Enrol now!

## Course Details
- Rating: 4.9/5
- Category: Office Productivity
- Sub-Category: Microsoft

## Course Introduction
Edoxi’s 40-hour Online Microsoft 365 Administrator Certification covers essential skills, including tenant management, identity administration, and security implementation. Learn to effectively manage Microsoft 365 services. Master domain setup procedures for seamless Microsoft 365 integration across services. Boost your organisation’s MS 365 functions and earn Microsoft 365 Administrator Certification. Enrol now!

## Course Overview
- Delivery Modes: Online
- Course Duration: 40 Hours
- Corporate Days: 5 Days
- Learners Enrolled: 100+
- Modules: 8

## What Do You Learn from Edoxi's Microsoft 365 Administrator Training

**Microsoft 365 Tenant Management**
You learn to configure organisational profiles and manage tenant-level service settings. You also learn to perform domain setup and verification to enable seamless Microsoft 365 integration across services.

**Identity and Access Management**
You learn to implement hybrid identity solutions using Microsoft Entra Connect and directory synchronisation tools. You also configure Conditional Access policies to secure organisational resources and manage user authentication effectively.

**Security and Threat Protection**
You learn to configure Microsoft Defender for Office 365, including Safe Links and Safe Attachments. You also use Microsoft Secure Score to assess your security posture and implement recommended improvements to reduce risk.

**Compliance and Data Governance**
You learn to configure data loss prevention (DLP) policies to protect sensitive information across Microsoft 365 services. You also implement message encryption and sensitivity labels to ensure secure handling of confidential communications.

**Collaboration Platform Administration**
You learn to administer Exchange Online, SharePoint Online, and Microsoft Teams. You also configure mail flow rules, retention policies, and external sharing settings to optimise secure organisational collaboration.

**Monitoring, Reporting, and Service Health Management**
You learn to monitor service health dashboards, analyse audit logs, and generate administrative reports. You also respond to service incidents and proactively manage Microsoft 365 performance and availability.

## Key Features of Edoxi's Microsoft 365 Administrator Training

**Microsoft 365 Lab Environment**
You can gain hands-on access to a fully functional Microsoft 365 tenant. This allows you to practise real administrative configurations, identity management tasks, and security implementations in a controlled environment.

**Exam-Focused MS-102 Preparation**
You can receive targeted, scenario-based training aligned with MS-102 certification objectives. These exercises closely mirror real exam scenarios, helping you build confidence and exam readiness.

**Microsoft Official Learning Materials**
You can study using authorised Microsoft courseware specifically designed for the Microsoft 365 Administrator certification path. It is supported by comprehensive documentation and structured learning resources.

**Interactive Discussions and Knowledge Sharing**
You can participate in interactive discussions and guided presentations that connect Microsoft 365 theoretical concepts with real-world administrative and operational use cases.

**Enterprise and Corporate Training Relevance**
You learn enterprise-grade Microsoft 365 implementation strategies. These are directly applicable to organisations managing modern workplace collaboration, identity, and security challenges.

**Industry Best Practices and Career Readiness**
You can master Microsoft-recommended configuration and administration best practices. These enhance your employability and effectiveness in cloud administration roles across multiple industries.

**Microsoft Entra ID Configuration Practicals**
You understand how to practise implementing hybrid identity solutions using Microsoft Entra ID and Entra Connect. This includes identity synchronisation and access control policies.

**Microsoft Defender for Office 365 Implementation**
You can gain practical experience configuring advanced threat protection features such as Safe Links, Safe Attachments, and anti-phishing policies to secure organisational data and users.

## Who Can Join Our Microsoft 365 Administrator Course?

**IT Support Professionals**
Current IT support staff looking to expand their knowledge of cloud-based administration and advance to specialised Microsoft 365 roles.

**System Administrators**
Traditional on-premises administrators seeking to transition their skills to cloud-based environments and hybrid infrastructure management.

**Network Administrators**
Professionals with networking experience want to understand the connectivity requirements and security implications of cloud services.

**Security and Compliance Officers**
Security specialists are looking to implement robust protection measures across Microsoft 365 services and ensure organisational compliance.

**Cloud Solutions Engineers**
IT professionals already working with cloud technologies who want to specialise in Microsoft's productivity and collaboration suite.

**IT Managers**
Decision-makers who need a comprehensive understanding of Microsoft 365 capabilities to plan deployments and manage technical teams effectively.

## Our Microsoft 365 Administrator Course Modules

### Module 1: Configure Your Microsoft 365 Experience

**Chapter 1.1: Introduction to Microsoft 365 Configuration**
- Lesson 1.1.1: Introduction
- Lesson 1.1.2: Explore your Microsoft 365 cloud environment
- Lesson 1.1.3: Configure your Microsoft 365 organisational profile
- Lesson 1.1.4: Manage your tenant subscriptions in Microsoft 365
- Lesson 1.1.5: Integrate Microsoft 365 with customer engagement apps
- Lesson 1.1.6: Configure tenant-level sharing settings for SharePoint and OneDrive
- Lesson 1.1.7: Configure tenant-level settings for Microsoft Teams
- Lesson 1.1.8: Enable Unified Audit Logging in Microsoft 365
- Lesson 1.1.9: Complete your tenant configuration in Microsoft 365
- Lesson 1.1.10: Module assessment
- Lesson 1.1.11: Summary

### Module 2: Manage Users, Licences, Guests, and Contacts in Microsoft 365

**Chapter 2.1: User and Licence Management**
- Lesson 2.1.1: Introduction
- Lesson 2.1.2: Determine the user identity model for your organisation
- Lesson 2.1.3: Create user accounts in Microsoft 365
- Lesson 2.1.4: Manage user account settings in Microsoft 365
- Lesson 2.1.5: Manage user licences in Microsoft 365
- Lesson 2.1.6: Recover deleted user accounts in Microsoft 365
- Lesson 2.1.7: Perform bulk user maintenance in Microsoft Entra ID
- Lesson 2.1.8: Create and manage guest users using B2B collaboration
- Lesson 2.1.9: Collaborate with guests in a SharePoint site
- Lesson 2.1.10: Create and manage contacts
- Lesson 2.1.11: Module assessment
- Lesson 2.1.12: Summary

### Module 3: Manage Groups in Microsoft 365

**Chapter 3.1: Group Management**
- Lesson 3.1.1: Introduction
- Lesson 3.1.2: Examine groups in Microsoft 365
- Lesson 3.1.3: Create and manage groups in Microsoft 365
- Lesson 3.1.4: Create dynamic groups using Microsoft Entra rule builder
- Lesson 3.1.5: Create a Microsoft 365 group naming policy
- Lesson 3.1.6: Create groups in Exchange Online and SharePoint Online
- Lesson 3.1.7: Module assessment
- Lesson 3.1.8: Summary

### Module 4: Add a Custom Domain in Microsoft 365

**Chapter 4.1: Domain Configuration**
- Lesson 4.1.1: Introduction
- Lesson 4.1.2: Plan a custom domain for your Microsoft 365 deployment
- Lesson 4.1.3: Plan the DNS zones for a custom domain
- Lesson 4.1.4: Plan the DNS record requirements for a custom domain
- Lesson 4.1.5: Create a custom domain in Microsoft 365
- Lesson 4.1.6: Module assessment
- Lesson 4.1.7: Summary

### Module 5: Configure Client Connectivity to Microsoft 365

**Chapter 5.1: Client Configuration and Troubleshooting**
- Lesson 5.1.1: Introduction
- Lesson 5.1.2: Examine how automatic client configuration works
- Lesson 5.1.3: Explore the DNS records required for client configuration
- Lesson 5.1.4: Configure Outlook clients
- Lesson 5.1.5: Troubleshoot client connectivity
- Lesson 5.1.6: Module assessment
- Lesson 5.1.7: Summary

### Module 6: Manage Permissions, Roles, and Role Groups in Microsoft 365

**Chapter 6.1: Permissions and Role Management**
- Lesson 6.1.1: Introduction
- Lesson 6.1.2: Examine the use of roles in the Microsoft 365 permission model
- Lesson 6.1.3: Manage roles across the Microsoft 365 ecosystem
- Lesson 6.1.4: Explore administrator roles in Microsoft 365
- Lesson 6.1.5: Examine best practices when configuring administrative roles
- Lesson 6.1.6: Assign admin roles to users in Microsoft 365
- Lesson 6.1.7: Delegate admin roles to partners
- Lesson 6.1.8: Implement role groups in Microsoft 365
- Lesson 6.1.9: Manage permissions using administrative units in Microsoft Entra ID
- Lesson 6.1.10: Manage SharePoint permissions to prevent oversharing of data
- Lesson 6.1.11: Elevate privileges using Microsoft Entra Privileged Identity Management
- Lesson 6.1.12: Module assessment
- Lesson 6.1.13: Summary

### Module 7: Manage Tenant Health and Services in Microsoft 365

**Chapter 7.1: Tenant Health Monitoring**
- Lesson 7.1.1: Introduction
- Lesson 7.1.2: Monitor the health of your Microsoft 365 services
- Lesson 7.1.3: Monitor tenant health using Microsoft 365 Adoption Score
- Lesson 7.1.4: Monitor tenant health using Microsoft 365 usage analytics
- Lesson 7.1.5: Implement Microsoft 365 Network Connectivity Assessments and Insights
- Lesson 7.1.6: Implement Microsoft 365 Backup (Preview)
- Lesson 7.1.7: Develop an incident response plan
- Lesson 7.1.8: Request assistance from Microsoft
- Lesson 7.1.9: Module assessment
- Lesson 7.1.10: Summary

### Module 8: Deploy Microsoft 365 Apps for Enterprise

**Chapter 8.1: App Deployment and Management**
- Lesson 8.1.1: Introduction
- Lesson 8.1.2: Explore Microsoft 365 Apps for enterprise functionality
- Lesson 8.1.3: Complete a self-service installation of Microsoft 365 Apps for enterprise
- Lesson 8.1.4: Deploy Microsoft 365 Apps for enterprise with Microsoft Configuration Manager
- Lesson 8.1.5: Deploy Mic

## Hands-on Lab Activities Involved in the Microsoft 365 Administrator Training
Edoxi’s 40-hour Online Microsoft 365 Administrator certification course delivers extensive hands-on learning through dedicated Microsoft 365 lab environments. Here are the key lab activities included in the Microsoft 365 Administrator course


** Initialise Your Microsoft 365 Tenant**
In this lab, you configure a new Microsoft 365 environment by setting up the organisational profile and configuring core services. You are also enabling essential administrative features required for enterprise-level tenant management.

** Manage Users and Groups**
During this lab, you create and manage user accounts and configure Microsoft 365 groups. You also implement dynamic membership rules to establish effective access control and resource management.

**Add a Custom Domain**
Within this lab, you register and configure a custom domain in Microsoft 365. You manage DNS records, verify domain ownership, and establish organisation-specific identity and email configurations.

**Manage Roles and Role Groups**
During this lab, you implement role-based access control by assigning administrative roles and configuring role groups to support secure and delegated administration models.

**Manage Microsoft 365 Apps for Enterprise Installation**
In this lab, you deploy Microsoft 365 Apps for enterprise using different deployment methods. You configure update channels and apply security baselines to ensure standardised and secure application management.

**Prepare for Identity Synchronisation**
Within this lab, you evaluate identity models, configure prerequisites, and prepare your environment for hybrid identity implementation between on-premises systems and Microsoft 365.

**Implement Identity Synchronisation**
In this lab, you deploy Microsoft Entra Connect, configure synchronisation settings, and establish identity synchronisation between on-premises Active Directory and Microsoft 365 services.

**Manage Secure User Access**
During this lab, you implement Conditional Access policies and configure multi-factor authentication. You also deploy passwordless authentication methods to strengthen organisational security.

**Privileged Identity Management (PIM) Administrator Approval**
Within this lab, you configure Privileged Identity Management with administrator approval workflows to control and audit elevated access to sensitive administrative roles.

**Privileged Identity Management (PIM) Self-Approval**
During this lab, you implement self-service approval mechanisms for just-in-time privileged access while maintaining robust audit trails and compliance controls.

## Microsoft 365 Administrator Course Outcomes and Career Opportunities
Completing Edoxi’s 40-hour Online Microsoft 365 Administrator course builds strong, job-ready capabilities in cloud services administration and modern workplace management. Here are the major outcomes of completing the Microsoft 365 Administrator certification course

- Gain practical expertise in administering Microsoft 365 environments. This enables you to manage users, identities, services, and collaboration platforms across diverse organisational settings.
- Develop the ability to implement stronger security controls by configuring advanced Microsoft 365 security features. It can help organisations protect data, users, and cloud resources effectively.
- Improve overall IT efficiency by streamlining administrative operations and reducing manual workloads. This happens through automation, standardised configurations, and best practices.
- Reduce dependency on external support by building in-house troubleshooting and administration skills for Microsoft 365 services and common cloud-related issues.
- Acquire unified identity management skills, ensuring secure and seamless access across cloud and on-premises environments. Which uses Microsoft Entra ID and hybrid identity solutions.
- Enhance compliance readiness by strengthening data governance, applying security policies, and supporting adherence to global regulatory and organisational standards.

## Career Opportunities After Our Microsoft 365 Administrator Certification
Cloud Administrator, IT Support Specialist, Cloud Operations Engineer, Security Compliance Officer, IT Infrastructure Manager, Microsoft 365 Administrator, Systems Administrator, Identity and Access Management (IAM) Administrator, Collaboration Platform Administrator, Endpoint Management Administrator

## Microsoft 365 Administrator Training Options

**Live Online Training**
- 40 hours of Interactive Remote Lab Participation.
- Flexible Scheduling for Working Professionals.
- Virtual Microsoft 365 Tenant Access.
- Session Recordings for Review.

**Corporate Training**
- 5 days of Instructor-led Interactive Sessions.
- Customised Content for Organisational Needs.
- Flexible Delivery Options (On-Site / Edoxi Office / Hotel).
- Fly-Me-a-Trainer Option.
- Company-Specific Implementation Guidance.
- Food and refreshments provided for corporate teams.

## How to Get the Microsoft 365 Administrator Certified?
Here’s a four-step guide to becoming a certified Microsoft 365 Administrator professional.

1. Join Edoxi’s 40-hour Online Microsoft 365 Administrator Training Course.
2. Attend Our Expert-led Training Sessions on the Microsoft 365 Administrator Course.
3. Complete our hands-on Practical Activities and Post-Course Assessments.
4. Earn Edoxi’s Microsoft 365 Administrator Certification.

## Why Choose Edoxi for Microsoft 365 Administrator Course?
Here are the key reasons why learners and organisations choose Edoxi’s Microsoft 365 Administrator training


**Microsoft 365 Practical Learning**
You gain hands-on experience through dedicated lab environments. This enables you to practise tenant configurations, identity management, and security controls in real-world Microsoft 365 scenarios.

**Industry Expert Trainers**
Edoxi’s Microsoft 365 Administrator Training is delivered by certified Microsoft instructors with extensive enterprise implementation experience. We provide practical insights drawn from real Microsoft 365 deployments across UAE organisations.

**Exam-Focused MS-102 Preparation**
Our Microsoft 365 Administrator course includes scenario-based exercises, exam-aligned modules, and targeted practice questions. All these are designed to support first-attempt success in the MS-102 Microsoft 365 Administrator certification exam.

**Trusted Provider of Corporate Microsoft Training**
Edoxi delivers customised Microsoft 365 training programmes for government bodies, banks, and enterprises across the UAE and the wider Middle East, aligned with organisational requirements.

**Complete Microsoft Learning Pathway**
You benefit from Edoxi’s comprehensive Microsoft certification pathway, covering Microsoft 365 Administrator, Security, and Endpoint Administrator courses for structured career progression.

**Global Training Presence**
Edoxi has trained over 1,000 professionals across GCC countries, including the UAE, Saudi Arabia, Qatar, and Oman, with a growing footprint in European markets.

## Frequently Asked Questions

**Q: What are the prerequisites for Edoxi’s Microsoft 365 Administrator course?**
A: You should have a basic understanding of IT fundamentals, networking concepts, and familiarity with Microsoft 365 services. Prior experience in IT support or system administration is recommended but not mandatory.

**Q: What are the prerequisites for Edoxi’s Microsoft 365 Administrator course?**
A: You should have a basic understanding of IT fundamentals, networking concepts, and familiarity with Microsoft 365 services. Prior experience in IT support or system administration is recommended but not mandatory.

**Q: Who should enrol in Edoxi’s Microsoft 365 Administrator course?**
A:  Edoxi’s Microsoft 365 Administrator course is ideal for IT support professionals, system administrators, cloud practitioners, and individuals aspiring to become Microsoft 365 or cloud administrators in enterprise environments worldwide.

**Q: Does Edoxi’s Microsoft 365 Administrator training prepare me for the MS-102 Microsoft 365 Administrator certification exam?**
A: Yes, Edoxi’s Microsoft 365 Administrator training is fully aligned with all domains and objectives of the MS-102 exam, ensuring you gain both theoretical knowledge and hands-on skills required to confidently attempt the certification.

**Q: How does Edoxi’s Microsoft 365 Administrator training course cover hybrid identity configuration in Microsoft 365?**
A: You can learn to implement hybrid identity using Microsoft Entra Connect Sync and Cloud Sync, including password hash synchronisation, pass-through authentication, and federation models commonly used in global enterprises.

**Q: What security and compliance features will I learn to implement?**
A: Edoxi’s Microsoft 365 Administrator certification covers Conditional Access policies, multi-factor authentication, Microsoft Defender for Office 365, Safe Links, Safe Attachments, and Microsoft Entra Privileged Identity Management to protect organisational data.

**Q: What tools and technologies will I work with during Edoxi’s Microsoft 365 Administrator class?**
A: You can gain hands-on experience with Microsoft Entra ID, Entra Connect, Exchange Online Admin Centre, Microsoft Defender for Office 365, Microsoft Purview Compliance Portal, and other Microsoft 365 administration tools.

**Q: Is the MS-102 certification exam included in Edoxi’s Microsoft 365 Administrator course fee?**
A: No, the MS-102 exam fee is paid separately to Microsoft via Pearson VUE. The course fee includes training delivery, official learning materials, and access to practical lab environments.

**Q: Can Edoxi’s Microsoft 365 Administrator training be delivered as customised corporate training?**
A: Yes, Edoxi offers tailored corporate training with flexible schedules and customised content to match an organisation’s Microsoft 365 deployment, security, and compliance requirements.

**Q: How does Edoxi’s Microsoft 365 Administrator course support career progression globally?**
A: Our Microsoft 365 Administrator certification positions you as a Microsoft 365 specialist capable of managing enterprise productivity and security solutions, opening opportunities across industries such as finance, healthcare, education, technology, and government.

**Q: What is the average salary after completing the Microsoft 365 Administrator course?**
A: Globally, Microsoft 365 Administrators typically earn between USD 35,000 and USD 65,000 per year, depending on experience, region, and organisational size, with higher earning potential for certified professionals in enterprise and cloud-focused roles.

## About This Course
## About Our Online Microsoft 365 Administrator Course

Edoxi’s 40-hour (5 days) Online Microsoft 365 Administrator course is designed for IT professionals and aspiring cloud administrators who want to strengthen their expertise in managing Microsoft 365 environments. Our intermediate-level Microsoft 365 Administrator class focuses on identity and access management using Microsoft Entra ID (formerly Azure AD), enabling you to protect organisational resources and manage users, devices, and services securely across cloud and hybrid environments.

Our Microsoft 365 Administrator training is ideal for IT support professionals, system administrators, and cloud administrators aiming to advance into Microsoft 365 or Cloud Administrator roles. You prepare for opportunities across industries such as finance, healthcare, education, government, and technology, where Microsoft 365 is widely adopted for secure collaboration and productivity.

Edoxi’s Microsoft 365 Administrator training course emphasises practical, hands-on learning through real Microsoft 365 tenant environments. You work on real-world scenarios involving identity synchronisation, Conditional Access policies, security and compliance configuration, and administration of Exchange Online, SharePoint Online, and Microsoft Teams under the guidance of certified instructors.

Our Microsoft 365 Administrator certification is aligned with the MS-102 Microsoft 365 Certified: Administrator Expert certification path, helping you prepare effectively for the certification exam. This alignment improves your exam readiness, enhances your professional credibility, and supports career progression into cloud administration, Microsoft 365 management, and enterprise IT support roles across global organisations.

Here are the MS-102 Microsoft 365 Administrator Exam Details

Exam Criteria
Details

Exam Code
MS-102

Exam Name
Microsoft 365 Administrator

Duration
120 Minutes

Number of Questions
40 - 60 Multiple Choices

Passing Score
700/1000

Fees
USD 165

Certification Validity
1 Year

Recertification
Free of Cost

Exam Administration Authority
Pearson VUE and Microsoft.

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## Trainer
- Name: Manish Rajpal
- Designation: Corporate Trainer
Manish is a passionate Corporate Trainer, AI Consultant, and Cloud Solutions Architect. He empowers clients across the globe to build and maintain highly available, resilient, scalable, and secure solutions, now with a growing emphasis on AI-powered architectures. With over 15,000 professionals trained, Manish specialises in technologies including Amazon Web Services, Microsoft Azure, Microsoft Copilot and GitHub Copilot and increasingly, AI and Machine Learning.

Manish has led research and workshops focused on integrating AI into cloud environments, exploring use cases like intelligent automation, natural language processing, and responsible AI practices.

## Enrol in This Course
- Course URL: https://www.edoxi.com/microsoft-365-administration-course
- Phone: +971 43801666
- Email: info@edoxi.com