# AI Automation Agents with Microsoft Copilot Studio Course > Join Edoxi’s 24-hour AI Automation Agents with Microsoft Copilot Studio online course. Learn AI agent basics, dialogue design, & Power Automate for automation. ## Course Details - Rating: 4.9/5 (100 reviews) - Category: Office Productivity - Sub-Category: Microsoft ## Course Introduction Edoxi’s 24-hour Online AI Automation Agents with Microsoft Copilot Studio training empowers you to build intelligent AI agents and automate business workflows. Master Agentic AI, dialogue flows, knowledge integration, and Power Automate connectivity. Work on real-world projects like HR Onboarding Bots, Help Desk Assistants, and Invoice Query Agents. Enrol now to gain in-demand automation skills and accelerate digital transformation. ## Course Overview - Delivery Modes: Online - Course Duration: 24 Hours - Corporate Days: 3 Days - Learners Enrolled: 50+ - Modules: 11 ## What Do You Learn from Edoxi's AI Automation Agents with Microsoft Copilot Studio Training **Agentic AI Fundamentals** Gain a solid understanding of the core concepts of autonomous AI agents and their capabilities within the Microsoft ecosystem for building intelligent automation solutions. **Microsoft Copilot Studio Architecture** Explore Copilot Studio's interface, all core components, and development environment to confidently build and manage advanced AI agents. **Dialogue Flow Design** Design conversational flows using action nodes, conditional logic and multi-turn reasoning to create natural, context-aware AI interactions. **Knowledge Integration Techniques** Implement AI-driven knowledge management systems by integrating diverse data sources for intelligent information retrieval. **Custom Plugin Development** Develop and integrate custom plugins to extend your AI agents' functionalities for specific business requirements with tailored solutions. **Power Automate Integration** Connect AI agents to end-to-end business workflows through Power Automate, enabling automated actions across systems and services. ## About This Course ## About Our Online AI Automation Agents with Microsoft Copilot Studio Course Edoxi’s 24-hour Online AI Automation Agents with Microsoft Copilot Studio course equips you with essential skills in AI automation and Copilot Studio. It helps you integrate automated workflows into business processes, boosting productivity and expanding career opportunities. The course covers Agentic AI fundamentals, Copilot Studio architecture, dialogue flow design, knowledge integration, custom plugin development, and Power Automate integration. Our curriculum delves into designing conversational flows, integrating diverse data sources for intelligent information retrieval, and extending AI agents' functionalities with custom plugins. You can gain experience through hands-on projects, including building an Expense Reimbursement Assistant, an HR Onboarding Bot, a Help Desk Assistant, and an Invoice Query Agent. The training also emphasises security, governance, compliance, and effective deployment strategies for AI agents. This AI Automation Agents with Microsoft Copilot Studio course is ideal for business analysts, automation engineers, software developers, project managers, Microsoft 365 administrators, and AI enthusiasts. It prepares individuals for roles such as AI Support Analyst, AI Automation Engineer, and AI Solution Architect, offering a competitive edge in the rapidly evolving tech landscape. Upon completion, learners gain AI Automation Agents with a Microsoft Copilot Studio course completion certificate from Edoxi. This credential validates your skills in AI automation. Enrol now to gain in-demand skills to implement intelligent solutions and drive digital transformation across industries. Read More ## Key Features of Edoxi's AI Automation Agents with Microsoft Copilot Studio Training **Cross-Industry Implementation Scenarios** Apply AI automation to real-world use cases from finance, healthcare and retail sectors to develop industry-specific solutions. **Autonomous Agent Design Workshops** Engage in guided hands-on workshops to build agent memory systems and develop dynamic planning capabilities for an autonomous system. **Knowledge Integration Exercises** Hands-on sessions on connecting AI agents to knowledge bases and implementing intelligent information retrieval techniques. **Custom Plugin Development** Develop specialised plugins to extend agent capabilities and deliver solutions for business requirements. ## Who Can Join Our AI Automation Agents with Microsoft Copilot Studio Course ? **Business Analysts and Process Specialists** Professionals focused on identifying optimisation opportunities and designing efficient workflows for business processes, aiming to implement AI-powered automation solutions. **Automation Engineers and IT Consultants** Technical professionals experienced in business automation tools, aiming to uplift their skillset with advanced AI agents. **Software Developers and Architects** Developers interested in integrating intelligent automation using low-code/no-code AI platforms. **Project Managers and Digital Transformation Leaders** Decision-makers responsible for driving innovation and implementing new technologies to improve organisational efficiency and competitiveness. **Microsoft 365 Administrators and Power Platform Users** Professionals already familiar with the Microsoft ecosystem are interested in leveraging Copilot Studio to enhance productivity and create intelligent workflows. **AI Enthusiasts and Technology Adopters** Individuals with a basic understanding of AI concepts who are passionate about implementing cutting-edge automation solutions in business environments. ## AI Automation Agents with Microsoft Copilot Studio Course Modules ### Module 1: Introduction to Agentic AI **Chapter 1.1: Understanding Agentic AI** - Lesson 1.1.1: What is Agentic AI? - Lesson 1.1.2: Evolution from Simple Chatbots to Autonomous Agents **Chapter 1.2: Components of an Agent** - Lesson 1.2.1: Memory - Lesson 1.2.2: Reasoning - Lesson 1.2.3: Planning - Lesson 1.2.4: Acting **Chapter 1.3: Real-World Applications** - Lesson 1.3.1: Agentic AI in Business - Lesson 1.3.2: Agentic AI in Finance - Lesson 1.3.3: Agentic AI in Education ### Module 2: Microsoft Copilot Ecosystem Overview **Chapter 2.1: Getting to Know Copilot** - Lesson 2.1.1: What is Copilot and Copilot Studio? **Chapter 2.2: Comparing Technologies** - Lesson 2.2.1: Copilot vs. Traditional Chatbots - Lesson 2.2.2: Copilot vs. Power Automate Flows **Chapter 2.3: Core Concepts** - Lesson 2.3.1: Connectors, Actions, Triggers, and Topics - Lesson 2.3.2: Licensing and Environments Overview ### Module 3: Conversational AI & Natural Language Understanding **Chapter 3.1: Language Understanding** - Lesson 3.1.1: Intent Recognition - Lesson 3.1.2: Entity Extraction **Chapter 3.2: Dialogue Flow Design** - Lesson 3.2.1: Dialogue Flow Design Principles **Chapter 3.3: Prompt Engineering Basics** - Lesson 3.3.1: Introduction to Prompt Engineering - Lesson 3.3.2: Types of Prompts: Instruction, Zero-shot, Few-shot - Lesson 3.3.3: Chain-of-Thought Prompting ### Module 4: Deep Dive into Copilot Studio Essentials **Chapter 4.1: Designing Conversations** - Lesson 4.1.1: Triggers and Conditions - Lesson 4.1.2: Working with Variables **Chapter 4.2: Topics and Entities** - Lesson 4.2.1: Creating and Using Topics - Lesson 4.2.2: Managing Entities **Chapter 4.3: Managing Interaction** - Lesson 4.3.1: Handling Inputs and Outputs - Lesson 4.3.2: Handling Fallback and Escalation ### Module 5: AI Capabilities & Knowledge Integration **Chapter 5.1: AI Settings** - Lesson 5.1.1: Generative Answers and Open-ended Questions **Chapter 5.2: Building a Knowledge Base** - Lesson 5.2.1: Uploading Knowledge Sources (Excel, PDF, Documents) - Lesson 5.2.2: Creating and Managing a Knowledge Base - Lesson 5.2.3: Understanding Limitations (Read-Only Knowledge Sources) ### Module 6: Action Nodes, AI in Automation, and External Integrations **Chapter 6.1: Introduction to Actions** - Lesson 6.1.1: Introduction to Action Nodes - Lesson 6.1.2: AI in Automation: Enhancing Flows with AI Decisions **Chapter 6.2: Connecting External Systems** - Lesson 6.2.1: Triggering Power Automate Flows - Lesson 6.2.2: Passing Variables and Handling Outputs - Lesson 6.2.3: Using Plugins and APIs inside Copilot Studio ### Module 7: Building Agentic Behaviour in Copilot **Chapter 7.1: Core Agent Behaviours** - Lesson 7.1.1: Designing Memory: Storing and Recalling Information - Lesson 7.1.2: Planning Multi-Turn Conversations - Lesson 7.1.3: Reasoning through Complex Conditions - Lesson 7.1.4: Acting Dynamically by Triggering Systems - Lesson 7.1.5: Using Generative Actions for Autonomous Goals ### Module 8: Using Connectors and Custom Plugins **Chapter 8.1: Exploring Connectors** - Lesson 8.1.1: Using Microsoft Connectors (SharePoint, Dataverse, Outlook, Excel, SQL, Dynamics 365) **Chapter 8.2: Custom Development** - Lesson 8.2.1: Creating Custom Plugins - Lesson 8.2.2: Securing API Connections and Authentication Strategies ### Module 9: Data Management in Dataverse **Chapter 9.1: Introduction to Dataverse** - Lesson 9.1.1: What is Dataverse? **Chapter 9.2: Managing Data** - Lesson 9.2.1: Creating Tables and Columns - Lesson 9.2.2: Importing Excel Data - Lesson 9.2.3: Using Dataverse as Agent Memory - Lesson 9.2.4: Handling Large Datasets ### Module 10: Security, Governance, and Compliance **Chapter 10.1: Secure Agentic AI** - Lesson 10.1.1: Principles of Responsible AI - Lesson 10.1.2: Copilot Studio Security Features - Lesson 10.1.3: Managing Permissions and Access - Lesson 10.1.4: Data Privacy for Knowledge Sources - Lesson 10.1.5: Auditing Agent Actions ### Module 11: Testing, Debugging, and Publishing Agents **Chapter 11.1: Agent Validation** - Lesson 11.1.1: Using the Test Bot - Lesson 11.1.2: Debugging Topics and Flows - Lesson 11.1.3: Monitoring Conversations and Improvements **Chapter 11.2: Deployment** - Lesson 11.2.1: Publishing to Teams, Websites, and Other Channels - Lesson 11.2.2: Managing Versions and Updates ## Hands-On Lab Activities **Expense Reimbursement Assistant** Design an AI agent that automates the processes of expense reports by extracting information from receipts, validating against company policies, and initiating approval workflows through Power Automate integration. **HR Onboarding Bot** Develop an intelligent agent that guides new employees through onboarding processes, collects required information, provides access to company resources, and triggers document workflows in SharePoint. **Help Desk Assistant** Create a support agent that resolves common IT issues, escalates unsolved problems to appropriate teams, and maintains knowledge base connections for consistent problem resolution. **Invoice Query Agent** Develop an AI agent that assists finance teams in managing invoice-related queries, answers payment status updates, and connects to accounting systems through custom API integrations. ## AI Automation Agents with Microsoft Copilot Studio Course Outcome and Career Opportunities Mastering AI Automation Agents with Microsoft Copilot Studio equips you with in-demand, future-ready skills in the rapidly evolving landscape of intelligent automation. The major outcomes after completing our course include: - You learn to design and build AI automation agents that support intelligent, scalable, and efficient business process automation. - You gain the ability to integrate enterprise knowledge sources, data connectors, and memory systems to enhance organisational intelligence and responsiveness. - You gain the skills to implement secure data access, role-based controls, and governance settings within AI-driven automation environments. - You learn to develop conversational flows, action triggers, and guided automation steps using structured Copilot Studio components. - You learn to configure validation rules, policy checks, and workflow logic to ensure accurate and consistent automation outcomes. - You learn to connect Copilot Studio with business applications, Power Automate, and external systems to support end-to-end automation across organisational operations. ## Job Roles After Completing the AI Automation Agents with Microsoft Copilot Studio online Training AI Support Analyst, Automation Specialist, Copilot Studio Developer, AI Automation Engineer, Conversational AI Developer, Intelligent Process Automation Specialist, AI Solution Architect, Head of Intelligent Automation, Digital Transformation Director ## AI Automation Agents with Microsoft Copilot Studio Course Training Options **Online Training** - 24-hour AI Automation Agents with Microsoft Copilot Studio Online Training - Flexible Schedule for Working Professionals - Virtual support and doubt clearance - Recording Available for Review **Corporate Training** - 2-3 days AI Automation Agents with Microsoft Copilot Studio Training - Customised Industry-Specific Applications - Company Data Integration Options - Team-Based Implementation Planning - Post-Training Support Services - Training delivered at a selected hotel, client premises, or Edoxi - Fly-Me-a-Trainer Option ## How to Get an AI Automation Agent with Microsoft Copilot Studio Certification? Here’s a four-step guide to becoming a certified AI Automation Agents with Microsoft Copilot Studio professional. 1. Join Edoxi’s AI Automation Agents with the Microsoft Copilot Studio Online Certification Course. 2. Attend our Expert-led AI Automation Agents with Microsoft Copilot Studio Training. 3. Complete the CAI Automation Agents with Microsoft Copilot Studio Classes. 4. Earn your AI Automation Agents with Microsoft Copilot Studio course completion certificate. ## Why Choose Edoxi for an AI Automation Agent with Microsoft Copilot Studio Online Training? Among many options available, Edoxi is the best choice. Here’s why Edoxi’s AI Automation Agents with Microsoft Copilot Studio training is the perfect fit for your needs: **Current Microsoft Technology Expertise** We maintain direct connections with Microsoft's latest Copilot Studio features and product updates, ensuring our curriculum reflects the most recent AI agent capabilities. **Practical Business Implementation Focus** Our program emphasises real-world applications across finance, healthcare, and retail sectors with functioning AI agents that deliver immediate organisational value. **Balanced Technical and Strategic Approach** We teach both the technical implementation and strategic business value, ensuring participants can build AI agents and identify high-impact automation opportunities. **Comprehensive Project Portfolio Development** Learners complete four diverse AI agent projects that demonstrate implementation versatility and provide immediate reference examples for organisational application. ## Frequently Asked Questions **Q: What is Microsoft Copilot Studio?** A: Microsoft Copilot Studio is a low-code platform for building intelligent AI agents that automate conversations, answer questions, and integrate with business systems to perform actions and retrieve information. **Q: How is Copilot Studio different from Power Virtual Agents?** A: Copilot Studio is the evolution of Power Virtual Agents, offering enhanced capabilities including GPT-powered answers, plugin integration, and advanced AI features for building more sophisticated automation agents. **Q: Do I need a programming background for this course?** A: Programming experience is beneficial but not mandatory. Copilot Studio is a low-code/no-code platform, making it accessible to those with analytical thinking skills regardless of coding expertise. **Q: What business benefits can I expect from implementing AI automation agents?** A: Organisations implementing AI agents typically see 35-45% reduced customer service costs, 60% faster processing times, and significant improvements in employee productivity and customer satisfaction. **Q: How quickly can I implement AI agents in my organisation after this course?** A: Most participants can deploy their first production AI agent within 2-4 weeks of completing the course, with more complex integrations requiring additional development time. **Q: Which industries benefit most from AI automation agents?** A: While all sectors can benefit, finance, healthcare, and retail are seeing the fastest adoption with use cases including customer service, document processing, appointment scheduling, and order management. **Q: How does this course differ from general AI or chatbot development courses?** A: This course specifically focuses on Microsoft's enterprise-grade AI agent platform with emphasis on business process automation, rather than general AI concepts or custom chatbot development. **Q: Will this course prepare me for future AI developments?** A: Yes, the skills learned transfer to future AI technologies as the principles of agentic AI, workflow automation, and conversational design are foundational to emerging intelligent automation systems. **Q: What Microsoft licenses do I need to implement Copilot Studio solutions?** A: You'll need a Microsoft 365 license that includes Copilot Studio access. For implementation, specific licensing requirements depend on your integration needs and deployment scale. **Q: What is the average salary for someone skilled in Microsoft Copilot Studio?** A: An individuals with Copilot Studio expertise typically work in related AI, automation, and Microsoft ecosystem roles, which offer strong earning potential, including: - AI Engineers: $134,000–$135,000 per year - Microsoft Copilot Technology Specialists (Senior): $130,000 per year - Dynamics 365 Developers: $85,000–$120,000 per year ## Trainer - Name: Nidhi Srivastava - Designation: IT and Data Analytics Nidhi Srivastava is a highly experienced IT and Data Analytics professional with over 25 years of expertise across technology, corporate training, university teaching, and financial compliance. She holds an M.Sc. in Computer Science from JNRV University, Udaipur, and a B.Sc. in Computer Science from Kurukshetra University. In addition to her academic credentials, she is a Certified Anti-Money Laundering Specialist (CAMS) and a Microsoft Certified Innovative Educator Expert (2017–2018), reflecting her commitment to continuous professional development and advanced technical competency. Nidhi has delivered specialised training programs in Advanced Excel, Data Analytics, Python, Statistics, SQL, FinTech, Open Banking, DevOps, and Climate Tech Finance for leading training organisations. Her broad technical proficiency spans Python libraries, SQL, Power BI, Tableau, SPSS, advanced Excel, survey and visualization tools, and modern cloud and automation platforms. She is known for her structured, practical, and learner-centric approach and equips participants with industry-ready skills and ensures they are able to apply concepts effectively to real-world business and compliance challenges. ## Enrol in This Course - Course URL: https://www.edoxi.com/ai-automation-agents-with-microsoft-copilot-studio-course - Phone: +971 43801666 - Email: info@edoxi.com